• Citrix Administrator

    Posted Date 1 week ago(4/16/2018 8:56 AM)
    Job ID
    Infrastructure Support
  • About DMI

    DMI is a leading provider of mobile enterprise solutions and services, including Mobile Strategy, Mobile UX and App Development, Omni-channel Commerce, Mobile Brand and Marketing, Big Data Management and Analytics, and Secure Mobile Device, App and Data Management. The company’s commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite and project offices around the world. The company has been named one of the 50 Best Places to Work in the Washington DC area by the Washington Business Journal, and has been awarded Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US.
    Careers at DMI

    About the Opportunity

    DMI is currently seeking to hire a Citrix Administrator to support operations for a Federal Government customer in the DC metro area. The Citrix Administrator will:

    • Support Operations of Citrix Environment supporting 10,000 thin client users
    • Design, test, and deploy systems in XenApp 6.5 environment
    • Performs systems administrative and operational duties on computer systems
    • Creation of utilization reports that identify Citrix-related issues, and recommending solutions
    • Performance of systems maintenance in accordance with Microsoft and Citrix best practices
    • Maintain files as required by the vendor of custom design application
    • Perform installation, planning and security of computer facilities
    • Responsible for developing and maintaining systems configuration
    • Respond, investigate, and correct problems
    • Acts as a technical resource for all users
    • Contribute to finding improvements in the hardware, software or infrastructure related services
    • Working to agreed SLA's in order to resolve customer issues in a timely manner
    • Organize appropriate training and utilize commercial and government off-the-shelf products (COTS and GOTS)
    • Also performs same functions for peripheral devices such as modems, scanners, printers, and fax devices
    • This is a short term (6 month) engagement


    Professional Skills:

    • Design, implementation, test, deployment, and operational experience with XenApp 7
    • Operational experience with previous versions of XenApp 7
    • Ability to translate technical topics into terms line and senior management can discuss
    • PKI experience
    • Strong customer service and strong communication skills (both written and verbal)
    • Excellent interpersonal skills, especially ability to listen and understand what is being described
    • Working knowledge of Remedy ticket system; creating, updating and closing tickets
    • Prior experience providing Systems Administration and Citrix support for a medium to large environment
    • Excellent attention to detail
    • Experience with computer terms and customer service operations
    • 5+ years' experience with Citrix operations
    • Citrix provisioning services
    • Windows 2016 server installation and configuration experience

    Education and Clearance:

    • An IT (or similar) based Bachelors degree or equivalent work experience
    • CCA-V certified for XenApp 7.15
    • Must be US Citizen with active Top Secret clearance


    Working at DMI

    DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

    The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veteran/Disabled.

    ***************** No Agencies Please *****************

    Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.


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