• Desktop Technician*

    Posted Date 11 months ago(8/13/2018 9:18 AM)
    Job ID
    Infrastructure Support
  • About DMI

    DMI (Digital Management, LLC.), the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at and on LinkedIn, Twitter, Facebook, and Instagram.


    About the Opportunity

    DMI (Digital Management, LLC.) is looking for a Desktop Administrator to provide Tier I/II support at a government location within the DC Area.  Candidate must have working knowledge of standard Microsoft activities such as account management within Active Directory (AD), desktop administration, and MS Exchange/Outlook.


    Duties and Responsibilities:

    Responsible for the following support:

    • AD management (account creation, password resets, rights management)
    • Outlook/MS Exchange administration and troubleshooting
    • Desktop patch management support
    • End user daily Tier I/II incident and request fulfillment support
    • Printer management
    • File access management


    Education and Years of Experience:  

    • Requires a minimum of 5-8 related years of experience with MS infrastructure environment/Active Directory
    • BA/BS  

    Desired Skills/Certifications: 

    • MCP preferred



    Physical Requirement(s): No Physical requirement needed for this position.

    Location: Bethesda, MD


    Working at DMI

    DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

    The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

    ***************** No Agencies Please *****************

    Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions. 


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