DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

DMI, LLC is seeking a Senior Business Analyst to join us. 

We are seeking an experienced EHR Business Analyst to join our healthcare team. In this role, you will be
responsible for facilitating the successful implementation and ongoing optimization of our electronic health record
system. You will work closely with healthcare professionals, IT teams, and other stakeholders to ensure our EHR
system meets the needs of our organization and complies with healthcare regulations.

Duties and Responsibilities:

● Collaborate with healthcare providers and staff to gather and document EHR system requirements.
● Evaluate existing EHR systems and workflows to identify areas for improvement and
customization.
● Assist in the selection and procurement of EHR software, considering factors like cost,
features, and vendor reputation.
● Analyze and optimize clinical workflows to enhance efficiency and patient care.
● Manage and maintain the accuracy, integrity, and security of patient records within the EHR
system.
● Customize the EHR system to meet the unique needs of our organization, working closely with software
developers.
● Ensure the EHR system complies with healthcare regulations, including HIPAA, and address
compliance issues.
● Coordinate and oversee testing, including identifying and resolving issues or bugs in the
system.
● Develop training programs and support materials to help healthcare staff effectively use the
EHR system.
● Provide ongoing support and troubleshooting for EHR system users.
● Maintain comprehensive documentation of system requirements, customizations, and
configurations.
● Communicate effectively with both technical and non-technical stakeholders, bridging the gap
between healthcare and IT teams.

Education and Years of Experience:  Bachelor’s degree in healthcare management, information technology, or related field (Master’s degree
preferred).

Required and Desired Skills/Certifications: 

● Proven experience as an EHR Business Analyst in a healthcare setting.
● In-depth knowledge of healthcare operations, regulations, and electronic health record systems

Additional Requirements:

● ITIL Certification demonstrating in depth experience in information technology service delivery
● Electronic Health Record specific certifications, this can include but is not limited to solution specific
certifications (i.e. Pharmacy, Core/Locations, Revenue Cycle, etc.)

Min Citizenship Status Required: H1B

Physical Requirements: No Physical requirement needed for this position.

Location: Primary place of performance is HYBRID with 40% onsite requirement at the Baltimore City Headquarters or at facility location based on project need. One week per month onsite is required. May require travel to other offices as needed.

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.