• Requirements Analyst/Technical Writer

    Posted Date 1 year ago(12/8/2017 1:08 PM)
    Job ID
    Infrastructure Support
  • About DMI

    DMI, the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at and on LinkedIn, Twitter, Facebook, and Instagram.

    About the Opportunity

    DMI is currently seeking to hire a Requirements Analyst/Technical Writer as part of a Web Services team to support a DOD client within the Quantico VA area.



    The candidate must have experience in requirements gathering, documentation for IT systems, and SharePoint documentation. The role requires a discipline and self-motivated, as well as a fast learner with exceptional follow-through and capable of working independently or with team members.


    Duties and Responsibilities:

    • Utilize best practices to design and write all forms of end-user documentation: user guides, online help, training materials, quick-reference guides, etc.
    • Deliver quality materials under tight deadlines.
    • Support the written aspects of technical development (implementing master pages, views, forms, templates, external lists, external content types, custom lists, web parts, master pages and other SharePoint components).
    • Provide support for Business Communications, Compliance Documents, Installation Guides, Standard Operating Procedures, Policies, Process Guides, Programmer Reference, Project Communications, Quick Reference Guides, Service Manuals, Standards, System Documentation, Test Scripts, User Guides, and Websites/web-content.
    • Support Program Management in Quality Control Reporting and Quality Control Planning documentation, as well as other aspects of professional and polished program reporting.
    • Support technical team members by providing formatted templates as frameworks for professional delivery, identify improvements to written and visual presentation methods.
    • Support the client in both written and visual aspects of Web Service end-user content delivery.
    • Create a uniform style and language documentation.
    • Technical writing experience in a software development environment.
    • Experience working with Business Analysts and software Engineers to develop SDLC/back-end documentation.



    Education and Years of Experience:

    • A Bachelor's Degree in English and/or Computer Science/Information Technology degree is required
    • 3+ years of IT technical writing experience, to include 3 years SharePoint experience.
    • Excellent writing skills; expert command of grammar and punctuation 
    • Master at simplifying complex and technical concepts
    • Experience at gathering business and functional requirements and translating them into functional technical requirements 

    Required Skills/Certifications:

    • An understanding of the Software Design Life-Cycle (SDLC).
    • Experience supporting Web Service technologies, SharePoint and SQL Server applications.
    • Advanced experience in MS Word, PowerPoint, and Excel
    • Experience In using Remedy ITSM  

    Additional Requirements:

    • Must have a DOD Secret Clearance
    • Local travel as needed
    • An ability to prioritize for successful client outcome via strong planning and organizational skills
    • Excellent written and verbal communication
    • Proactive and responsive client/customer direction 

    Desired Certification/ skill:

    • Security + with CE
    • SharePoint 2013 cert 

    Physical Requirement(s): None


    Location: Quantico, VA


    Working at DMI

    DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

    The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

    ***************** No Agencies Please *****************




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