Program Manager, Managed Mobility

Posted Date 3 weeks ago(11/17/2020 9:28 AM)
Job ID
Infrastructure Support

About DMI

DMI (Digital Management, LLC.), the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at and on LinkedIn, Twitter, Facebook, and Instagram.


About the Opportunity

DMI is currently seeking to hire a Mobile Lifecycle Program Manager to lead our prestigious Mobile Device Management efforts for a federal customer in the DC area. The Mobile Lifecycle PM will work closely with team members across DMI to scope, staff, and deliver projects to our customer and help us grow the federal MDM practice.


Duties and Responsibilities:

* Support a team of Mobile Device Management engineers and technicians that provide support to MDM Operations on the XenMobile10 platform residing in a FedRamp Cloud environment.

* The 3500 Mobile Devices are provisioned and managed by her team and includes service levels of 99.9% availability 24x7x365. 

* Experience with Mobile Refresh experience



Required Skills:

  • Able to multi-task, prioritize, and resolve multiple customer inquiries at once
  • Able to communicate clearly and effectively in both written and verbal formats
  • Experience in scope estimation, planning, and use of project management tools, cost and schedule management.
  • Works well in an environment with rapidly changing priorities
  • Possess strong written and verbal communication skills
  • Able to communicate and edit internal process document and process flows
  • Conflict resolution and problem solving are required skills
  • Demonstrated project management abilities, including the ability to create project plans and manage resource allocations per phase/tasks
  • Initiative and ability to work in a self-directed manner
  • Excellent time management skills (ability to set priorities and manage to them)
  • Strong attention to detail
  • Able to handle private and confidential information with physical and ethical careLocation: Washington, DC Metro


Working at DMI

DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

  • Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community.
  • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience.
  • Development – Annual performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
  • Financial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
  • Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
  • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options. 

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.


***************** No Agencies Please *****************


Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.