DMI, LLC is seeking a Computer Security Systems Specialist III   Duties and Responsibilities: - Design, develop, engineer, and implement solutions to MLS requirements. Perform complex risk analyses which also include risk assessment.  - Establish and satisfy information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands.  - Support customers at the highest levels in the development and implementation of doctrine and policies.  - Apply know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. - Perform analysis, design, and development of security features for system architectures.

DMI, LLC is seeking a Systems Administrator III   Duties and Responsibilities: - Supervise and manage the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based.  - Plan and monitor the optimizing of system operation and resource utilization, and perform systems capacity analysis and planning.  - Plan and monitor assistance to users in accessing and using business systems. - Commensurate experience and education.

DMI, LLC is seeking a Systems Administrator II   Duties and Responsibilities: - Perform the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based.  - Perform the optimizing of system operation and resource utilization, and perform system capacity analysis and planning.  - Provide assistance to users in accessing and using business systems.  - Commensurate experience and education.

DMI, LLC is seeking a Angular Front-End Developer   Duties and Responsibilities: - Designs, codes, and tests software modifications to address enhancement requests - Coordinates and participates in system, integration, performance, and acceptance testing - Maintains shared responsibility for updating configuration documentation and related configuration management tools to track application changes - Interacts with clients and users as required during daily activities - Work as part of a team throughout the software development life cycle - Collaborate with designers and analysts to implement enhancements or new applications - Develop code to meet user story acceptance criteria - Creates test transactions and runs unit tests - Debug, test, and fix errors - Conduct design and code reviews to ensure compliance with standards - Maintain records to document program development and revisions - Provide evening and weekend support for outages and deployments

DMI, LLC is seeking a SAFe Release Train ENGINEER   Duties and Responsibilities:   - Facilitate ART planning events, including Program Increment (PI) Planning, where multiple Agile teams come together to plan and synchronize their work. - Collaborate with Product Management, Product Owners, and stakeholders to prioritize features and establish PI objectives. - Ensure alignment of ART objectives with overall business strategy and customer needs. - Act as a servant leader and coach for Agile teams, Scrum Masters, and Product Owners, fostering a culture of collaboration, continuous improvement, and innovation. - Facilitate ART ceremonies, including Scrum of Scrums, Inspect and Adapt (I&A) workshops, and System Demos, to promote transparency, feedback, and problem-solving. - Resolve impediments and dependencies that hinder the progress of the ART, working collaboratively with teams and stakeholders to address issues effectively. - Drive continuous improvement initiatives within the ART, leveraging metrics, feedback, and retrospectives to identify opportunities for enhancement. - Coach teams on Agile and SAFe principles, practices, and tools, promoting a learning mindset and fostering a high-performance culture. - Implement and iterate on Agile engineering practices, DevOps principles, and Lean-Agile methodologies to optimize delivery efficiency and quality. - Communicate ART progress, dependencies, risks, and impediments to stakeholders at all levels, ensuring transparency and alignment with organizational goals. - Collaborate with Release Management, Program Management, and other stakeholders to manage cross-ART dependencies and ensure successful delivery of integrated solutions. - Act as a bridge between business stakeholders, technical teams, and external partners, facilitating effective communication and alignment of priorities. - Drive the adoption of SAFe practices, principles, and frameworks across the organization, serving as a champion for Agile transformation. - Partner with Agile Coaches, Lean-Agile Leaders, and other RTEs to establish Agile Centers of Excellence (CoEs) and communities of practice, sharing knowledge and best practices. - Lead by example, embodying Agile values and principles, and inspiring teams to embrace change, experimentation, and continuous improvement.

DMI, LLC is seeking a Java Developer to join us.    Duties and Responsibilities: - Coding, optimizing and supporting APIs & Java/web applications - Performing unit, integration, and system testing - Designing, implementing, and integrating RESTful web APIs - Troubleshooting, support and enhancement of developed applications - Collaborating with fellow team members to help solve technical challenges they’re facing - Taking ownership of individual components within an application - Complete in-depth peer code reviews following industry best practices to ensure that all code bases remain clean, maintainable, and efficient

DMI (Digital Management, LLC.) is looking for a Firewall Engineer with project lead experience and hands-on engineering experience. The Firewall Engineer will be responsible for the  engineering, implementation, and support of security solutions for the State of Maryland DoIT Security Operations Center (SOC) with a special focus on enterprise firewall systems. This role will be responsible for performing the following tasks:   Duties and Responsibilities:   - Gap assessment and analysis of security solutions and recommendation of improvement initiatives. - Implementation of scalable, redundant, and reliable firewall solutions. - Security hardening firewall configurations. - Configuration management and control of architectural/design/functional configuration changes to firewalls. - Firewall brake-fix troubleshooting, root cause analysis, and support. - Firewall patch/upgrade monitoring, reviews, maintenance scheduling and deployment. - Management of firewall operational and security audits logs. - Definition, development, and configuration of firewall security and operational alerts, dashboards, and reporting. - Monitoring firewall operational and security alerts and dashboards. - Defining, implementing, and monitoring process/procedures for maintaining the lifecycle firewall policies and rules. - Configuration, maintenance, and support of additional firewall services such as URL filtering, Malware Sandboxing Analysis, Threat Intelligence Feeds, Threat Prevention, User ID etc. - Provide firewall log correlation support for emerging and retroactive security incident investigations. - Support the integration with other security tools such IDS/IPS, SIEM, NACs, VPN etc. - Define requirements and develop roles-based Standard Operating Procedure (SOPs) documents.

DMI, LLC is seeking a Functional/Business Analyst   Duties and Responsibilities:   - Documents meeting notes, decisions, and functional design details for information systems. - Drafts agile user stories, system documentation, system training content, design artifacts, etc. - Develops, documents, and executes detailed test cases, test scenarios. - Validates and documents test results conform to design. - Updates defects, test cases, and user stories in tracking system. - Creates and manages production support incidents from inception through closing. - Supports and works directly with system users during user testing, training, and system rollout, including in business offices. - Communicates functional design, test results, and feedback with both development and business/user teams. - Provides support for end users during rollout of systems - Interact with  functional leads to get more clarification on the requirements and scenarios and technical teams.

DMI, LLC is seeking a Customer Service Quality Assurance Analyst.   Our Managed Services business needs a Customer Service Quality Assurance Analyst to join our staff. This role ensures that all customer interactions meet company and customer standards. This means that they review calls, chats, and tickets to discover issues and use the quality assurance compliance program to address gaps in agents' skillset and coach them to improve.  Call center Quality Assurance Analysts also compile issues and recommendations to leadership monthly for where strengths and opportunities may fall.  Within their feedback, the QA team will support recommended upskilling training related to customer service and technical skills. The Quality Assurance Analyst will also prepare and/or update existing guidelines to ensure customer interactions are at their desired quality level. This analyst needs strong communication skills, is comfortable delivering and receiving feedback, and works with agents to meet monthly metric scores. This individual will need to be able to have state and local clearance.    Roles and Responsibilities:     - Understand the role and technical skills required of agents. - Monitor and evaluate calls, chats, and tickets to identify deviations from organizational policies and standards.  - Synthesize and analyze interaction data to report on ticketing, QA scores, average handle time, timing, and other key metrics.  - Audit and review quality assurance processes and tasks, looking for continuous improvement.  - Document opportunities and provide feedback and coaching to improve contact center quality.  - Foster an environment of continual process and operational improvement for the Contact Center.  - Administration of the quality assurance module within the virtual contact center software.  - Bi-Weekly coaching sessions and calibrations with agents.  - Real-time live coaching and shadowing sessions with agents.  - Build a strong relationship with key stakeholders in the Contact Center.  - Assist with onboarding and nesting program for agents.  - Assist in the creation of soft skills, customer service, and ticket management training courses as needed.  - Meet monthly goals and objectives that will be set by the department head monthly as needed for business needs. 

DMI is seeking an experienced Business Analyst that will support all technical aspects of a platform implementation and operations and maintenance project.    Duties and Responsibilities: - Participate in all aspects of business analysis.  - Quickly understand the business issues and data challenges of enterprise systems.  - Review and edit business requirements, specifications, processes, and recommendations related to proposed solutions.  - Take initiative to suggest new standards, implement new strategies, and undertake special projects.  - Prepare project documentation including meeting minutes, business process documents, quick reference sheets, and other process workflow diagrams as required.  - Investigate and resolve operational problems in conjunction with other engineering and technical personnel.  - Solve challenging business and technical analytical problems, detail oriented.  - Develop efficient and effective quantitative methods and guidelines to continuously improve quality processes and practices across multiple projects. 

Digital Management, LLC (DMI), is seeking to hire a Sr. Accounting Specialist to support corporate headquarters in McLean, VA.                 This position reports to the Accounting Manager with primary responsibility of assisting in the monthly financial statement close and associated reporting. The Sr. Accounting Specialist will play an integral role in the accounting function within our Accounting department.    Duties and Responsibilities: - Assist with the month-end-close process accurately and timely in conjunction with corporate deadlines - Prepare monthly journal entries and schedules such as prepaids, accruals, etc. - Prepare general ledger account reconciliations - Assist accounting manager/assistant controller in monthly analysis and reporting of consolidated financial statements - Assist in reviewing client contracts to ensure revenue is recognized in accordance with US GAAP. Ideal candidate possesses strong understanding of fixed price and T&M revenue recognition - Assist tax and compliance team in special projects as assigned - Provide support to department managers and other finance personnel in the preparation, understanding and use of financial information - Coordinate and review operations of foreign reporting units - Ability to support various audits and discussions - Handle other duties and special projects as assigned

DMI is looking for a ServiceNow Architecture.     All work activities will be performed remotely unless the government requires the contractor to perform work onsite in the HQ Region.      SELECTED RESPONSIBILITIES - Perform development, configuration activities and administration of the ServiceNow environment - Implement, monitor and manage integrations between third-party applications and ServiceNow - Define technical solutions for architecture and design that are aligned with ServiceNow ITAM implementation best practices - Maintain expert knowledge of the ServiceNow ITAM, ITOM & CMDB Products, particularly as it relates to hardware and software asset management - Contribute to the continual improvement of delivery of processes and maturity of the ITAM practice - Develop applications on the platform leveraging core ITSM tables, scripts, rules, workflows, data imports and transformations, etc. - Analyze and translate business information and technical requirements into an architectural blueprint to achieve complex business objectives - Demonstrate solid insights in designing ServiceNow solutions - Ensure instance health by working with technical teams to reduce technical debt and align to ServiceNow leading practices - Demonstrate experience working with workflows in key areas of the ServiceNow platform - Understanding and experience with driving process optimization using automation - Ability to produce a functional design document to match needed customer requirements - Create and maintain design specifications, architectural diagram, process diagrams to support and communicate changes to the ServiceNow platform - Responsible for defining technical evaluation criteria for product and technology approaches to ensure all architectural solutions result in coherent system design - Provide expert knowledge to ServiceNow application architecture to business and technology teams and facilitate the collaborative development of the technology strategy, technology standards, roadmaps and practices. - Development and support activities surrounding the ServiceNow platform.    QUALIFICATIONS - BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience - Five to seven years of experience in service delivery and a strong understanding of ServiceNow development best practices - Skill in all areas of ServiceNow development and configuration including, but not limited to core ITSM tables, scripting, business rules, client scripts, data imports, custom apps, and development methods: - - Experience with ServiceNow integration with 3rd party software and applications - Experience with custom application development, developing and implementing API's and knowledge of SDLC and Agile delivery - Proven experience in facilitating requirement gathering workshops, design and development activities to deliver and deploy a satisfactory end-user experience - Excellent oral/written communication skills and a proven ability to present complex, technical information to both technical and non-technical audiences and be able to document requirements and solution modifications - Experience with domain separation and system/process automation (orchestration) - Experience developing in JavaScript frameworks - High level of interpersonal skills in order to collaboratively work with both technical and non-technical personnel at various levels in the organization - ServiceNow System Administrator, Implementation Specialist or Platform Architect certification. - Experience with Configuration Management Databases and associated improvement initiatives. - HAM Pro experience and / or knowledge  

DMI, LLC is seeking a GIS Business Analyst, Scrum Master to join us.    Duties and Responsibilities:   - Collecting and analyzing requirements: Work closely with stakeholders to understand business needs and translate them into technical specifications. - Modeling business processes: Create process models that incorporate spatial data and technology. - Spatial analysis: Use GIS tools to analyze patterns, relationships, and trends. - Infographics and visualizations: Create maps, charts, and other visual representations to communicate insights effectively. - Scrum Master: Assist their team using agile methodology values, principles, and practices to plan, manage, and deliver requirements as well as scheduling and facilitating Agile Scrum Ceremonies such as Product Backlog Grooming, Sprint Planning, Daily Scrums, Sprint Reviews, and Sprint Retrospectives.

DMI, LLC is seeking an onsite Service Desk Supervisor to oversee our Managed Mobility Services team.   Duties and Responsibilities: - Be a positive role model and create a friendly work environment. - Show up on time with a great attitude and maintain good performance. - Keep open communication with management and team members. - Handle incoming calls, chats, and work on tickets during busy times. - Help other teams when they have too much work. - Deal with more complex or urgent issues that require escalation. - Keep an eye on how well the team is doing and make sure they meet targets. - Work closely with the Quality Assurance team to improve our support program. - Attend meetings to ensure we are all on the same page. - Guide the team on how to improve their skills and provide better support. - Check that the tickets are handled correctly and meet our standards. - Work with the Learning and Development team to provide training opportunities. - Make sure everyone completes their training and certifications on time. - Help team members learn from difficult situations and handle customer complaints. - Work with the Knowledge Management to keep our documents up to date. - Request any changes or close gaps in our knowledge base. - Make sure our training materials are accurate and easy to understand. - Have regular meetings with each team member to discuss their progress. - Keep records of the employee meetings in Culture Amp. - Communicate regularly with employees on areas of opportunity and feedback from clients and management.

DMI, LLC is seeking a Mid Level Data Warehouse Engineer to join us.    Duties and Responsibilities:   Responsible for making high-level design and architecture decisions related to data warehouses. They play a crucial role in shaping the strategic direction of the data warehouse, ensuring it aligns with business goals. Here are some key responsibilities for Senior Data Warehouse Developers: - Data Modeling: Will create and maintain data models, including conceptual, logical, and physical data models. These models help organize and structure data within the warehouse. - ETL Development: Will design, develop, and optimize ETL (Extract, Transform, Load) processes. These processes extract data from various sources, transform it, and load it into the data warehouse. - Database Design: Work on database design, including schema design, indexing, and optimization. This involves understanding business requirements and translating them into efficient database structures. - Reporting and Analytics: Build and maintain reporting solutions, including dashboards, reports, and analytics. They ensure data accuracy and availability for business users. - Performance Tuning: Optimize query performance, monitor system health, and troubleshoot performance issues. This includes tuning SQL queries, indexing strategies, and database configurations. - Security and Data Governance: Implement security measures to protect data within the warehouse. Additionally, they adhere to data governance practices and ensure compliance with data privacy regulations. - Collaboration: Collaborate with cross-functional teams, business analysts, and stakeholders to understand data requirements and deliver effective solutions.

DMI, LLC is seeking a ACCESSIBLITY LEAD/508 COMPLIANCE SME   Duties and Responsibilities: The Accessibility Lead is responsible for ensuring the overall accessibility of products and services provided in this contract. Collaborating with various delivery teams, the Accessibility Lead ensures that all deliverables meet or exceed accessibility requirements outlined in the contract. This role requires a deep understanding of accessibility standards and regulations, as well as the ability to establish and implement processes for analysis, testing, and remediation of electronic documents and web applications.   - Work with delivery teams to ensure compliance with accessibility requirements for all deliverables. - Establish processes for analysis, testing, and remediation of electronic documents and web applications to meet accessibility standards. - Prepare accurate Accessibility Conformance Reports (ACR) or Voluntary Accessibility Product Templates (VPAT) demonstrating accessibility levels of deliverables. - Collect feedback on accessibility issues and develop standard operating procedures for remediation or escalation. - Ensure the accessibility and inclusiveness of the customer experience for all customers, regardless of disability or assistive technology used. - Incorporate accessibility considerations throughout agile development and delivery processes.

DMI, LLC is seeking a DEPUTY PROGRAM MANAGER   Duties and Responsibilities: The Deputy Program Manager (DPM) serves as the Government’s secondary point-of-contact and provides direct support to the Program Manager (PM) in leading and guiding all contractor personnel assigned to the task order contract. The DPM plays a critical role in ensuring the quality and efficiency of the contract, encompassing both technical issues and business processes. This position involves assisting in task assignments, ongoing supervision of technical efforts, and overall performance management of the requirement. The DPM has the authority to authorize/commit the contractor’s organization and make decisions in response to Government issues, concerns, or problems. - Provide direct support to the PM in overall leadership and guidance for all contractor personnel. - Manage the quality and efficiency of the contract, addressing technical issues and business processes. - Assist in task assignments and ongoing supervision of technical efforts. - Oversee performance management of the requirement. - Serve as the secondary point-of-contact for the Government. - Be readily available to respond to Government questions, concerns, and comments. - Proactively identify and alert the Government to potential contractual or programmatic issues.

The Strategic Sourcing Project Manager will support our client's development of strategic sourcing vehicles to enhance IT acquisition processes.   Duties and Responsibilities: - Developing a strategic sourcing initiative plan to improve enterprise-wide acquisition processes through standardization and automation where possible - Designing and developing a robust program management framework aligned with OCIO and NPO strategy. - Establishing a centralized repository for opportunity analysis assessments, facilitating data collection from government stakeholders to maintain accuracy, and routinely reporting on opportunities as well as ongoing strategic sourcing initiatives. - Creating standard processes and tools for assessing strategic sourcing opportunities. - Performing market research, conducting cost/benefit and net present value analyses, and assessing risk to facilitate go/no-go decisions on enterprise-wide IT acquisition initiatives. - Supporting the government with project management expertise throughout all phases of the acquisition lifecycle to enable the award and management of enterprise-wide IT acquisition initiatives. - Provide project planning, decision support and project management services to enable efficient and effective business decision making, including change and communication management. - Conduct research and analysis, and provide documentation to support. - Participate in and facilitate meetings with subject matter experts to conduct requirements gathering, documentation, and analysis. - Provide PMO support, portfolio management support, market research support, outreach and customer-centric project communications to meet customer needs and expectations. - Provide day-to-day support to assist managers to include, but not limited to: project execution, program and portfolio planning, contractual and financial planning, market research, continuous process improvement, investment planning and return on investment analysis, and presentations. - Support user-friendly, tailored, multi-level communications for varied audiences (stakeholders, customers, executives, industry, etc.).

DMI (Digital Management, LLC.) is looking for a z/OS Sysplex Automation Operations Specialist to support our client in D.C.   The z/OS Sysplex Automation Operations Specialist is responsible for automating operator’s command procedures, automating startup and shutdown of z/OS and z/OS components, automating the startup and shutdown of subsystems and automating the recovery of components that failure.   Duties and Responsibilities: - Analyzing Operation’s command procedures and recommending automation solution under Tivoli System Automation (SA) for z/OS. - Planning, configuring, customizing, and implementing SA z/OS processor operations to monitor and control functions within the Data Center’s logical partitions. - Planning, configuring, customizing and implementing SA z/OS processor operations to monitor and control z/OS and z/OS subsystems. - Planning, configuring, and implementing XCF communication within SAplex. - Planning, configuring, and implementing system operations to monitor and control applications and subsystems such as NetView, SDSF, JES, RMF, TSO, CICS, DB2, TWS, and WebSphere, etc.  - Planning, configuring, and implementing the basic control program (BCP) interface to allow the sysplex wide activation or deactivation of the coupling facilities and to control sysplex members leaving the sysplex. - Planning, configuring, and implementing REXX execution environment in SA. - Planning, configuring, and implementing centralize monitoring and controlling of all systems in the sysplex. - Planning, configuring, customizing, implementing SA z/OS customization dialog to allow creation of SA Policy. - Planning, configuring, implementing, and activating SA Policy that automates startup and shutdown of the Data Center’s information systems. - Planning, configuring, implementing, and activating within SA Policy all Data Center applications. An application is a z/OS subsystem or job that runs on a system in the Data Center. - Planning, configuring, and implementing SA z/OS focal point system to Operation a single view of the status of application in the sysplex. - Planning, installing, and implementing, an automation facility such as IBM’s Tivoli System Automation for z/OS. - Automating an application dependent on the availability of resources or events. - Automating z/OS Sysplex IPLs. - Automating responses to messages. - Customizing NetView facilities to support automation. - Customizing z/OS Parmlib members to support message suppression. - Performing basic problem isolation and problem determination tasks. - Customizing System Automation facility to support operation requirements. - Customizing System Automation in a multi-image and Sysplex environment. - Customizing software components of data mirroring solutions which will provide - Continuous Operation and High Availability of the communication processes used to ensure data is moved from the local site to distant target locations.

DMI, LLC is seeking an DMI is looking for an ISSO I.   Duties and Responsibilities: Applies knowledge of sensitive system Cybersecurity requirements and Privacy Act requirements.  - Applies knowledge and experience with the implementation of the NIST Special Publication (SP) 800 family of publications, particularly those associated with NIST’s Risk Management Framework and the Federal Risk and Authorization Management Program (FedRAMP).  - Applies knowledge and experience with evaluating system, network, or infrastructure security controls against requirements such as FISMA, Federal Information Processing Standards (FIPS, and NIST guidelines) - Applies knowledge of DHS Information Security Policy Directives and Handbooks is preferred.  - Applies knowledge and experience with standard IA concepts, practices, and procedures. Working independently to solve problems quickly and completely.  - Applies specialized experience with two (2) of the four (4) following criteria is required: o Vulnerability scanning execution, assessment, and analysis  - Operating system and network knowledge (i.e., Local Area Networks [LAN] and Wide Area Networks [WAN])  - Information security and assurance principles (e.g., Defense-in-depth) and associated supporting technologies  - Application security, database security, and network security  - Possess ability to assess and weigh current and evolving security threats in an operational environment.  - Possess good oral and written communication skills.  - Team player who can collaborate with multiple stakeholders to arrive at the best solution