• Child Support Services- Subject Matter Expert

    Posted Date 3 weeks ago(9/26/2018 4:31 PM)
    Job ID
    Software Development
    US-MD-Linthicum Heights
  • About DMI

    DMI (Digital Management, LLC.), the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at and on LinkedIn, Twitter, Facebook, and Instagram.


    About the Opportunity

    DMI (Digital Management, LLC.) is looking for a Child Support Services- Subject Matter Expert to support our customer in Linthicum, MD.


    Duties and Responsibilities:

    The Child Support Subject Matter Expert position will be responsible for the following activities:

    • Should be able to coordinate with Liaisons, State SMEs and cross-functional teams to confirm functionality meets end user, state specific and OCSE requirements.
    • Should be able to document the process and data flows for Case initiation, Inter-governmental, Establishment, Enforcement, Financial, Locate, Case Management and Child Support Service modules.
    • Should be able to interpret requirement specifications, Federal-OCSE and State laws and regulations
    • Should be able to review user stories to update the business and technical design documentations including functional scope changes.
    • Should be able to develop test cases for sprint and stakeholder testing and perform user acceptance testing.
    • Should have the ability to understand data models and develop SQL to query data.
    • Should be able to define configuration specifications by applying business requirements
    • Should be able to document Child support business and eligibility rules in accordance with state and ACF- OCSE federal regulations.
    • Should be able to document Interface guidance and specifications document for Child Support Program
    • Should be able to create reports and presentations outlining progress
    • Should have the ability to read and write pseudocode using Java programming language and framework.
    • Should be able to communicate effectively with technical, non-technical team and stakeholders.


    Education and Years of Experience:  

    • Bachelor’s degree from an accredited college or university in Technical or Business discipline or social services, human services, public administration.
    • Master’s degree from an accredited college or university in Technical or Business discipline or social services, human services, public administration is preferred 
    • 5 years of experience in design, development and implementation of an case management system to support the child support program, including case, locate, establishment, enforcement, legal, and financial functions
    • 5 years of experience as subject matter expert in State and Federal Child Support regulations and policies.
    • 5 years of experience working on child support related software projects in researching and developing process flows, data flows and interface flows.
    • 5 years of experience as SME in the following processes: Case initiation, Central Registry, Establishment of Paternity and Support, Payment Processing, Financial-Collection, Disbursement and Distribution, Case Management, Locate, Legal and Enforcement
    • Experience with Child Support federal certification requirements.
    • Proficiency with Microsoft Windows, Word, Excel, Access, PowerPoint and Visio
    • Knowledge of Java and J2EE (including Spring and Hibernate) and Web Services development approach.

    Min. Citizenship Status Required: No Restrictions


    Physical Requirement(s): No Physical requirement needed for this position.


    Location: Linthicum, MD


    Working at DMI

    DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help met various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

    • Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community.
    • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience.
    • Development – Annual Performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
    • Financial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
    • Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
    • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options. 

    Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

    The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.


    ***************** No Agencies Please *****************


    Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.


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