DMI, the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at www.dminc.com and on LinkedIn, Twitter, Facebook, and Instagram.
Digital Management, LLC (DMI) is looking for an Customer Service Representative to join the Managed Services Group. The Procurement Service Representative works in coordination with both the Procurement team and the Logistics team to successfully deliver client services. The Procurement Service Representative is responsible for the entire lifecycle of mobility orders, including but not limited to managing order queues, placing orders within carrier systems, handling order escalations, and completing orders with required information. Orders include new activations, upgrades, ports, transfer of liabilities, feature changes, deactivations, and device swaps. The Procurement Rep will also help with the Logistics team as needed, which includes device imaging, deployments and device shipping.
Roles and Responsibilities:
Education and Years of Experience:
Location: Cinci, OH
Physical Requirements: N/A
Additional Requirements: Public Trust is required for this position
Working at DMI
DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.
The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.
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Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.