• SAP/BMC Systems Engineer

    Posted Date 2 weeks ago(5/10/2018 9:41 AM)
    Job ID
    US-CO-Greenwood Village
  • About DMI

    About DMI

    DMI, the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, big data management and analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Washington DC area, with satellite offices around the world. Additional information is available at and on LinkedIn, Twitter, Facebook, and Google+.

    About the Opportunity

    About the Opportunity

    Digital Management, Inc. (DMI) is seeking a full time SAP/BMC Systems Engineer to support a Defense Information Systems Agency IT infrastructure in the Denver, CO area.


    Duties and Responsibilities

    • Install, integrate, configure a BMC Remedy Ticketing System with SAP including Business Intelligence, Web Intelligence, Crystal Reports and ITSM Universe.
    • Perform Windows System Administration duties and responsibilities and SRM Mid-Tier Servers and Orchestration (Process Automation).
    • Installation, configure and implement a Remedy SMTP Relay
    • Provide technical expertise and guidance in support of the sustainment of a Remedy Ticketing System.
    • Maintain continued system performance and stability.
    • Follow strict DISA procedures to ensure system integrity and security.
    • Identify enhancements and improvements to sustainment processes to improve system efficiency, effectiveness, and security.
    • Maintain all network and system architecture and design documents in accordance with set Standard Operating Procedures.
    • Provide assistance in the procurement of components and services to support system maintenance, implementation and operation.
    • Support Information Assurance personnel to assure security architecture, design, and implementation is in accordance with DoD Regulations and DISA policy and procedures.


    Education and Years of Experience: 

    • Bachelors Degree in Computer Science or equivalent experience
    • 5 plus years of experience in Remedy BMC systems deployment, integration, operations, and sustainment with SAP including Business Intelligence, Web Intelligence, Crystal Reports and ITSM Universe.

    Required Skills/Certifications:

    • DOD 8570 Information Assurance Technical (IAT) Level I compliant
    • Remedy BMC Ticketing System integration, configuration, deployment, and sustainment
    • Security+ CE certification

    Desired Skills/Certifications:

    • ITIL v3 Foundation Certification
    • Advanced proficiency in the Windows Server operating system
    • Excellent written and verbal communication skills and client focus a must
    • Ability to work in a team environment with other SMEs of different technical backgrounds
    • Microsoft Certified System Administrator or Microsoft Certified IT Professional - Server Administration
    • Proficiency in industry standard desktop applications especially Microsoft Visio, Office and specialized architecture tools such as SPARX Enterprise Architect

    Physical Requirement(s): 

    • Must be able to lift 40 pounds
    • Job will require physical activity, including but not limited to working under desks for computer installations
    • Must be able to walk long distances for 20% or (certain percentage) of the day

    Additional Requirements:

    • Active Secret (SSBI) or Top Secret clearance (IT Level 1)
    • Must be able to work core hours 9 AM to 3 PM and on occasions extended work days.
    • On occasions, must be available for after hours and weekend recalls to assist with systems outages or emergencies.

    Location: Denver, CO


    Working at DMI

    DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

    The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

    ***************** No Agencies Please *****************

    Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.



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