DMI is a leading provider of mobile enterprise solutions and services, including mobile strategy, mobile UX and app solutions, omni-channel commerce, mobile brand and marketing, big data management and analytics, and secure mobile device, app and data management. The company’s commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices all around the world. The company has been named one of the Top 2014 Workplaces in the Washington DC area by the Washington Post, and has been awarded Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at www.dminc.com.
About the Opportunity
Digital Management, Inc. (DMI) is seeking an Incident / Problem Coordinator for the Defense Manpower Data Center (DMDC) in Seaside, CA. The employee will monitor restoration progress of all major incidents (i.e., operational outages) across the enterprise and lead coordination activities among all relevant stakeholders, including internal and external resources. The employee will engage in and drive restoration for any critical business area affected by service interruption. When not supporting active incidents, the employee will assist with root cause analysis (RCA) and the development of corrective/preventive action plans, soliciting input from and interacting with management, customers, and other stakeholders to improve existing processes, procedures, and methods.
Education and Years of Experience:
Location: Seaside, CA.
Clearance: The position requires a Public Trust, or Secret or Top Secret security clearance.
Physical Requirements: N/A
Working at DMI
DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.
The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veteran/Disabled.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.