Delivery Operations Lead

2 weeks ago
Job ID


About DMI


DMI, the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, big data management and analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Washington DC area, with satellite offices around the world. Additional information is available at and on LinkedIn, Twitter, Facebook, and Google+.



About the Opportunity


The Digital Transformations Solutions Delivery Operations Lead serves as a liaison between Sales, Recruiting, Delivery, and Operations. Plays a decision-making role to help drives project resourcing decisions and proposes resource solutions. Resourceful, able to strategize project resource solutions based on the long-term and short-term vision of the company. Individual must be comfortable working in a task-oriented, fast-paced environment, often demanding quick action for turnaround of information, resourcing, and planning.


Resource Management Responsibilities

  • Use available resourcing tools:
    • to provide estimated resource needs
    • to understand the specialties, skillsets, and availability of resources to help make resourcing decisions and placements
  • Understand business priorities and make recommendations for project resourcing across competing deadlines
  • Attend Delivery leadership team meetings; facilitate the resourcing portion, review assignments, discuss resource issues and constraints
  • Strategize resourcing solution offerings with short turnaround
  • Escalate resources gaps appropriately and timely
  • Communicate with resources about project starts, onboarding expectations, next steps, etc.
  • Help with resource management reports, resource analysis reports, forecasting of potential resource needs
  • Additional resourcing management tasks as needed and assigned


Internal Operations Process Management Responsibilities

  • Participate in the internal operations process
  • Additional internal operations projects and tasks as needed and assigned






  • Ideal candidate has background in Consulting, Operations, HR, and/or IT
  • Sound interpersonal, verbal, and written communication skills
  • Strong analytical skills and an understanding of planning processes
  • Commitment for high quality work and capable of professionally driving to resolution
  • Ability to take initiative and work independently or part of a team
  • Strong problem solving
  • Ability to managing multiple and varied tasks
  • Ability to prioritize workload while still maintaining attention to detail
  • Demonstrates adaptability and flexibility


Physical Requirement(s):  None 

Location: Indianapolis, IN 


Working at DMI

DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.



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