Release Management Specialist

Posted Date 3 months ago(7/25/2021 10:15 PM)
Job ID
Infrastructure Support

About DMI

DMI is a leading provider of mobile enterprise solutions and services, including mobile strategy, mobile UX and app solutions, omni-channel commerce, mobile brand and marketing, big data management and analytics, and secure mobile device, app and data management. The company’s commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices all around the world. The company has been named one of the Top 2014 Workplaces in the Washington DC area by the Washington Post, and has been awarded Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at

Careers at DMI

About the Opportunity

DMI is currently seeking to hire a Release Management Specialist to support operations for a Federal Government customer in the DC metro area.


Duties and Responsibilities:

  • Performs duties using provided tools to identify, mitigate risk and remove vulnerabilities from the desktops.
  • Deploy or manually install missing patches and updates on desktops and servers
  • Install and monitor Symantec Anti-Virus definition on desktops and servers
  • Maintains the established standard operating environment (SOE) for the desktops.
  • Deploy non SOE-D software such as MS Visio, MS Project, Adobe Acrobat, etc to desktops.
  • Managing incidents within the ticketing system
  • Identifies and resolves technical problems related to software deployments
  • Create reports using excel and SCCM queries
  • Modify/build software packages /updates  for  applications
  • Run PowerShell scripts resolve issue with SCCM clients and WMI repository


Education and Years of Experience:

  • 2-3 years hands on desktop support experience
  • Associate Degree/ higher in an IT related field

Required Skills/Certifications:

  • Minimum Secret level security clearance
  • Working knowledge of Active Directory
  • Working knowledge of Windows 7/ Windows 10/ Office 2013/ Office 2016/ Windows 2012
  • Experience with Remedy or other ticket management software
  • Working knowledge of PowerShell/VB scripts
  • Strong troubleshooting skills
  • Knowledgeable of network principles and operation to troubleshoot network issues vs. desktop issues
  • Good communication skills
  • Must be detail oriented and have the ability to multitask.
  • Certifications- At least 1 of the following: A+, Network+ or Security+

Physical Requirement(s): 

  • NA

Location: Washington, DC


Working at DMI

DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help met various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

  • Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community
  • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience
  • Development – Annual Performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development
  • Financial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee
  • Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
  • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.


***************** No Agencies Please *****************


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