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DMI, LLC is seeking a Cloud DEV SecOps III to join us
Duties and Responsibilities:
- The Cloud DEV SecOps III integrates development, security, and operations disciplines to deliver secure, automated, and continuously improving software and...
DMI, LLC is seeking a Senior Cloud Infrastructure Architect to join us
Duties and Responsibilities:
- The Senior Cloud Infrastructure Architect designs, engineers, and implements cloud and hybrid infrastructure solutions for TSA, encompassing compute, storage, networking, identity management, and platform services...
DMI, LLC is seeking a Cloud Architect to join us
Duties and Responsibilities:
- The Cloud Architect is a senior SME-level practitioner responsible for defining and driving TSA’s cloud architecture strategy across AWS, Azure, and hybrid multi-cloud environments, ensuring that cloud solutions are scalable,...
DMI, LLC is seeking a Senior Software Developer for Systems Software to join us
Duties and Responsibilities:
- The Senior Software Developer for Systems Software designs, develops, and delivers enterprise-grade software solutions supporting TSA’s mission-critical applications and IT infrastructure, including...
DMI, LLC is seeking an Associate Installation Technician to join us.
Duties and Responsibilities:
- Interfaces directly with...
DMI, LLC is seeking a Tier I Agent to join our team.
Duties and Responsibilities:
- Provide Tier I technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions, or may provide expertise to solve first-tier technical...
DMI, LLC is seeking a VM Engineer to join us.
Duties and Responsibilities:
- Infrastructure Modernization & Migration: Leading large-scale migrations from legacy environments (ESXi 7.x) to VMware vSphere 9 across multiple geographic sites using VMware HCX for...
DMI, LLC is seeking a Network Manager serves as the primary technical authority responsible for the architecture, performance, reliability, and security posture of all network infrastructure components for our state level client. This role ensures all engineering, maintenance, design, and optimization activities align with State objectives and comply with operational, security, and technical standards.
Duties and...
DMI (Digital Management, LLC.) is looking for a Bilingual Tier I Help Desk Technician. We are looking for a highly organized and efficient person to provide end user support for our managed services operations in Canada. An ideal candidate will be bilingual in English and French Canadian to accommodate our customer base. The Tier I Technician will answer phone calls, provide support using chat functionality, and resolve tickets and orders. When necessary, the Tier I Technician will cross-train and participate in other responsibilities of the Contact Center team.
DMI is seeking a talented ServiceNow Professional to play a key role in modernizing enterprise IT service management within a dynamic federal environment. Based in the heart of Washington, DC—where technology, policy, and mission intersect—this position offers the opportunity to directly impact how critical government services are delivered at scale.
DMI (Digital Management, LLC.) is seeking a Third Shift - Tier I Help Desk Technician to join our Managed Mobility Services (MMS) Contact Center in Sharonville, OH. This role is part of our Live Services team, providing frontline technical and customer support for enterprise and government clients using mobile devices and mobility solutions.
In this position, you will interact directly with end users in a high-volume contact center environment, assisting with troubleshooting, device activation, service requests, and general support for mobile devices including iPhones,...
DMI is currently seeking to hire a Salesforce Administrator to support a Federal Government customer in the DC metro area.The Salesforce Administrator is responsible for the configuration, support, maintenance, and enhancement of the organization’s Salesforce environment. This role partners closely with business stakeholders, technical teams, and leadership to ensure the Salesforce platform supports organizational goals and delivers a seamless user experience.
DMI, LLC is seeking a Program Manager to join us. The Program Manager provides executive-level oversight and governance for all FA1 services. This role is responsible for ensuring contractual compliance, performance excellence, customer satisfaction, and administrative alignment.
Duties and Responsibilities:
- Serve as the primary contractual interface between the Contractor...
DMI is seeking a ServiceNow Developer to build, configure, and maintain the platform improvements defined by our ServiceNow Architect. This role sits at the center of DMI’s managed mobility and helpdesk operations — the work you do directly affects the speed and quality of service delivered to our customers.
Our environment includes a CSM-based helpdesk integrated with Genesys Cloud for phone, chat, and email interactions; an extensive service catalog covering mobility transactions with multi-step catalog task workflows that vary...
DMI is seeking an experienced ServiceNow Architect to drive maturity and strategic improvement of our ServiceNow environment, which powers managed mobility and helpdesk services for our external customers. This is a hands-on advisory role — you will assess the current state, identify gaps, and guide the team through a structured improvement roadmap.
Our environment includes a CSM-based helpdesk integrated with an external cloud contact center, an extensive service catalog supporting mobility transactions across diverse customer types, and a growing set of...
DMI is seeking a Senior Specialist – Marketing Operations to support global marketing execution, operations, and performance tracking across digital marketing, demand generation, and enterprise campaigns.
This role is critical to ensuring seamless execution of marketing programs, operational efficiency, and data-driven decision-making and reporting support. The ideal candidate will bring a blend of marketing operations, analytics, project management, and cross-functional coordination skills, with the ability to thrive in a fast-paced, global team environment.
DMI is looking for a Service Desk Quality Analyst to support a federal customer in the DC Metro area.
Duties and Responsibilities:
- Manage a Quality Assurance Program to ensure the Service Desk is delivering quality support.
- Ability to review tickets, recorded calls, and coach.
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DMI, LLC is seeking an exceptional Vice President of Managed Services to lead and scale our national managed services organization across commercial enterprises and federal government agencies. This executive will drive strategy, operational excellence, and service innovation across mobility, wireless solutions, and mobile-enabled contact center environments.
This role is designed for a transformational leader who thrives in complex environments where technology, operations, and customer experience intersect. The ideal candidate...
DMI, LLC is seeking a AV Technician to join us.
Duties and Responsibilities:
- Operate and monitor the audio and video systems in the MGA and DLS facilities, including the chambers, committee rooms, conference rooms, and public areas.
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DMI, LLC is seeking a highly skilled and experienced Oracle DBA to join our team. The ideal candidate will have 5–10 years of experience administering enterprise database platforms including Oracle Database, and at least one open-source database technology such as PostgreSQL or MySQL.