DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

Mobile Device Engineer

DMI, LLC

Location: Alexandria, VA

At DMI, we don’t just deploy devices — we enable secure, reliable mobility that powers mission-critical federal operations. We are seeking a technically strong Mobile Device Engineer to support enterprise mobile environments within a high-visibility federal setting.

This is an opportunity for a hands-on mobility professional who enjoys configuring, deploying, and supporting secure mobile platforms while ensuring compliance, performance, and a seamless end-user experience.

Why Alexandria, VA?

Working in Alexandria places you just minutes from Washington, DC and at the center of federal innovation and operations. The region offers:

• Proximity to major federal agencies and mission-driven programs

• A strong GovCon and enterprise IT ecosystem

• Long-term career mobility within the federal technology space

• Access to professional networking and industry development opportunities

Beyond work, Alexandria provides:

• Waterfront views and historic Old Town charm

• Walkable neighborhoods and vibrant dining

• Easy Metro access and commuter convenience

• Close proximity to Northern Virginia and Maryland suburbs

• Weekend access to the Blue Ridge Mountains, Chesapeake Bay, and East Coast cities

It’s a location where technology professionals can build impactful careers while enjoying a dynamic and well-connected community.

Why This Role Matters

As a Mobile Device Engineer, you play a critical role in ensuring enterprise mobility remains secure, compliant, and operationally efficient. Your work directly supports secure device deployment, policy adherence, and ongoing troubleshooting within a structured federal environment.

Your impact will directly influence:

• Secure mobile device configuration and compliance

• End-user productivity and device reliability

• Accurate inventory control and lifecycle management

• Effective coordination with carriers and mobility vendors

This is a hands-on technical role supporting enterprise mobile environments under federal security standards.

Key Responsibilities

• Provide end-to-end deployment support of mobile devices to end users

• Perform initial configuration of all mobile devices to conform with current mobile device policy

• Maintain inventory control of mobile devices at specified levels

• Support other wireless devices as required

• Perform troubleshooting and incident resolution for mobile device issues

• Manage mobile device enrollment and provisioning

• Support iOS and Android platforms

• Coordinate with carriers on device procurement and services

• Document mobile device procedures and support activities

• Track mobile device inventory and assignments

• Support mobile application deployment

What Success Looks Like

Within your first 90 days, you will have:

• Demonstrated strong proficiency in enterprise mobile configuration and provisioning

• Improved device deployment accuracy and policy compliance

• Established effective coordination with carriers and support teams

• Strengthened documentation and inventory tracking standards

Long term, you will be recognized as a dependable mobility specialist who ensures secure, efficient, and compliant device operations.

What You Bring

Required Qualifications

• Minimum 3 years of experience deploying mobile devices in an enterprise environment

• Experience configuring and troubleshooting mobile devices

• Knowledge of mobile device management (MDM) platforms

• Understanding of iOS and Android operating systems

• Familiarity with mobile security policies and compliance

Education & Substitutions

Bachelor's degree from an accredited institution or equivalent professional experience

Education substitutions accepted per contract guidelines:

• No Degree: 2 additional years experience

• Associate's Degree: 1 additional year experience

• Bachelor's Degree: Meets baseline requirement

• Master's Degree or PhD: No additional experience required

Preferred Skills

• Apple Certified iOS Technician or similar certification

• Experience with Intune, AirWatch, or similar MDM platforms

• Knowledge of mobile application management (MAM)

• Understanding of mobile security features and compliance

• Strong troubleshooting skills for mobile devices

• Good customer service and communication abilities

Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None required for this position.

Why Join DMI?

This opportunity offers the chance to strengthen enterprise mobility within a structured federal environment while gaining exposure to secure, large-scale mobile deployments. At DMI, you’ll collaborate with experienced professionals, support mission-driven programs, and play a direct role in delivering reliable, secure technology services that support national-level operations.

If you’re ready to bring your mobile expertise to a mission-critical environment and make a measurable impact — we encourage you to apply.

#LI-MS3

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are relentless about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.