DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

DMI, LLC is seeking a Senior Data Engineer to join us. This resource is required to be onsite in Monterrey, Mexico.

Duties and Responsibilities:

• Ensure that technical systems and equipment operate optimally for end users
• Troubleshooting: Diagnose and resolve technical issues that may arise in end-user environments
• Solution Implementation: Implement new technology solutions and system upgrades to improve efficiency and functionality
• Documentation: Guides and procedures related to the technologies implemented in end user environments
• Training: In the use of tools to support the end-user environment
• Reports: Use, status and incident of systems and services for the end user
• Present project progress and definitions
• Resolve technical incidents in end-user environments.
• Run pilot tests of solutions for end-user environments.
• Train support groups

Required and Desired Skills/Certifications: 

• Creation of Reports, Dashboards and Data Query.
• Script Creation Testing and QA for global end-user configurations
• Creation of End User Guides and training for GSC and FSO
• Documentation of processes and generation of presentations
• Analysis and resolution of problems in end-user environments (Windows 11 / O365 / System Center Client / Intune)

Min Citizenship Status Required: Must be a Mexico National

Physical Requirements: No Physical requirement needed for this position.

Location: Monterrey, Mexico

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Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.