• Senior Developer

    Posted Date 4 weeks ago(11/14/2018 6:13 PM)
    Job ID
  • About DMI

    DMI (Digital Management, LLC.), the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at and on LinkedIn, Twitter, Facebook, and Instagram.


    About the Opportunity

    DMI (Digital Management, LLC.) is looking for a Senior Developer to support one of our clients in Cincinnati, OH.


    Duties, Responsibilities, skills & certifications:

    As a Senior Developer, you will be expected to become an expert on multiple facets of the platform, providing deep technical expertise on a continually evolving platform, which may include:

    • Chatbot design and development
    • Interactive Voice Response (IVR) deflection
    • Apple Business Chat (ABC) and Google Rich Business Messaging (GRBM) development
    • Pattern and intent development using Regex
    • Artificial Intelligence and Machine Learning configurations and integrations
    • Enterprise system integrations


    You are both business focused and tech savvy, which means you can easily communicate technical and non-technical information clearly, answer questions from customers, and provide efficient technical solutions to problems.


    Project teams and clients are spread across multiple locations and times zones, so active and effective communication is essential, which means you will engage with your project team regularly – keeping a positive team environment top of mind. You will be a mentor to new project members and junior developers.


    The platform capabilities continue to grow as the industry evolves, so keeping up-to-date is essential. To keep at the top of your field, you will remain current on industry and technology trends, the competitive landscape, and new platform capabilities. Best practices and guidelines will be actively maintained.


    Education and Years of Experience:  

    • Bachelor’s Degree in technical field
    • 6+ years of professional development experience
    • Able to interface with clients, providing thought leadership and best-practices
    • Can quickly gain a good understanding of business challenges and how the platform capabilities can be leveraged to solve those challenges
    • Responsible for coding, unit testing, and creating supporting documentation for LiveEngage platform solutions
    • Must demonstrate the ability to work independently or under only general direction
    • Experience with nodeJS and Javascript
    • Experience working with REST APIs and JSON
    • Experience integrating with third party API’s
    • Use of version control systems, specifically Git
    • Quickly researching and learning new programming tools and techniques
    • Communicating technical concepts to a non-technical audience
    • Ability to learn new and emerging technologies
    • Detail oriented and highly organized


    Desired Requirement(s): 

    • Experience with jQuery and AngularJS/IO
    • Experience with AWS
    • Experience with Docker Images / Containers
    • Experience developing on software platforms such as ServiceNow, SalesForce, or SharePoint
    • Experience developing projects in the Customer Service or Call Center industry
    • Experience working in a consulting firm
    • Experience with the Gsuite tools

    Min. Citizenship Status Required: None       


    Physical Requirement(s): No Physical requirement needed for this position.

    Location:  Cincinnati, OH


    Working at DMI

    DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help met various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

    • Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community.
    • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience.
    • Development – Annual Performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
    • Financial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
    • Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
    • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options. 

    Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

    The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.


    ***************** No Agencies Please *****************


    Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.



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