DMI, LLC is seeking an experienced Program Manager to lead complex technology programs within a Federal Government environment. The ideal candidate has a record of delivering mission-critical programs in one or more technology domains, including software development, systems integration, IT infrastructure, cloud, cybersecurity, or enterprise technology operations.
The Program Manager is accountable for overall program performance and serves as the primary delivery leader for the customer, program team, stakeholders, subcontractors, and technology partners. This role oversees contractual commitments, customer outcomes, financial performance, staffing, schedule, scope, quality, risk, compliance, and technical delivery. The Program Manager anticipates and resolves delivery challenges, and ensures the program achieves its mission, business requirements and contractual objectives.
Duties and Responsibilities:
- Lead the planning, execution and delivery of complex federal technology programs involving one or more of the following: application development, systems integration, infrastructure modernization, cloud, cybersecurity, enterprise systems, or technology operations.
- Maintain accountability for program cost, schedule, scope, quality, staffing, contractual performance, customer satisfaction, and mission outcomes.
- Serve as the primary program delivery interface with government program leadership, Contracting Officers, Contracting Officer's Representatives, technical stakeholders, subcontractors, vendors, and company leadership.
- Translate contractual requirements, performance work statements, statements of work, task orders, and customer priorities into an integrated program plan with defined milestones, deliverables, dependencies, resources, and performance measures.
- Establish and maintain program governance, including program management reviews, operating cadences, executive reporting, decision management, risk and issue escalation, change control, and corrective-action management.
- Manage program financial performance in coordination with Finance and Contracts, including budgets, forecasts, funding, labor utilization, cost-to-complete, and margin performance, as applicable.
- Monitor contract deliverables, service-level agreements, key performance indicators, quality measures, and other performance commitments; take timely corrective action when performance deviates from plan.
- Direct schedule management across technical and operational workstreams, including milestones, critical dependencies, staffing requirements, customer decisions, and contract deliverables.
- Lead the management of program scope, requirements, risks, issues, assumptions, dependencies, and change requests, ensuring decisions and impacts are documented and communicated.
- Apply Agile, Waterfall, or hybrid delivery approaches appropriate to the contract, customer environment, and nature of the work.
- Provide program-level oversight of application development, systems integration, testing, deployment, release management, production support, infrastructure, cloud, cybersecurity, or other assigned technical workstreams.
- Partner with technical leaders to ensure solutions are feasible, secure, compliant, supportable, and aligned with customer mission and enterprise architecture requirements.
- Lead workforce planning, staffing, onboarding, performance management and allocation of resources across program activities.
- Establish clear roles and performance expectations across employees, subcontractors, vendors and technical teams; monitor and address performance concerns promptly.
- Identify emerging risks and opportunities, develop mitigation and contingency plans and escalate matters requiring customer or executive action with clear recommendations.
- Prepare and deliver accurate program status reports, dashboards, performance reviews, forecasts and customer communications.
- Ensure program activities and deliverables comply with contractual requirements, federal policies, security obligations and quality standards.
- Maintain complete and current program records, including plans, schedules, action items, risk and issue registers, deliverables, performance evidence, lessons learned and other required artifacts.
- Lead transition-in, program startup, operational readiness and when applicable, transition-out activities while protecting service continuity, contractual performance, customer relationships and workforce stability.
- Support customer performance evaluations, including CPARS, by maintaining objective performance evidence and addressing concerns before they affect formal ratings.
- Contribute to recompete readiness, organic growth, proposal development, technical presentations, solution reviews, and new-business activities.