DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

DMI, LLC is seeking a Technical Architect - Artificial Intelligence to join us. This position will be onsite in Auburn Hills, MI.

Duties and Responsibilities:

We are seeking an experienced Senior Technical Architect with expertise in Artificial Intelligence (AI) and Machine Learning (ML), specializing in Google's suite of AI products. The ideal candidate will have a proven track record in designing and implementing advanced chatbot solutions that serve as intelligent agents, capable of providing information from company-approved data sources tailored to specific customer needs.

Key Responsibilities:

• Lead the architecture and design of AI/ML solutions, with a primary focus on chatbot development using Google's AI products.
• Develop sophisticated chatbots that can act as intelligent agents, integrating with company-approved data sources to provide accurate and relevant information to customers.
• Design and implement natural language processing (NLP) and natural language understanding (NLU) systems to enhance chatbot interactions.
• Architect scalable and secure solutions for deploying AI models and chatbots in production environments.
• Collaborate with data scientists, software engineers, and product managers to align AI solutions with business objectives and customer needs.
• Evaluate and integrate various data sources, ensuring chatbots can access and utilize company-approved information effectively.
• Implement personalization and context-aware features in chatbots to enhance user experience.
• Develop strategies for continuous improvement of chatbot performance through machine learning and user feedback.
• Ensure compliance with data privacy regulations and company policies in all AI/ML implementations.
• Provide technical leadership and mentoring to the AI/ML development team.

Education and Years of Experience:  

• 8+ years of experience in AI/ML architecture, with at least 5 years focusing on chatbot development.
• Master's degree or Ph.D. in Computer Science, Artificial Intelligence, or a related field.

Min Citizenship Status Required: No restrictions

Physical Requirements: No Physical requirement needed for this position.

Location: Auburn Hills, MI

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

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Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.