DMI (Digital Management, LLC.), the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at www.dminc.com and on LinkedIn, Twitter, Facebook, and Instagram.
DMI (Digital Management, LLC.) is looking for a Platform Trainer to support our client in Cincinnati, OH.
Today’s consumers expect mobile access to everything and a simple user experience. No one wants to be a “lead” or be put on hold. They want help. Now. Our customer makes those instant human connections possible through almost any site with an all-in-one digital messaging platform that provides chat, messaging, bots, artificial intelligence, and machine learning on a managed services platform. This is transforming how people communicate with brands, creating a conversational relationship. Putting the personal touch back into the digital world!
We are looking for technology leaders. Is teaching new technologies to a variety of disciplines your specialty? Are you a technology enthusiast? Do you love crafting training materials? We’re actively seeking experienced technology trainer to join our team. If this sounds like you, we can’t wait to meet you.
Duties and Responsibilities:
As the Trainer, you will be responsible for establishing and maintaining the training curriculum and training materials, executing training sessions, providing on-going educational support, and develop CBT videos for self-paced training for our growing team. Over time, will be responsible for establishing and executing a training service offering to clients.
You will be challenged to learn the our platform and determine the best way to teach new team members as they join the team. Your responsibilities will include:
The training is not simply focused on the capabilities of the platform itself, though, it needs to also include the broader market dynamic perspectives and drivers, consumer behavior patterns to drive engagement, and soft skills for being highly effective team members.
Project teams and clients are spread across multiple locations and times zones, so most of the training will need to be effectively managed in virtual environments. Will need to provide thought leadership in distance learning and eLearning techniques and technologies to enable the highest quality and most efficient training possible.
The platform capabilities continue to grow as the industry evolves, so keeping up-to-date is essential. To keep at the top of your field, you will remain current on industry and technology trends, new teaching techniques and technologies, and new platform capabilities.
Physical Requirement(s): No Physical requirement needed for this position.
Location: Cincinnati, OH
Working at DMI
DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help met various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:
Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.
The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.
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Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.