DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI, LLC is seeking a Senior Systems Analyst (Operations) to join us. 

Duties and Responsibilities:

Install, configure and manage Informatica Power Center. Assess the impact of upgrading Informatica and all its components (Informatica PowerCenter mappings, workflows, jobs, and other ETL processes).

Identify and troubleshoot system outages, installation issues, and application code errors running Java applications in AWS.

Generate and install security certificates and PGP keys.

Work with the Control-M tool or equivalent to create and schedule batches and to create calendars and daily schedules for critical batches.

Restore Informatica Power Center services and manage users and governance controls.

Configure, maintain, and troubleshoot Redhat Jboss, Fuse, Apache, and Tomcat HTTP servers.

Perform system troubleshooting by reading and deciphering app logs, and system logs from Splunk.

Configure, deploy, verify, and troubleshoot SSL certificates.

Read/understand/improve scripts related to the application, batches, and/or web services.

Identify installation issues and application code errors running in JBoss/ Tomcat/ Informatica/ Control M.

Provide options, recommendations, and additional actions related to resolving issues, mitigating risks, and resolving escalated items.

Work with configuration management tool Jenkins to automate tasks such as code check-in software build.

Manage, monitor, and configure the Splunk application monitoring tool.

Support releases and adherence to change control standards.

Perform scheduled maintenance activities such as patching, performance tuning, and backups.

Execute daily batch scripts, days, evenings, weekends, and holidays as required.

Perform capacity planning and scalability planning.

Work with JIRA Service Desk to manage Incidents and Change Processes.

Availability to work in rotation shifts mode.

Adhere to all security, change control, and the client Project Management Office (PMO) policies, processes, and methodologies.

Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.

Education and Years of Experience: 

A minimum of three (3) years performing day-to-day Informatica PowerCenter operations, functions, administration, or troubleshooting tasks.

A minimum of three (3) years of experience as a Batch Operator using Control-M or equivalent.

A minimum of two (2) years of experience working in a PostgreSQL DB or equivalent environment.

Experience working in the health insurance marketplace, healthcare, or health and human services domains.

Demonstrable analytical experience and ability to work in a complex system environment.

Demonstrable experience with application and batch integration.

Familiarity with Database and SQL functions.

Ability to troubleshoot system issues by collaborating with a team of system operations professionals.

Ability to work in a multidisciplinary team and effectively communicate with different functions.

Preferred Qualifications:

A minimum of five (5) years of experience supporting day-to-day operations functions of a complex enterprise system.

A minimum of five (5) years of experience as a Batch Operator or equivalent, supporting day-to-day configurations and operations of various batch jobs in a complex enterprise system.

A minimum of three (3) years of experience in identifying and troubleshooting system outages, installation issues, and application code running JBoss/Tomcat applications in AWS.

Experience demonstrating critical thinking, providing options, recommendations, and additional actions relating to resolving issues, mitigating risks, and resolving escalated items in supporting a large or complex infrastructure/systems.

Experience with operating, configuring, and troubleshooting Control-M or equivalent batch applications.

Experience managing web-based systems hosted on the AWS platform.

Working knowledge of Electronic Data Interchange (EDI) operations.

Understand java runtime environment concepts such as heap memory, thread dumps, garbage collection, etc.

Experience working with the Project Management Office (PMO) processes, policies, and procedures

Additional Requirements: Successful completion of a Fingerprint background investigation.

Min Citizenship Status Required: H 1B

Physical Requirements: No Physical requirement needed for this position.

Location: 750 East Pratt Street, 6th Floor, Baltimore, MD 21202

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.