DMI

  • System Administrator

    Posted Date 3 weeks ago(3 weeks ago)
    Job ID
    2018-16052
    Category
    Infrastructure Support
    Location
    US-MI-Lansing
  • About DMI

    DMI, the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at www.dminc.com and on LinkedInTwitterFacebook, and Instagram.

    About the Opportunity

     

    Digital Management, LLC (DMI) is seeking a full time System Administrator to support our client in Lansing, MI.

     

    The Windows/VMware/VMware View Systems Administrator will be responsible for installing, operating and maintaining a heterogeneous environment consisting of servers running Windows, and VMware ESXi.  Windows systems to be administered include Windows 7 through Windows 10 and Windows Server 2008 through 2016.  O365 is a prominent part of the environment.

     

    • Provide support for Windows Server 2008/2012/2016 and related Active Directory infrastructure.
    • Have demonstrated expertise in SCCM including creating computer images, administering SCCM, configuring and retrieving SCCM reports and working with integrated Microsoft End Point Protection
    • Install, configure and manage VMware vSphere & VDI environment.
    • Configure VMware Distributed Resource Scheduling, high availability and fault tolerance.
    • Install, configure and manage VMware ESX hosts.
    • Must have strong understanding of Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) and Group Policy Objects (GPOs)
    • Proven track record of successful enterprise server migrations/consolidations/upgrades
    • Ability to analyze and automate existing processes and implement an automation framework
    • Maintain accurate documentation for all relevant support-related processes and procedures including, but not limited to, updating systems and application technical standards, installation notes, and support procedures
    • Install, configure and update hardware and software.
    • Operate and maintain all integrated systems to support mission operations.
    • Perform daily application updates and maintenance functions.
    • Open trouble tickets and respond to trouble calls. Experience as tier 2/tier 3 support resource
    • Respond to management system alerts.
    • Deploy monthly security patches and updates.
    • Respond to after-hours trouble calls. Be available as part of a 24x7 on-call rotation.
    • Participate as a member of a small, multi-disciplinary team that works cooperatively to ensure supported applications are available to support the customer mission.
    • The person qualified for this position has previously installed, configured, operated and maintained hardware and software that uses the Windows operating system within a VMware ESXi production environment.
    • Can demonstrate Windows server troubleshooting skills in an internetworked Enterprise environment.
    • Has previously installed and configured VMWare virtual machines in a production environment
    • Familiarity and has worked with vCenter 5.5 or higher
    • Has experience with hardening operating systems and collaborating with cybersecurity area to continually improve the security posture of the infrastructure.
    • Follow quality standards
    • Communicate accurate and useful status updates.
    • Strong communication skills; both written and oral
    • Develop system specifications and interfaces.
    • Determine time estimates and schedule for work.
    • Ability to work independently
    • Maintain accurate documentation for all relevant support-related processes and procedures including, but not limited to, updating systems and application technical standards, installation notes, and support procedures

    Qualifications

    Required Skills/Certifications:

    • Years of Relevant Experience: 5 plus years
    • Preferred Education: 4-year college degree in Information Systems, Information Technology or Computer Science or equivalent technical study
    • Expert knowledge of Windows for the desktop and Windows Server
    • Strong experience in SCCM is must
    • Expert knowledge of O365 administration.
    • Demonstrated knowledge of MS Azure
    • Familiarity with RedHat Linux or UNIX desired
    • Experience with methodologies such as agile and ITIL desired

    This is a full-time position that provides Level 2 & 3 support, for a 24 x 7 production environment, for all operational and outage issues relating to the infrastructure.  Must be willing and able to work overtime/outside of normal schedule to restore the technical infrastructure to full functionality in the event of an unplanned outage.

     

    Contributes to our positive and inclusive work community by building trusting partnerships across the organization, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes. Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.

     

    Physical Requirement(s): No Physical requirement needed for this position 

     

    Min. Citizenship Status Required: No Restrictions

     

    Location: Lansing, MI

     

    Working at DMI

    DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help met various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

    • Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community
    • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience
    • Development – Annual Performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development
    • Financial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee
    • Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
    • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options

     

    Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

    The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

     

    ***************** No Agencies Please *****************

     

    Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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