DMI, LLC is seeking a Site Reliablity Engineer, who will be responsible for monitoring, automating, and improving the reliability, performance, and availability of software systems.
Duties and Responsibilities:
- Run the production environment by monitoring availability and taking a holistic view of system health.
- Build software and systems to manage platform infrastructure and applications.
- Improve reliability, quality, and time-to-market of our suite of software solutions.
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
- Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
- Anticipate potential problems before they occur and come up with solutions.
- Conduct post-incident reviews.
- Document your work to turn findings into repeatable actions.
- Partner with development teams to improve services through rigorous testing and release procedures.
- Participate in system design consulting, platform management, and capacity planning.
- Create sustainable systems and services through automation and uplifts.
- Balance feature development speed and reliability with well-defined service-level objectives.
DMI is seeking a full-time Lead Data Engineer to support our manufacturing clients’ large scale digital transformation.
Duties and Responsibilities:
- Demonstrate skills in abstract development frameworks
- Demonstrate accountability to assigned work & timelines
- Demonstrated leadership skills.
- Demonstrated technical competency for the role.
- Demonstrated timely delivery on assigned tasks and effective communication on project status and escalation when needed.
DMI is currently seeking to hire a Salesforce Developer to support a Federal Government customer in the DC metro area. This salesfroce developer will provide support for an enterprise web-based system.
Duties and Responsibilities:
- Develop customized solutions within the Salesforce platform, with a primary focus on leveraging OmniStudio and Flex Pages.
- Utilize Apex (classes and triggers), Lightning Components, and Visualforce specifically tailored for OmniStudio and Flex Pages development.
- Design and develop Flex Pages, Lightning Web Components, and other relevant components within OmniStudio to enhance user experience and streamline business processes.
- Collaborate closely with stakeholders to gather requirements and translate them into technical solutions using Salesforce OOB, LWC, OmniStudio and Flex Pages capabilities.
- Implement and maintain advanced functionalities within OmniStudio, including the creation of dynamic layouts, data integration, and process automation.
- Develop and customize Velocity templates to generate personalized content and communications within the Salesforce platform.
- Conduct thorough testing and debugging of OmniStudio and Flex Pages solutions to ensure reliability and performance.
- Document technical designs, configurations, and customizations related to OmniStudio and Flex Pages development.
- Work collaboratively with Salesforce Administrators and other team members to ensure seamless integration of OmniStudio and Flex Pages solutions with existing Salesforce environments.
- Stay updated on the latest features and best practices related to OmniStudio and Flex Pages development within the Salesforce ecosystem.
- Provide training and support to end-users on the usage and maintenance of OmniStudio and Flex Pages solutions.
- Continuously optimize and improve OmniStudio and Flex Pages implementations to align with evolving business needs and objectives.
Digital Management, LLC (DMI) is seeking a full-time Information Technology (IT) Senior Project Manager supporting a platform implementation and operations and maintenance project to support a State Government client on a high visibility program in the Salem, OR area.
Duties and Responsibilities:
- Oversee the day-to-day responsibility of managing onsite IT projects; manage tasks, overall deliverables, and status tracking
- Work closely with the Client Success Director and serves as Primary POC for the customer and COTR for the project
- Provide timely and informed responses to operational and administrative inquiries that arise
- Provide weekly status reports and monthly performance reports as required in the contract.
- Provide suggestions for process improvements, risk management, resource, and budget planning for the entire program.
- Implement standardized processes and procedures, including DevOps, standard tools for project management and work items tracking, etc.
- Responsible for developing work plans for approval, reports, quality checks, risk management, and continuous improvements for their project
- Responsible for project plan and schedule, project financials, employee review, customer relationships, quality management, staffing and team building
- Identify opportunities to provide additional services to the customer
- Assist in developing management plans, procedures, and methodology
- Proactively solve problems to ensure milestones are met and projects are completed on time and within budget
- Consistently create predictability in a complex environment
- Conduct and evaluate post-mortems to improve future projects
- Manage project issues, revise plans as necessary, and communicate changes to project team members
DMI, LLC is seeking a Deputy Program Manager
Duties and Responsibilities:
- Develop, propose, and execute strategies aligned with our Federal clients business objectives.
- Collaborate with stakeholders to identify and prioritize IT initiatives that drive business value.
- Drive cultural and organizational transformation efforts to support IT strategy alignment.
- Oversee the execution of the IT services contract, ensuring adherence to requirements and quality standards.
- Manage vendor relationships and performance to ensure delivery excellence.
- Evaluate contract performance against key metrics and recommend improvements as necessary.
- Ensure the delivery of robust, reliable, scalable, and secure IT services that meet business needs.
- Implement methodologies to shift from reactive to proactive IT support, improving service levels and reducing downtime.
- Drive innovation in IT service delivery through the adoption of emerging technologies and best practices.
- Identify opportunities to streamline and optimize IT processes to enhance efficiency and effectiveness.
- Lead initiatives to automate repetitive tasks and improve workflow efficiencies.
- Champion a culture of continuous improvement within the IT organization.
- Lead change management efforts to support the adoption of new IT initiatives and technologies.
- Communicate changes effectively to stakeholders and facilitate training as needed.
- Mitigate risks associated with organizational change and ensure smooth transitions.
- Build and maintain strong relationships with internal and external stakeholders.
- Act as a liaison between IT and business units to ensure alignment of IT services with business needs.
- Solicit feedback from stakeholders to drive continuous improvement in IT service delivery.
Security Cloud Engineer
DMI is currently seeking a full time Security Cloud Engineer for a Federal IT infrastructure operations contract for a high visibility Federal Government customer on a fast-paced and rewarding contract in the DC metro area. Job will focus on the O&M of cloud enterprise services (Splunk, Imperva) around a logging and security toolset in hybrid on premise and cloud environment. Candidate will be leading a team of 3 engineers in O&M tasks.
The ideal candidate must have knowledge and experience in:
- Front-End and Back-End Splunk maintenance and sustainment solutions (configuration, deployment, maintenance, etc.)
- Front-End and Back-End Imperva maintenance and sustainment solutions (configuration, deployment, maintenance, etc.)
- Experience (hands on) in how integrating any security tool in the environment effects other parts of the infrastructure in Azure (Azure Event Hubs, Loganalytics, etc.), understand Azure Security tools, what’s available and how to leverage them
- Integration with SIEM with use of Splunk Cloud
- Strong expertise understanding system architecture and ability to create, modify, troubleshoot data queries through various data sources
- Knowledge of enterprise logging, including application, OS, and security technology logging
- Deep understanding of SIEM, log collection, parsing and onboarding new data sources
- Experience in working with and managing a team of engineers
- Experience with administrative tasks such as reporting, timecard management, and performance reviews
- Knowledge in Linux and Windows system administration
- Knowledge of US Government security regulations and methodologies, FISMA, FedRAMP, DoD STIG and NIST special publications
Responsibilities:
- Operations and Maintenance of automation with Splunk
- The ability to design Splunk reports and dashboards using complex data elements
- Design and customize complex search queries, and promote advanced searching and analytics
- Apply patches and upgrades to Splunk and Imperva
- Develop dashboards, data models, reports using complex data elements and optimize their performance. Develop alerts and timed reports
- License Management
- License Assignment
- License Usage
- Administer App Key value store
- Administer Forwarder Connections
- Review data ingestion and data quality
- Monitor HTTP Event Collection tokens
- Splunk training and/or certifications would be a major plus
- Ability to manage multiple assignments, changing priorities, and work with little oversight
- Use well established Enterprise standards, processes and procedures to ensure Engineering activities are delivered in a timely fashion with high quality of work product
- Manage a team of 3 engineers; assign tasks; handle reporting and other administrative duties
Desired Qualifications
- Bachelor’s degree (BA/BS) from four-year college or university; or equivalent training, education, and experience
- Minimum of Ten (10) years of experience within Systems Engineering
- Minimum of Five (5) years of experience with Splunk on a large enterprise level (to include installation, configuration, administration and troubleshooting)
- Minimum of Five (5) years of experience working with data analytics
- Ability to maintain deep technical knowledge within areas of expertise
- Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
- Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
- Familiarity with ITIL or another IT service management framework
Current Splunk Enterprise Certified Admin certification a plus
DMI, LLC is in search of a SAP Commerce Cloud UI Developer to aid our west coast based retail client in their transition to the latest version of SAP Commerce Cloud. This position is entirely remote and requires availability from 9 AM to 5:30 PM PST. Sponsorship is not available for this role presently.
This is a long-term contract with potential extensions for up to 24 months.
Responsibilities include:
- Proficiency in HTML, JS, Bootstrap, Ajax, jQuery, CSS & Less.
- Previous experience working with the SAP Commerce Cloud backend.
- Troubleshooting and problem-solving skills.
- Strong communication abilities.
- Availability to work within PST hours.
DMI, LLC is seeking a Senior Cyber Systems Administrator.
Duties and Responsibilities:
- Configuration management and control of maintenance architectural/design/functional changes to Splunk Enterprise, ES and SOAR.
- Provide knowledge and execution of platform hardening using standards such as STIGs or CIS Benchmarks.
- Coordinate with various system owner support groups to gather and analyze requirements, propose implementation and integrations solutions, and plan and coordinate/execute system deployment tasks/projects to successful closure.
- Gap assessment and analysis of security solutions and recommendation of improvement initiatives.
- Architecture and design with future growth in mind to ensure a balance between scalability, performance, stability, reliability, and agility.
- Implementation, administration, maintenance, troubleshooting, root cause analysis, and break-fix support of security tools.
- Defense in-depth gap analysis and improvement recommendations of the security architecture and posture of the SOC infrastructure and environment.
- Development and implementation of secure configurations standards of SOC tools.
- Configuration management and control of maintenance architectural/design/functional changes to Splunk ES and Phantom.
- Monitoring system updates and planning, reviewing, and executing patch/upgrade deployments.
- Analyze system operational requirements and define, design, develop, and maintain/improve health and performance monitoring dashboards, alerts, and reports etc.
- Operations monitoring of SOC tool to ensure proactive issue identification and resolution.
- Analyze business requirements, research and recommend what tools should be used to complete the Cybersecurity vision (i.e. PAM, Forensic, DevSecOps, Defense-in-Depth, Zero-Trust).
- Plan, define, and implement an effective and efficient data backup strategy.
- Plan, define, and implement an effective and efficient data archiving strategy.
- Defining, developing, implementing, and improving processes and procedures for to support and maintain SOC tools.
- Experience engineering and administration of enterprise EDR systems.
DMI, LLC is seeking a LeadSolutions Architect to join our Enterprise Bid and Proposal team as a member of Core Pursuit Teams.
These teams focus on bidding and preparing solutions for proposals for both federal and commercial opportunities. They are dedicated to helping us bring together the best of DMI and architecting best in class Enterprise Level Technical responses – ensuring the highest standards of Solutioning excellence, insight, competency and quality.
Duties and Responsibilities:
- Manages the solution process, performs solution governance and is accountable for end-to-end solutions and deal outcome as part of the core team.
- Leads the development of an early conception of the solution, creating overall Solution graphic(s) and a Solution on a Page to visualize the solution and validate it with the customer.
- Develops an overall delivery model and costing strategy to meet price-to-win target, mitigate solution capability gaps, and perform the solution risk assessment.
- Responsible for providing technical leadership and strategic guidance in the design and implementation of large-scale, complex IT system proposals for the
- Federal Government and Commercial markets. You should have strong technical skills, excellent communication skills, and the ability to build strong relationships with customers and partners.
- Strong relationships with Federal and Commercial Sales Teams, Bids & Proposals, SME’s and external Prospects. Accountable for creation of the technical proposal volume and takes part in gate and color reviews; takes on technical writing when necessary. This may include attending customer meetings, presenting solutions, and addressing any concerns or issues that arise during the solutioning process.
- Solution Design: Leads the development of a comprehensive and in-depth solution to achieve customer goals on the pursuit/opportunity. You and the team will be responsible for designing end-to-end solutions that meet the Federal government's complex and unique requirements. You should be able to develop comprehensive system architectures and integration plans that consider the entire IT infrastructure and application landscape of the organization and propose the DMI offerings fit for need.
- Proposal Development: Required to develop - Integration of Technical Architecture(s), Bill of Materials (BOM), Basis of Estimate(s) (BOE), including Skill Mix and level of effort (LOE), Integrated Master Schedule (IMS). Continual Service Improvement (CSI) plans and delivery models across capabilities, and coordinates procurement efforts.
- Compliance and Security: You will need to ensure that our solution proposals comply with all applicable regulations and standards, including security requirements. Additionally, you should be well-versed in Federal security policies and standards and be able to advise on the best approaches to meet these requirements.
- Industry Knowledge: You will require a deep knowledge of the Federal government IT industry, including current trends and emerging technologies.
DMI, LLC is seeking a Senior Linux and Windows Engineer. As a Senior Linux Engineer at DMI, your role is to provide and manage a wide range of activities, including the architecture, planning, implementation, design, capacity management, and operational support for the Linux Virtual and Physical infrastructure for an on-premises application support contract for a government customer.
Duties and Responsibilities:
- Primary responsibilities will include overseeing and executing system-based projects, writing scripts to automate manual processes, creating system documentation & diagrams. Provide system administration and configuration of specialized mission applications and software
- Daily tasks: Monitor, Maintain and troubleshoot issues with Linux and Windows based Operating System
- At least 50% advanced experience in Linux and 50% experience in Windows
- Experience in troubleshooting Apache, IIS, IP Tables, Linux and Windows Firewalls,
- Experience in troubleshooting Network related issues such as service reachability or connectivity
- Experience in certificates and GPO
- Participates in Change Board, and Technical Review meetings
- Implements Change Requests based off customer request
- Manage a clustered environment of an on-premise system
- Collaborate with Operations Systems Support, Network Infrastructure, Security Infrastructure, Project teams, IT, Operations, and Product teams. Activities include but are not limited to Change, Incident, Problem, and Risk Management.
- Own and drive the resolution of highly complex issues during regular business hours and off-hour escalations or maintenance activities
- Proactively monitoring system performance and capacity planning
- Managing, coordinating, and implementing software upgrades, patches, hotfixes on servers, workstations, and network hardware
- Creating and modifying scripts or applications to perform tasks
DMI is looking for a Storage Engineer to support a government customer on an existing-on premises application support contract.
Duties and Responsibilities:
- Supporting SAN, NAS & DAS hardware and software for storage, specifically Hitachi, Cisco and Brocade fabric architectures and tiered multi-protocol storage models.
- Supporting design and documentation of backup/restore strategies via enterprise class backup solutions and automated library systems.
- Implementing and supporting SAN, DAS, and NAS Infrastructure (including installation, configuration, upgrade, patching, and maintenance & monitoring).
- Maintain contact with vendors for hardware and software installation and troubleshooting.
- Designing and implementing storage for one or more enterprise services such as MS Exchange, MS SharePoint, MS SQL, Active Directory, Windows Server, Oracle, Oracle DRA/CA.
- Managing storage in a VMware and Red Hat virtualization environment.
- Managing and providing near real time storage usage statistics, storage management and capacity management and providing future projected growth estimates.
- Participating in planning initiatives for system testing and Configuration.
- Following Enterprise Change Management Procedures.
- Recommending, implementing, and deliver technology solutions based on analysis and business requirements aligned with IT Strategy.
- Managing storage provisioning to endpoints (including, but not limited to, Windows, Linux, and virtualized servers).
- Installing and configuring disk storage systems,
- Managing fiber channel SAN switches and directors; well versed in fiber channel, iSCSI, NFS, CIFS.
- Monitoring and correcting storage performance issues.
- Responsible for capacity planning and performance analysis.
- Aiding cross-functionally in support of Windows, Linux, and ESXi disk performance troubleshooting and optimization.
- Participating in 24x7 on-call rotation with weekends and night availability required as needed.
DMI, LLC is seeking a Cybersecurity Systems Administrator (CrowdStrike) Managed Detection and Response.
Duties and Responsibilities:
- Manage and administer CrowdStrike Falcon platform to ensure the security and integrity of our systems.
- Implement and fine-tune CrowdStrike policies, rules, and configurations based on the organization's security requirements.
DMI is looking for a Help Desk Analyst to support a federal customer in Arlington, VA. This candidate will be responsible for the following:
Duties and Responsibilities:
- Answer Help Desk phones and provide Tier I-II support to users on a variety of issues
- Responds to telephone calls, email and personnel requests for technical support
- Log and prioritize calls and provide reports as required on Service Level Agreements (SLAs)
- Documents, tracks, and monitors the problem to ensure a timely resolution
- Possess strong customer service and communications skills
- Analyze, evaluate, and test software and hardware problems
- Handle heavy call volume
Preferred Skills:
- Experience using Microsoft Office tools
- Windows Operating Systems
- Strong customer service and strong communication skills (both written and verbal)
- Excellent interpersonal skills, especially ability to listen and understand what is being described
- Working knowledge of ServiceNow ticket system; creating, updating and closing tickets
- Experience with computer terms and customer service operations
DMI is looking for an AWS Cloud Engineer supporting our Federal client. Our client is in the process of modernizing and consolidating IT infrastructure, automating workloads, and pursuing next-generation innovation. We are seeing an AWS Cloud Engineer with experience in design, development, and implementation of projects in the cloud. The ideal candidate is experienced in cloud-based tech, with a firm grasp of emerging technologies, platforms, and the ability to customize them to help our client become more secure and efficient.
Duties and Responsibilities:
- Build a strong relationship with the development teams to understand the code, its dependencies, and the infrastructure on which it runs.
- Experience building cloud-based infrastructure solutions in AWS with a strong governance model knowledge.
- Work with the development team to deploy and manage tools that support SDLC automation, configuration management, and release management.
- Design and implement CI/CD pipelines that automate all aspects of building, testing, deploying, and monitoring applications in AWS.
- Respond to technical issues in a professional and timely manner.
- Troubleshoot incidents, identify root cause, fix and document the problem, and implement preventive measures.
- Maintain technical system documentation as needed for audits and compliance.
- Provide guidance, thought leadership, and mentorship to team members to build cloud competencies.
- Keep abreast of industry white papers & informed of industry direction and best practices.
- Work with the project teams in support of creating and participating in building customer briefings.
- Ability to facilitate customer briefings inclusive of putting together materials and presentations
DMI is looking for a Help Desk Analyst to support a federal customer in Arlington, VA. This candidate will be responsible for the following:
Duties and Responsibilities:
- Answer Help Desk phones and provide Tier I-II support to users on a variety of issues
- Responds to telephone calls, email and personnel requests for technical support
- Log and prioritize calls and provide reports as required on Service Level Agreements (SLAs)
- Documents, tracks, and monitors the problem to ensure a timely resolution
- Possess strong customer service and communications skills
- Analyze, evaluate, and test software and hardware problems
- Handle heavy call volume
Preferred Skills:
- Experience using Microsoft Office tools
- Windows Operating Systems
- Strong customer service and strong communication skills (both written and verbal)
- Excellent interpersonal skills, especially ability to listen and understand what is being described
- Working knowledge of ServiceNow ticket system; creating, updating and closing tickets
- Experience with computer terms and customer service operations
DMI, LLC is seeking a RPA Engineer to join our SEC team.
Duties and Responsibilities:
- Work directly with stakeholders to capture the business requirements and translate them into technical approaches and designs that can be implemented.
- Creation of technical documentation required for automation development.
- Participate in technical reviews to ensure the highest level of process design and process understanding prior to automation.
- Develop, design, and test automation workflows.
- Collaborate with team members to ensure proper implementation and integration of the solutions.
- Support the launch and implementation of RPA processes.
- Troubleshoot production issues outside of work hours.
- Creating, updating, and maintaining Developer Standards around RPA best practices.
- Investigating and documenting better practices/alternative solutions that could be use in future development.
DMI is seeking an IT Architect to support the State of Maryland. The SME will be working within the Dept. of IT to support to major projects that fall under DOIT's leadership. The IT Architect will support both the OneStop platform as well as the agency specific project implementation for the Maryland Department of Agriculture systems modernization. The IT Architect will engage in DoIT’s and/or DoIT-led programs application design, development, and analysis
encompassing software development and systems integration; and maintaining strict configuration control over the project
baseline over its lifecycle.
Duties and Responsibilities:1. Provide technical expertise for the development of program requirements relating to information
technology, application analysis, application development, and systems integration.
2. Serves as a systems expert on assignments establishing applications, where concern is with
overall life cycle structure; and conducts feasibility studies from design, implementation, and
post-implementation evaluation from a number of possible approaches.
3. Applies subject matter expertise in evaluating business operations and processes.
4. Identifies areas where technical solutions would improve business performance.
5. Consults across business operations, providing mentorship, and contributing specialized
knowledge.
6. Recommend technical solutions and determine application development requirements.
7. Provide subject expertise and guidance to IT developers during the software development life
cycle.
8. Oversee the development, testing, and implementation of technical solutions.
9. Determine whether technical solutions meet defined requirements.
10. Verify technical reference information, including user guides, training manuals, and system
requirements.
11. Ensure accurate representation of expertise prior to the distribution of technical solutions to
end-users.
12. Document processes and disseminate information to all relevant stakeholders.
13. Responsible for gathering and defining the technical and functional requirements and to ensure
that they are compatible and compliant with the project standards.
14. Responsible for reviewing various technical deliverables to meet technical standards.
15. Evaluate new solutions to support Enterprise Application Integration guidelines, policies, and
practices.
16. Collaborate and participate on Governance Boards to review application integration changes and
architectural decisions impacting integration policies and guidelines.
17. Analyze, review, and recommend solutions to expand Enterprise Application Integration
objectives.
18. Advise technical teams on performance, scalability, reliability, monitoring, and other
operational concerns.
19. Design reusable assets, components, standards, frameworks, and processes to support and
facilitate API, and application integration.
20. Continue to update and improve end-user documentation as needed.
21. Regularly assess and improve performance in such areas as job knowledge, technical skills,
quality, innovation, and working relationships
22. Participate in code reviews.
DMI, LLC is seeking a Associate LeadSolutions Architect to join our Enterprise Bid and Proposal team as a member of Core Pursuit Teams. These teams focus on bidding and preparing solutions for proposals for both federal and commercial opportunities. They are dedicated to helping us bring together the best of DMI and architecting best in class Enterprise Level Technical responses – ensuring the highest standards of Solutioning excellence, insight, competency and quality.
Duties and Responsibilities:
- Manages the solution process, performs solution governance and is accountable for end-to-end solutions and deal outcome as part of the core team.
- Leads the development of an early conception of the solution, creating overall Solution graphic(s) and a Solution on a Page to visualize the solution and validate it with the customer.
- Develops an overall delivery model and costing strategy to meet price-to-win target, mitigate solution capability gaps, and perform the solution risk assessment.
- Responsible for providing technical leadership and strategic guidance in the design and implementation of large-scale, complex IT system proposals for the Federal Government and Commercial markets. You should have strong technical skills, excellent communication skills, and the ability to build strong relationships with customers and partners.
- Strong relationships with Federal and Commercial Sales Teams, Bids & Proposals, SME’s and external Prospects. Accountable for creation of the technical proposal volume and takes part in gate and color reviews; takes on technical writing when necessary. This may include attending customer meetings, presenting solutions, and addressing any concerns or issues that arise during the solutioning process.
- Solution Design: Leads the development of a comprehensive and in-depth solution to achieve customer goals on the pursuit/opportunity. You and the team will be responsible for designing end-to-end solutions that meet the Federal government's complex and unique requirements. You should be able to develop comprehensive system architectures and integration plans that consider the entire IT infrastructure and application landscape of the organization and propose the DMI offerings fit for need.
- Proposal Development: Required to develop - Integration of Technical Architecture(s), Bill of Materials (BOM), Basis of Estimate(s) (BOE), including Skill Mix and level of effort (LOE), Integrated Master Schedule (IMS). Continual Service Improvement (CSI) plans and delivery models across capabilities, and coordinates procurement efforts.
- Compliance and Security: You will need to ensure that our solution proposals comply with all applicable regulations and standards, including security requirements. Additionally, you should be well-versed in Federal security policies and standards and be able to advise on the best approaches to meet these requirements.
- Industry Knowledge: You will require a deep knowledge of the Federal government IT industry, including current trends and emerging technologies.