Windows Application Administrator

Posted Date 1 week ago(3/8/2018 3:08 PM)
Job ID
Infrastructure Support

About DMI

About DMI

DMI is a leading provider of mobile enterprise solutions and services, including mobile strategy, mobile UX and app solutions, omni-channel commerce, mobile brand and marketing, big data management and analytics, and secure mobile device, app and data management. The company’s commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices all around the world. The company has been named one of the Top 2014 Workplaces in the Washington DC area by the Washington Post, and has been awarded Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at

About the Opportunity

DMI is currently seeking to hire a Sustainment Operations.


Position Description:

Works as a senior member of the Sustainment Operations team by providing daily system support and maintenance for Windows operating systems on both blade servers and Virtual Servers (VMs), and when needed, supports application troubleshooting and upgrades of new features. The administrator is expected to have a thorough technical knowledge of his/her systems and be capable of managing and executing independent and team tasks as assigned.  

The administrator will be proficient in troubleshooting Windows-based server systems. Knowledge of both Microsoft Internet Information Services (IIS) and Secure Sockets Layer (SSL) implementation is highly recommended.  

The candidate must be a team player and willing to interact with people at all levels throughout the organization; displaying a spirit of cooperation at all times. He/She must also possess an outstanding ability to identify and troubleshoot hardware and software issues across a variety of systems and software platforms. 

Organizes, manages, and performs software installations, upgrades, patches and overall maintenance for application software. Provides support for implementation, troubleshooting and maintenance of applications, to include day-to-day operations, monitoring and problem resolution for client problems.   Assists with on-site management of software support requirements and installations. Analyzes, and evaluates new software requirements and prepares specifications for software maintenance and upgrades. Develops software installation and upgrade schedules. Coordinates other required technical resources to support software upgrades and installations. Coordinates pre- and post-installation operations and maintenance support, and documentation. Provides mentor oversight and support to junior personnel.

Duties and Responbilities:

  • Evaluate, install, debug, maintain and document Virtual Machines.
  • Day-to-day operations and administration of assigned systems.
  • Technical Support for the system hardware and operating systems, including responding to Help Desk tickets and working with users to resolve issues.
  • System upgrades, maintenance and enhancement, including configuration of operating systems, administration of user accounts, and maintenance of system security posture.
  • Perform monthly stats and weekly audit log reviews.
  • Install and upgrade system software/ application.
  • Evaluate and implement continuous improvement of application infrastructure.
  • Provide technical input for policies and procedures, maintain accurate documentation on those policies/procedures.
  • Adhere to Change/Configuration Management procedures and policies.
  • Properly estimate work efforts and technical challenges (scoping projects).
  • Effectively communicate project tasking status.
  • Research and investigate applications and OS problems and develop viable solutions; report recommendations clearly, effectively and in a timely manner to the team.
  • Work effectively with team DBA/Programmer to meet schedules / deadlines and maintain control of assigned work on a daily basis.
  • Ability to participate in 24 x 7 on-call team (rotating schedule).


Education/Experience Requirements:

  • AA/AS or Industry Standard Certification.
  • Security + certification or higher DoD 8570 Information Assurance technical (IAT) Level II compliant.

Required Knowledge, Skills and Abilities:

  • Experience with Windows System Administration.
  • Experience with System Monitoring Tools; including Veritas NetBackup, Nimsoft, IPSec.
  • Ability to work well in a team environment, promote customer service, and handle technical issues.
  • Strong time management skills and ability to handle technical job requirements within the limitations of a small team.
  • Ability to respond effectively to changing project requirements and/or business needs.
  • Abilty to fulfill OSC workflow and documentation requirements by ensuring all project data, including Configuration Management tickets, are updated in a timely manner.
  • Willingness to take initiative and become familiar with concepts beyond direct area of responsibility.


Beneficial Knowledge, Skills and Abilities:

  • Experience with server virtualization.
  • Experience with server hardening and security implementation strategies.
  • Experience with Nimsoft and Eventlog Analyzer is a definite plus.

Location: Kearneysville, WV 


Physical Requirements:  N/A


Working at DMI

DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.


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