DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

We are seeking a highly skilled and motivated Azure Operations Engineer to join our dynamic team. The primary function of this role is to provide exceptional support for our Azure resources, including both Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) components. This position demands a proactive approach to troubleshooting environment and application-level issues, ensuring high availability and performance of our services.

Key Responsibilities:

• Provide support for Azure resources, focusing on PaaS and IaaS components, to ensure optimal performance and reliability.
• Troubleshoot and resolve environment and application-level issues in a timely and effective manner.
• Work with Azure Kubernetes Services (AKS), Container Registry, App Service, Function Apps, Load Balancer, Application Gateway, Traffic Manager, Azure Front Door, Azure Databricks, Storage Accounts, and Azure Data Factory.
• Manage and maintain virtual machines (VMs), including both Linux and Windows environments.
• Utilize automation tools such as PowerShell and Azure CLI to streamline operations and deployment processes. Experience with Terraform for infrastructure as code is a must.
• Implement and maintain logging and monitoring solutions, with knowledge of tools like Splunk, Dynatrace, and System Center Operations Manager (SCOM) being highly desirable.
• Expertise in using Azure Recovery Services Vault and Azure Backup for backing up VMs and Storage Accounts, and experience with performing VM and file restores.

Required Skills and Experience:

• Proven experience in managing and supporting Azure PaaS and IaaS resources, with a strong understanding of Azure services such as AKS, App Service, Load Balancer, Application Gateway, and others.
• Experience with containerization technologies and services, including AKS and Azure Container Registry.
• Proficiency in automation scripting using PowerShell and Azure CLI; experience with Terraform is a must.
• Strong background in managing Linux and Windows VMs in a cloud environment.
• Demonstrated ability to troubleshoot complex environment and application issues, with a creative and analytical approach to problem-solving.
• Familiarity with logging and monitoring tools like Splunk, Dynatrace, and SCOM.
• Experience with Azure Recovery Services Vault and Azure Backup, including the execution of backups and the restoration of VMs and files.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Highly responsive and adaptable, with the capability to work in a fast-paced and dynamic environment.

Education and Certifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.

- Relevant Azure certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert) are highly desirable.

Physical Requirements:  N/A

US Citizenship Required

Working at DMI

DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help met various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community
• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience
• Development – Annual Performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development
• Financial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options
  

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

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