DMI

PPSM Team Lead*

Posted Date 1 month ago(1/18/2018 1:54 PM)
Job ID
2016-10359
Category
Operations
Location
US-DC-Washington

About DMI

About DMI

DMI, the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, big data management and analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Washington DC area, with satellite offices around the world. Additional information is available at www.dminc.com and on LinkedIn, Twitter, Facebook, and Google+.

About the Opportunity

About the Opportunity

 

Digital Management, Inc. (DMI) is seeking a full time PPSM Team Lead to help support a government customer on a cyber security program.

 

 

Duties and Responsibilities:   

  • Provides implementation guidance on the use of IP protocols, application, systems and data services that traverse the DOD Information Network in a manner that supports net-centric operations.
  • Assist the Government to develop, revise, implement, and enforce PPSM policies.
  • Recommended risk mitigations, customer coordination, and status of request.
  • Monitor and process customer ticket requests through the government information technology service management (ITSM) tool (i.e. Remedy) for enterprise change requests.
  • Perform metrics at a minimum will include the categorization of the change request types, time to resolution, the volume of tickets, number of requests per customer, number of port requested for a specified period of time to include monthly, quarterly, bi-annually, and annual activity.

 

 

 

Qualifications

Education and Years of Experience: 

  • BS or above with an IT focus, or equivalent combination of education and experience
  • 7 years of demonstrated PPSM experience
  • 5 years of demonstrated aggregate experience involved in implementation of the use of IP protocols, application, systems and data services

 

 

Required Skills/Certifications:

  • Demonstrated knowledge of the DoD information network and boundaries
  • Demonstrated knowledge on requirement for processing internal and external PPSM requests to include non-standard use for AO and DoD PPSM approvals
  • Demonstrate ability to conduct PPSM reviews and generate exception requests with appropriate risk assessment and recommended risk mitigations
  • Demonstrate knowledge of DoD DMZ whitelist registrations, web content filtering and exception requirement
  • Demonstrable skills in work ticket monitoring and prioritization
  • Demonstrable skills in leading teams and developing process efficiencies
  • Demonstrable skills in leading teams and developing process efficiencies
  • Demonstrable skills in effective oral and written management, customer and team communication to include engagement
  • Demonstrable skills intake process or task ownership and distribution
  • Demonstrable skills in technical and work flow problem solving, along with conflict management
  • Demonstrable skills in exemplary customer service.
  • Demonstrable skills in meeting task, SLAS and deliverables in a timely manner
  • Demonstrate knowledge of registering PPS in the PPSM central registry and process all PPSM request IA W DOD instruction 8551.1
  • Demonstrate knowledge of DOD DMZ whitelist registrations and exception requirements
  • DODD 8570.01/DoD 8570.01-M IAT Level III

 Desired Skills/Certifications:

  • Demonstrated practical experience monitoring and processing customer ticket requests through the government technology service management (ITSM) tool (i.e. Remedy) for enterprise change requests.
  • Demonstrated practical experience coordinating Non-Standard Use (NSU) requests

Clearance Requirement: TS/SCI

  

Physical Requirement(s): N/A

 

Location: 40400 Pentagon Way

 

Working at DMI

DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.


***************** No Agencies Please *****************


Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

 

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