DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

DMI, LLC is seeking a Mid Business Process Consultant to join us. This position will require the resource to be located in Monterrey, Mexico.

Duties and Responsibilities:

• Business Process Consultant to support process modelling and analysis of the related processes

Process Analysis Support:

• Assist in analyzing existing business processes to identify areas for improvement and inefficiencies.
• Collaborate with team members to gather and document requirements.

Data Collection and Research:

• Conduct research and gather relevant data to support process analysis.
• Assist in the collection and interpretation of quantitative and qualitative data.

Documentation:

• Produce documentation of current and future processes, workflows, and standard operating procedures.
• Maintain organized and up-to-date process documentation.
• Recommendation Development:
• Support the development of recommendations for process improvements based on analysis and industry best practices.

Technology:

• Learn Cemex’s BPM platform and be prepared to provide training to users.

Education and Years of Experience:  

• Bachelor's degree in Business, Digital Transformation, Information Technology, Innovation or related field.
• Master's degree is a plus.
• Areas of expertise: - 3 years+ in business analysis, process management, process modelling, process engineering, continuous process improvement

Additional Requirements (Desired and Soft Skills):

• Strong interest in business process improvement and consulting.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and BPM software and tools (preferably)
• Project Management experience
• Fluent in English and Spanish (spoken and written), any other languages is a plus.
• Experience as a Business Process Consultant, with a focus on automation, RPA, and process mining is a plus.
• Experience in BIC Process design
• Social impact processes knowledge
• BPMN 2.0 Standard Knowedge
• Analytical thinking
• Attention to detail.
• Effective Communication, influencing, facilitation and good presentation skills.
• Excellent teamwork and interpersonal skills.
• Adaptability Eagerness to learn and grow.
• Capable of interacting with multi-cultural and multi-generational teams
• Customer Service Oriented Solution oriented, have an innovative mindset, an entrepreneurial spirit and are passionate about driving change.
• Fluent in English

Min Citizenship Status Required: Must be a Mexico National

Physical Requirements: No Physical requirement needed for this position.

Location: Hybrid, Monterrey, Mexico

#LI-HP1

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.