DMI is a leading provider of mobile enterprise solutions and services, including mobile strategy, mobile UX and app solutions, omni-channel commerce, mobile brand and marketing, big data management and analytics, and secure mobile device, app and data management. The company’s commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices all around the world. The company has been named one of the Top 2014 Workplaces in the Washington DC area by the Washington Post, and has been awarded Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at www.dminc.com.
About the Opportunity
DMI is seeking a full time AV Engineer. The AV Engineer is a team member in a multi-functional VTC Operations, AV Engineering, and Multimedia Production Support Team of 25-30 contractors and several military staff supporting a DoD organization with video-teleconferencing services on multiple networks. Operational and functional tasks include receiving work orders, defining customer needs, and then scheduling Desktop Video Teleconference (DVTC) capabilities and facilities in support of an Army divisional-level headquarters and tenant organizations with global geographical dispersion; coordinating special AV engineering requirements with outside military and commercial service providers; de-conflicting and resolving scheduling and technical conflicts when they arise; ensuring the proper execution of AV engineering tasks for executive level clients; communicating requirements to customers and making necessary changes to the schedules as needed; setting up AV equipment for video teleconferences and providing pre-conference testing, then actively monitoring operational calls; provide; performing basic technical problem definition and troubleshooting when needed; assisting with the integration and support of the H.320/H.323 multipoint video-teleconferencing infrastructure; providing client and end-user training, performing scheduled and preventive maintenance on room-based and desktop video-teleconferencing systems; performing other tasks as assigned and demonstrating proficiency, accuracy and attention to detail in assigned duties.
Standard administrative tasks include individual time, timesheet, leave, and training completion; performance management; compliance with customer organization and company standards; performing other tasks as assigned and demonstrating proficiency, accuracy and attention to detail in assigned duties
Duties and Responsibilities:
Education and Years of Experience
Location: Ft Meade, MD
Working at DMI
DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.
The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veteran/Disabled.
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Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.