DMI

Job Listings

Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 3 of 7

Posted Date 7 days ago(4/16/2024 3:32 PM)
DMI, LLC is seeking a Computer Security Systems Specialist III   Duties and Responsibilities: - Design, develop, engineer, and implement solutions to MLS requirements. Perform complex risk analyses which also include risk assessment.  - Establish and satisfy information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands.  - Support customers at the highest levels in the development and implementation of doctrine and policies.  - Apply know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. - Perform analysis, design, and development of security features for system architectures. - May support the 7x24x365 Cyber monitoring center.  Government site support.
Job ID
2024-26582
Location
US-VA-Ashburn
Country
United States
Posted Date 7 days ago(4/16/2024 3:32 PM)
DMI, LLC is seeking a Computer Security Systems Specialist I   Duties and Responsibilities: - Analyze and defines security requirements for Multilevel Security (MLS) issues.  Design, develop, engineer, and implement solutions to MLS requirements.  - Gather and organize technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the MLS arena. - Perform risk analyses which also includes risk assessment. - May support the 7x24x365 Cyber monitoring center
Job ID
2024-26581
Location
US-VA-Ashburn
Country
United States
Posted Date 7 days ago(4/16/2024 3:33 PM)
DMI, LLC is seeking a Systems Engineer III   Duties and Responsibilities: - Supervise, coordinate and/or perform additions and changes to network hardware and operating systems, and attached devices; including investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.  - Provide direct support in the day-to-day operations on network hardware and operating systems including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems.  - Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level working with communication protocols.  - Participate in planning design, technical review and implementation for new network infrastructure hardware and network operating systems for voice and data communication networks. - Maintain network infrastructure standards including network communication protocols such as TCP/IP.  - Provide technical consultation, training and support to IT staff as designated by the government.  - Diagnose and resolve complex communication problems.
Job ID
2024-26580
Location
US-Remote
Country
United States
Posted Date 7 days ago(4/16/2024 3:32 PM)
DMI, LLC is seeking a Systems Engineer II   Duties and Responsibilities: - Coordinate and/or perform additions and changes to network hardware and operating systems, and attached devices; includes investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.  - Provide direct support in the day-to-day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems.  - Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level working with communication protocols.  - Maintain network infrastructure standards including network communication protocols such as TCP/IP.  Provide technical consultation, training and support to IT staff as designated by the government.
Job ID
2024-26579
Location
US-Remote
Country
United States
Posted Date 7 days ago(4/16/2024 3:32 PM)
DMI, LLC is seeking a Systems Engineer I   Duties and Responsibilities: - Perform additions and changes to network hardware and operating systems, and attached devices; include investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.  - Provide direct support in the day-to-day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems using knowledge of hardware and software installation and maintenance in a PC/LAN_WAN environment.  - Maintain network infrastructure standards including network communication protocols such as TCP Transport Control Protocol/Internet Protocol (TCP/IP). - May support the 7x24x365 Infrastructure monitoring center
Job ID
2024-26578
Location
US-VA-Ashburn
Country
United States
Posted Date 7 days ago(4/16/2024 12:09 PM)
DMI, LLC is seeking a Systems Administrator III   Duties and Responsibilities: - Supervise and manage the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based.  - Plan and monitor the optimizing of system operation and resource utilization, and perform systems capacity analysis and planning.  - Plan and monitor assistance to users in accessing and using business systems. - Commensurate experience and education.
Job ID
2024-26577
Location
US-Remote
Country
United States
Posted Date 7 days ago(4/16/2024 2:44 PM)
DMI, LLC is seeking a Systems Administrator II   Duties and Responsibilities: - Perform the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based.  - Perform the optimizing of system operation and resource utilization, and perform system capacity analysis and planning.  - Provide assistance to users in accessing and using business systems.  - Commensurate experience and education.
Job ID
2024-26576
Location
US-Remote
Country
United States
Posted Date 6 days ago(4/17/2024 9:39 AM)
DMI, LLC is seeking a Angular Front-End Developer   Duties and Responsibilities: - Designs, codes, and tests software modifications to address enhancement requests - Coordinates and participates in system, integration, performance, and acceptance testing - Maintains shared responsibility for updating configuration documentation and related configuration management tools to track application changes - Interacts with clients and users as required during daily activities - Work as part of a team throughout the software development life cycle - Collaborate with designers and analysts to implement enhancements or new applications - Develop code to meet user story acceptance criteria - Creates test transactions and runs unit tests - Debug, test, and fix errors - Conduct design and code reviews to ensure compliance with standards - Maintain records to document program development and revisions - Provide evening and weekend support for outages and deployments
Job ID
2024-26575
Location
US-Remote
Country
United States
Posted Date 4 days ago(4/18/2024 11:15 PM)
DMI, LLC is seeking a SAFe Release Train ENGINEER   Duties and Responsibilities:   - Facilitate ART planning events, including Program Increment (PI) Planning, where multiple Agile teams come together to plan and synchronize their work. - Collaborate with Product Management, Product Owners, and stakeholders to prioritize features and establish PI objectives. - Ensure alignment of ART objectives with overall business strategy and customer needs. - Act as a servant leader and coach for Agile teams, Scrum Masters, and Product Owners, fostering a culture of collaboration, continuous improvement, and innovation. - Facilitate ART ceremonies, including Scrum of Scrums, Inspect and Adapt (I&A) workshops, and System Demos, to promote transparency, feedback, and problem-solving. - Resolve impediments and dependencies that hinder the progress of the ART, working collaboratively with teams and stakeholders to address issues effectively. - Drive continuous improvement initiatives within the ART, leveraging metrics, feedback, and retrospectives to identify opportunities for enhancement. - Coach teams on Agile and SAFe principles, practices, and tools, promoting a learning mindset and fostering a high-performance culture. - Implement and iterate on Agile engineering practices, DevOps principles, and Lean-Agile methodologies to optimize delivery efficiency and quality. - Communicate ART progress, dependencies, risks, and impediments to stakeholders at all levels, ensuring transparency and alignment with organizational goals. - Collaborate with Release Management, Program Management, and other stakeholders to manage cross-ART dependencies and ensure successful delivery of integrated solutions. - Act as a bridge between business stakeholders, technical teams, and external partners, facilitating effective communication and alignment of priorities. - Drive the adoption of SAFe practices, principles, and frameworks across the organization, serving as a champion for Agile transformation. - Partner with Agile Coaches, Lean-Agile Leaders, and other RTEs to establish Agile Centers of Excellence (CoEs) and communities of practice, sharing knowledge and best practices. - Lead by example, embodying Agile values and principles, and inspiring teams to embrace change, experimentation, and continuous improvement.
Job ID
2024-26574
Location
US-VA-McLean
Country
United States
Posted Date 1 week ago(4/15/2024 2:41 PM)
DMI, LLC is seeking a Java Developer to join us.    Duties and Responsibilities: - Coding, optimizing and supporting APIs & Java/web applications - Performing unit, integration, and system testing - Designing, implementing, and integrating RESTful web APIs - Troubleshooting, support and enhancement of developed applications - Collaborating with fellow team members to help solve technical challenges they’re facing - Taking ownership of individual components within an application - Complete in-depth peer code reviews following industry best practices to ensure that all code bases remain clean, maintainable, and efficient
Job ID
2024-26573
Location
US-Remote
Country
United States
Posted Date 1 week ago(4/15/2024 2:46 PM)
DMI, LLC is seeking a Requirements Analyst   Duties and Responsibilities: - You will work across business and technical teams to help identify, track, and manage business, functional, and technical requirements throughout the full lifecycle of the solution - Create and maintain a Requirements Traceability Matrix (RTM) and provide support for funtional, integration and end-user testing against the requirements - Mapping and decomposing end-user requirements to hardware and software system features review client policies and processes to extract requirements for solution design - Perform technical analysis, requirements management, lifecycle support and risk management for component systems. - Developing component and system-level functional and performance requirements by analyzing and decomposing user requirements, organizational procedures, and system problems. - Developing product support strategies for the lifecycle of cyber systems. - Providing Risk Management and Cybersecurity support to ensure consistent and sufficient security across components
Job ID
2024-26572
Location
US-Remote
Country
United States
Posted Date 1 week ago(4/15/2024 2:24 PM)
DMI (Digital Management, LLC.) is looking for a Firewall Engineer with project lead experience and hands-on engineering experience. The Firewall Engineer will be responsible for the  engineering, implementation, and support of security solutions for the State of Maryland DoIT Security Operations Center (SOC) with a special focus on enterprise firewall systems. This role will be responsible for performing the following tasks:   Duties and Responsibilities:   - Gap assessment and analysis of security solutions and recommendation of improvement initiatives. - Implementation of scalable, redundant, and reliable firewall solutions. - Security hardening firewall configurations. - Configuration management and control of architectural/design/functional configuration changes to firewalls. - Firewall brake-fix troubleshooting, root cause analysis, and support. - Firewall patch/upgrade monitoring, reviews, maintenance scheduling and deployment. - Management of firewall operational and security audits logs. - Definition, development, and configuration of firewall security and operational alerts, dashboards, and reporting. - Monitoring firewall operational and security alerts and dashboards. - Defining, implementing, and monitoring process/procedures for maintaining the lifecycle firewall policies and rules. - Configuration, maintenance, and support of additional firewall services such as URL filtering, Malware Sandboxing Analysis, Threat Intelligence Feeds, Threat Prevention, User ID etc. - Provide firewall log correlation support for emerging and retroactive security incident investigations. - Support the integration with other security tools such IDS/IPS, SIEM, NACs, VPN etc. - Define requirements and develop roles-based Standard Operating Procedure (SOPs) documents.
Job ID
2024-26567
Location
US-MD-Crownsville
Country
United States
Posted Date 1 week ago(4/15/2024 5:08 PM)
DMI, LLC is seeking a Functional/Business Analyst   Duties and Responsibilities:   - Documents meeting notes, decisions, and functional design details for information systems. - Drafts agile user stories, system documentation, system training content, design artifacts, etc. - Develops, documents, and executes detailed test cases, test scenarios. - Validates and documents test results conform to design. - Updates defects, test cases, and user stories in tracking system. - Creates and manages production support incidents from inception through closing. - Supports and works directly with system users during user testing, training, and system rollout, including in business offices. - Communicates functional design, test results, and feedback with both development and business/user teams. - Provides support for end users during rollout of systems - Interact with  functional leads to get more clarification on the requirements and scenarios and technical teams.
Job ID
2024-26563
Location
US-Remote
Country
United States
Posted Date 2 weeks ago(4/12/2024 8:44 AM)
DMI, LLC is seeking a Customer Service Quality Assurance Analyst.   Our Managed Services business needs a Customer Service Quality Assurance Analyst to join our staff. This role ensures that all customer interactions meet company and customer standards. This means that they review calls, chats, and tickets to discover issues and use the quality assurance compliance program to address gaps in agents' skillset and coach them to improve.  Call center Quality Assurance Analysts also compile issues and recommendations to leadership monthly for where strengths and opportunities may fall.  Within their feedback, the QA team will support recommended upskilling training related to customer service and technical skills. The Quality Assurance Analyst will also prepare and/or update existing guidelines to ensure customer interactions are at their desired quality level. This analyst needs strong communication skills, is comfortable delivering and receiving feedback, and works with agents to meet monthly metric scores. This individual will need to be able to have state and local clearance.    Roles and Responsibilities:     - Understand the role and technical skills required of agents. - Monitor and evaluate calls, chats, and tickets to identify deviations from organizational policies and standards.  - Synthesize and analyze interaction data to report on ticketing, QA scores, average handle time, timing, and other key metrics.  - Audit and review quality assurance processes and tasks, looking for continuous improvement.  - Document opportunities and provide feedback and coaching to improve contact center quality.  - Foster an environment of continual process and operational improvement for the Contact Center.  - Administration of the quality assurance module within the virtual contact center software.  - Bi-Weekly coaching sessions and calibrations with agents.  - Real-time live coaching and shadowing sessions with agents.  - Build a strong relationship with key stakeholders in the Contact Center.  - Assist with onboarding and nesting program for agents.  - Assist in the creation of soft skills, customer service, and ticket management training courses as needed.  - Meet monthly goals and objectives that will be set by the department head monthly as needed for business needs. 
Job ID
2024-26561
Location
US-OH-Cincinnati
Country
United States
Posted Date 2 weeks ago(4/10/2024 11:18 AM)
DMI, LLC is seeking an End User Support Specialist.    The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and management of desktop computers, laptops, tablets, mobile devices, printers, and related hardware and software which is specific to each agency’s needs.   This position is responsible for supporting all Windows based operating systems including current as well as legacy versions. This position is responsible for supporting standard productivity software as determined by DoIT and the agencies DoIT supports including but not limited to Microsoft Office, G Suite, and Adobe. While Google Chrome is the State’s preferred web browser, familiarity with other browsers is expected. This position is also expected to support video conference tools such as Zoom, WebEx, Cisco Jabber, GoToMeeting, and Google Meet.   While this position typically supports a single location or agency, circumstances may dictate the need to support other locations or agencies. When assigned work at other locations the use of a State or personal vehicle, may be necessary. Standard mileage allowance will be paid for use of a privately owned vehicle if a state vehicle is not available.   Duties and Responsibilities: 30%IT Hardware & Software Support Installation and maintenance of hardware such as printers, scanners, or other devices. Maintenance of critical software for user support (Anti-Virus, Encryption software, etc.)  Installation of applications software and customization as required. Troubleshoot and resolve issues with desktop/laptop/tablet/mobile device hardware, software, network connectivity, and other factors effecting systems operations and performance. Ensure desktop computers interconnect with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. Install, test, and support new and existing software.  Install upgrades/service packs as needed. Keep up to date on new and emerging technologies. Assist customers with video conference setup, testing and evaluation. Install and set up office computer equipment, printers, and other IT related equipment for new and existing employees.  For teleworkers configure laptops and ensure the timely delivery by mail of equipment.   20%Customer Service Customer service is a critical function of this role and as such we have established SLO/SLAs to align with reasonable customer expectations. This position should work assigned tickets so as to meet established SLO/SLA's and meet/exceed customer expectations. Ticket management includes entering appropriate notations in the ticket relative to issues identified and actions taken. Document all work in ServiceNow per the DoIT Ticket Handling Etiquette guidelines and apprise customer of progress made towards ticket resolution. Always demonstrate courteous and professional behavior and provide excellent customer service at all times.   20%Queue & Workload Management Document all work in ServiceNow related to the installation, deployment, and maintenance of hardware and software for end users. Create user accounts and management of account privileges. Use the ServiceNow system to create and update tickets for every user interaction before starting on any project. Work on assigned tickets to meet any established SLO/SLAs   15% IT Collaboration Collaborate and consult with End User Support team members on solving technical issues, research and investigate solutions and workarounds by partnering with DoIT technical teams and peers. Share knowledge and technical solutions with the Service Desk and EUS teams and help promote knowledge sharing. Document and troubleshoot reported issues as appropriate in ServiceNow and collaborate with other DoIT IT support teams as needed towards issue resolution.   5% Technical Projects Work on technical projects as assigned. Maintains appropriate level of documentation for project related work. Reports project related issues, milestones, and completion of deliverables to End User Support leads/managers and peers.   5%IT Asset & Inventory Support Assist in the completion and capture of physical inventory for DoIT supported sites and support the process for capturing moves, adds, and changes so as to reconcile with the asset database and ensure inventory is maintained accurately in accordance with DoIT asset policies.   5%Other Duties as Assigned Perform other job-related duties as required by business needs. Accordance with DoIT asset policies.
Job ID
2024-26555
Location
US-MD-Annapolis
Country
United States
Posted Date 2 weeks ago(4/10/2024 1:31 PM)
DMI is seeking an experienced Business Analyst that will support all technical aspects of a platform implementation and operations and maintenance project.    Duties and Responsibilities: - Participate in all aspects of business analysis.  - Quickly understand the business issues and data challenges of enterprise systems.  - Review and edit business requirements, specifications, processes, and recommendations related to proposed solutions.  - Take initiative to suggest new standards, implement new strategies, and undertake special projects.  - Prepare project documentation including meeting minutes, business process documents, quick reference sheets, and other process workflow diagrams as required.  - Investigate and resolve operational problems in conjunction with other engineering and technical personnel.  - Solve challenging business and technical analytical problems, detail oriented.  - Develop efficient and effective quantitative methods and guidelines to continuously improve quality processes and practices across multiple projects. 
Job ID
2024-26554
Location
US-OR-Salem
Country
United States
Posted Date 2 weeks ago(4/9/2024 9:11 AM)
Digital Management, LLC (DMI), is seeking to hire a Sr. Accounting Specialist to support corporate headquarters in McLean, VA.                 This position reports to the Accounting Manager with primary responsibility of assisting in the monthly financial statement close and associated reporting. The Sr. Accounting Specialist will play an integral role in the accounting function within our Accounting department.    Duties and Responsibilities: - Assist with the month-end-close process accurately and timely in conjunction with corporate deadlines - Prepare monthly journal entries and schedules such as prepaids, accruals, etc. - Prepare general ledger account reconciliations - Assist accounting manager/assistant controller in monthly analysis and reporting of consolidated financial statements - Assist in reviewing client contracts to ensure revenue is recognized in accordance with US GAAP. Ideal candidate possesses strong understanding of fixed price and T&M revenue recognition - Assist tax and compliance team in special projects as assigned - Provide support to department managers and other finance personnel in the preparation, understanding and use of financial information - Coordinate and review operations of foreign reporting units - Ability to support various audits and discussions - Handle other duties and special projects as assigned
Job ID
2024-26541
Location
US-VA-McLean
Country
United States
Posted Date 3 weeks ago(4/5/2024 11:02 AM)
DMI is looking for a ServiceNow Architecture.     All work activities will be performed remotely unless the government requires the contractor to perform work onsite in the HQ Region.      SELECTED RESPONSIBILITIES - Perform development, configuration activities and administration of the ServiceNow environment - Implement, monitor and manage integrations between third-party applications and ServiceNow - Define technical solutions for architecture and design that are aligned with ServiceNow ITAM implementation best practices - Maintain expert knowledge of the ServiceNow ITAM, ITOM & CMDB Products, particularly as it relates to hardware and software asset management - Contribute to the continual improvement of delivery of processes and maturity of the ITAM practice - Develop applications on the platform leveraging core ITSM tables, scripts, rules, workflows, data imports and transformations, etc. - Analyze and translate business information and technical requirements into an architectural blueprint to achieve complex business objectives - Demonstrate solid insights in designing ServiceNow solutions - Ensure instance health by working with technical teams to reduce technical debt and align to ServiceNow leading practices - Demonstrate experience working with workflows in key areas of the ServiceNow platform - Understanding and experience with driving process optimization using automation - Ability to produce a functional design document to match needed customer requirements - Create and maintain design specifications, architectural diagram, process diagrams to support and communicate changes to the ServiceNow platform - Responsible for defining technical evaluation criteria for product and technology approaches to ensure all architectural solutions result in coherent system design - Provide expert knowledge to ServiceNow application architecture to business and technology teams and facilitate the collaborative development of the technology strategy, technology standards, roadmaps and practices. - Development and support activities surrounding the ServiceNow platform.    QUALIFICATIONS - BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience - Five to seven years of experience in service delivery and a strong understanding of ServiceNow development best practices - Skill in all areas of ServiceNow development and configuration including, but not limited to core ITSM tables, scripting, business rules, client scripts, data imports, custom apps, and development methods: - - Experience with ServiceNow integration with 3rd party software and applications - Experience with custom application development, developing and implementing API's and knowledge of SDLC and Agile delivery - Proven experience in facilitating requirement gathering workshops, design and development activities to deliver and deploy a satisfactory end-user experience - Excellent oral/written communication skills and a proven ability to present complex, technical information to both technical and non-technical audiences and be able to document requirements and solution modifications - Experience with domain separation and system/process automation (orchestration) - Experience developing in JavaScript frameworks - High level of interpersonal skills in order to collaboratively work with both technical and non-technical personnel at various levels in the organization - ServiceNow System Administrator, Implementation Specialist or Platform Architect certification. - Experience with Configuration Management Databases and associated improvement initiatives. - HAM Pro experience and / or knowledge  
Job ID
2024-26537
Location
US-Remote
Country
United States
Posted Date 2 weeks ago(4/7/2024 10:32 PM)
DMI, LLC is seeking a GIS Business Analyst, Scrum Master to join us.    Duties and Responsibilities:   - Collecting and analyzing requirements: Work closely with stakeholders to understand business needs and translate them into technical specifications. - Modeling business processes: Create process models that incorporate spatial data and technology. - Spatial analysis: Use GIS tools to analyze patterns, relationships, and trends. - Infographics and visualizations: Create maps, charts, and other visual representations to communicate insights effectively. - Scrum Master: Assist their team using agile methodology values, principles, and practices to plan, manage, and deliver requirements as well as scheduling and facilitating Agile Scrum Ceremonies such as Product Backlog Grooming, Sprint Planning, Daily Scrums, Sprint Reviews, and Sprint Retrospectives.
Job ID
2024-26531
Location
US-Remote
Country
United States
Posted Date 3 weeks ago(4/5/2024 9:07 AM)
DMI, LLC is seeking an onsite Service Desk Supervisor to oversee our Managed Mobility Services team.   Duties and Responsibilities: - Be a positive role model and create a friendly work environment. - Show up on time with a great attitude and maintain good performance. - Keep open communication with management and team members. - Handle incoming calls, chats, and work on tickets during busy times. - Help other teams when they have too much work. - Deal with more complex or urgent issues that require escalation. - Keep an eye on how well the team is doing and make sure they meet targets. - Work closely with the Quality Assurance team to improve our support program. - Attend meetings to ensure we are all on the same page. - Guide the team on how to improve their skills and provide better support. - Check that the tickets are handled correctly and meet our standards. - Work with the Learning and Development team to provide training opportunities. - Make sure everyone completes their training and certifications on time. - Help team members learn from difficult situations and handle customer complaints. - Work with the Knowledge Management to keep our documents up to date. - Request any changes or close gaps in our knowledge base. - Make sure our training materials are accurate and easy to understand. - Have regular meetings with each team member to discuss their progress. - Keep records of the employee meetings in Culture Amp. - Communicate regularly with employees on areas of opportunity and feedback from clients and management.
Job ID
2024-26527
Location
US-OH-Cincinnati
Country
United States

Connect With Us!

Not ready to apply? Connect with us for general consideration.