Ecommerce Business Analyst

Posted Date 1 week ago(10/15/2021 11:16 AM)
Job ID
Digital Commerce

About DMI

DMI (Digital Management, LLC.) is a global technology solutions company that specializes in digital strategy, design, transformation and support. Utilizing expertise from six unique DMI Groups, in the areas of AI & Analytics, Commerce, Experience, Managed Services, Transformation, and Government, DMI delivers intelligent digital transformation solutions that meet organizations where they are. Born digital, DMI has been delivering mission-critical, enterprise grade solutions since 2002 for over a hundred Fortune 1000 enterprises and all fifteen U.S. Federal Departments. DMI has grown to 2,000+ employees globally and has been continually recognized by top industry analysts as market leader as well as a Top Place to Work by the Washington Post.| Careers | Twitter | LinkedIn |Facebook 

About the Opportunity

DMI is seeking a Business Analyst to support our digital commerce group.



  • Act as a “proxy Product Owner” on projects to deeply understand and communicate client requirements
  • Determine client operational objectives by studying business functions, gathering information, and evaluating output requirements and formats
  • Define, analyze, prioritize, and document business requirements
  • Organize, manage, and communicate business requirements
  • Outline both functional and non-functional requirements
  • Document process flows
  • Improve systems by studying current practices and designing modifications
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
  • Gain and maintain technical knowledge of the systems and technologies we are implementing by learning from team members, reviewing publications, and hands-on experimentation
  • Provide input to QA teams as they are creating test scripts
  • Create test data and configurations that support demonstrating specific system scenarios
  • Execute quality assurance tests on applications
  • Perform other tasks or duties as assigned



  • Bachelor’s Degree in Information Systems, Technical Writing, Computer Science or a related field
  • 3-6 years of experience as a functional, consulting, or software Business Analyst, or in a similar role
  • Demonstrated understanding of the SDLC process
  • Experience in ecommerce preferred
  • Solid understanding of systems engineering concepts
  • Demonstrated knowledge of tools and techniques for documenting requirements and process flows
  • Ability to develop rapport and interact with all levels in client organizations
  • Ability to work independently or as part of a larger team
  • Excellent written and verbal communication skills
  • Experience working with external clients preferred
  • Experience working in ecommerce and retail preferred
  • Availability to travel or work at a client site (up to 25%)

Ideal Locations:

Washington DC, Boston, Pittsburgh are ideal, but we will consider other geographies as well!



Working at DMI

DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

  • Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community.
  • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience.
  • Development – Annual performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
  • Financial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
  • Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
  • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options. 

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.


***************** No Agencies Please *****************


Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.


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