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Search Results Page 7 of 10

Posted Date 2 months ago(8/20/2021 11:33 AM)
DMI (Digital Management, LLC.) is looking for a Internet/Intranet Site Developer (Senior) to support our client in Maryland.     Duties:  Must be able to translate applications requirements into the design of complex web sites, including integrating web pages and applications. Must be able to apply new and emerging technologies to the development process.    
Job ID
2021-21791
Location
US-MD-Baltimore
Country
United States
Posted Date 2 months ago(8/20/2021 11:31 AM)
DMI (Digital Management, LLC.) is looking for a Internet/Intranet Site Developer (Junior) to support our client in Maryland.     Duties:  Must be able to translate applications requirements into the design of complex web sites, including integrating web pages and applications. Must be able to apply new and emerging technologies to the development process.    
Job ID
2021-21790
Location
US-MD-Baltimore
Country
United States
Posted Date 2 months ago(8/20/2021 9:58 AM)
DMI (Digital Management, LLC.) is looking for a Cloud Native Web Architect   Duties and Responsibilities:   Are you an architect with an Object-Oriented background who has embraced modern web development? Do you want to architect & build enterprise-grade client-side based systems using tools like TypeScript and JavaScript in frameworks like Angular with Node.js deployed in a cloud platform such as AWS? Do you enjoy helping to lead teams, while you work shoulder to shoulder on the full breadth of web development on serverless applications?   If this sounds like you, we can’t wait to meet you. We’re actively seeking a Cloud Native Web Architect to join our talented team of consultants.    What’s in it for you?   As a Cloud Native Web Architect, you’ll be designing and creating web-based solutions using best-in-class cloud technologies to solve our clients’ challenges. You’ll tap into your extensive experience with web-based tools and cloud PaaS to take a central role in the planning and construction of intuitive web-based applications.  Along the way, you will rapidly augment your existing experiences with additional experience across industries and disciplines.  You won’t be focused on one technology or application layer.  Rather, you’ll be an invaluable asset to your team by taking responsibility for the overall application, guiding team members along the development path, and developing across all layers of client solutions.   Eager to learn new technologies, earn a certification, and grow your skills?  We wouldn’t have it any other way.  Here at DMI, we emphasize skills cultivation, achievement recognition, and employee engagement.  You will be encouraged to try new technologies and step into a new role with the support of an outstanding community of developers and architects.   Your Responsibilities - Coaching and mentoring fellow team members - Leading application development efforts - Coding, debugging, and supporting cloud-based applications - Ensuring the quality and technical excellence of enterprise grade solutions - Designing application architecture - Taking ownership of an application - Planning and executing technical application details
Job ID
2021-21774
Location
US-Remote
Country
United States
Posted Date 2 months ago(8/17/2021 8:00 AM)
DMI is looking for a VP of Delivery for our State & Local Government practice that is positioned to continue the expansion of DMI’s rapidly growing business within the State of Maryland. We are looking for someone that is experienced with state business processes and interacting with senior iT, Health, Human Services and other agency executives.   The ideal candidate will have a background in selling and leading delivery around Application Development and Data programs with a heavy emphasis on consultative sales and change management.    Duties and Responsibilities:   - Quickly engage and develop strong relationships with key stakeholders in Maryland - Consistently meet sales and profitability goals. - Must generate new business across the State - Demonstrate a proven track record in selling multi-million dollar programs in Maryland or other states - Write SOWs and assist clients in articulating their needs as part of facilitating the sales process - Manage and develop relationships with customers and provide a consultative sales approach that delivers the highest level of account management services. - Position, configure and quote product and service solutions to clients. - Participate in state events and organizations (emphasis on healthcare) - Manage leads and opportunities through the companies Salesforce and other CRM tools. - Accurately and consistently report sales forecasts and opportunity funnels - Participate in creation, editing and closure of services proposals. - Work with DMI Operations Organizations to understand and position their technologies, understand and articulate their value proposition to clients. - Participate in field marketing to generate interest and provide information to the client prospect community to include driving attendance to such events and activities - Set proper expectations and maintain open communication with clients and vendors through the lifecycle of the business development and sales process. - Effectively leverage supporting resources in the sales process with the spirit of teamwork and cooperation. - Professionally develop and present sales presentations to large groups and executive level clients. 
Job ID
2021-21754
Location
US-Remote
Country
United States
Posted Date 1 month ago(9/15/2021 7:04 AM)
PSE Xamarin
Job ID
2021-21709
Location
IN-DL-Noida
Country
India
Posted Date 3 months ago(8/4/2021 8:59 AM)
The Continual Service Improvement Manager shall be responsible for implementing improvements across the program including service and process improvements and interfacing with process/service owners/managers that are responsible for delivery of those services/practices/processes.  This role is responsible for championing and developing a sustainable culture of continuous process improvement in all areas of the business. In this position, you will be responsible to identify, manage, support, and facilitate business process improvement activities designed to drive operational excellence and best practice in Safety, Quality, Training, and Productivity. The end-purpose of this position is to improve the real result of key performance indicators. This role involves heavy project management. Required Skills/Certifications: - ITIL Intermediate Level Certified.  - Lean Six-Sigma Green Belt. - Experience driving process improvements, baselining and tracking service improvements and reporting gained efficiencies on a contract  - Support and challenge the status-quo in direction setting, prioritization, and delivery of activities across our business functions - Actively design, deploy, and implement best practices and standardized processes - Liaise with Sr. Leadership to install best practices in process management, continuous improvement, and training - Run self-directed improvement projects delivering value to the organization - Support business leaders with continuous analysis of our business processes, quantifying opportunities - Build and deliver training materials to support standard process
Job ID
2021-21683
Location
US-VA-Arlington
Country
United States
Posted Date 1 month ago(9/15/2021 7:02 AM)
- 4 to 8 years of software development experience with 2+ years’ experience in on Responsive Mobile platform - Strong experience in React, Flexbox, Redux, Typescript, JSoN and JavaScript frameworks - Strong experience in react native bridges  - Strong experience in native platform either in Android Native or iOS Native - Exposure to work on offline first application - Knowledge of JS based build tools like Metro Bundler and Bower - Knowledge of Unit Testing with Jest and Enzyme - Exposure in Web Service integration, asynchronous request handling, partial page update etc. - Exposure to Node.js would be an added advantage - Knowledge of different process tools like Git, SVN, Jenkins etc. - Experience working in Agile, Scrum methodology  - Strong communication skills and ability to collaborate effectively in a geographically disperse working environment - Ability to adapt to time critical deadlines and changing priorities in a fast-paced environment Professional commitment, detail oriented, high focus on quality, passion for learning new skills
Job ID
2021-21682
Location
IN-DL-Noida
Country
India
Posted Date 2 months ago(8/24/2021 3:06 PM)
DMI is currently seeking to hire a Desktop Support Technician to support operations for a Federal Government customer in the DC metro area. The Desktop Support Technician is responsible for providing Desktop Support Services to Department of State consolidated Bureaus. Specifically, this consists of managing the allocation, workflow, and resolution of all Remedy Incident and Service Request tickets pertaining to ClassNet and OpenNet workstations, monitors, network printers, and digital senders within the Department of State consolidated Bureaus Duties and Responsibilities: - Performs systems administrative and operational duties on computer systems - Maintain files as required by the vendor of custom design application - Analyze, evaluate and test software and hardware problems - Perform installation, planning and security of computer facilities - Responsible for developing and maintaining systems configuration - Prepare activity and progress reports regarding support activities - Respond, investigate, and correct problems - Acts as a technical resource for all users - Contribute to finding improvements in the hardware, software or infrastructure related services - Working to agreed SLA's in order to resolve customer issues in a timely manner - Organize appropriate training and utilize commercial and government off-the-shelf products (COTS and GOTS) - Install, troubleshoot, support and configuration of microcomputer hardware and software systems, to include servers - Also performs same functions for peripheral devices such as modems, scanners, printers, and fax devices - Provide troubleshooting diagnosis, and repair for microcomputer devices - Install hardware and software application on a myriad of computer devices
Job ID
2021-21674
Location
US-DC-Washington
Country
United States
Posted Date 3 months ago(8/2/2021 10:20 PM)
DMI (Digital Management, LLC.) is looking for a Junior Desktop Support (must have an active Top Secret Clearance) to support a government customer.  This contract supports a government customer. The customer's mission is to provide a secure venue for responding to national crises and other threats. We provide technical support and specialized resources to assist in maintaining systems; focusing on various aspects of the network. This includes operations and maintenance support; devising, developing and incorporating innovative technological approaches, designs; and updating of applications.   Duties and Responsibilities: - Technical Expertise: - Duties consisting of but not limited to ensuring proper computer operation. - This includes receiving, prioritizing, documenting, and actively resolving end users help requests. - Problem resolution may involve the use of diagnostic and help request tracking tools, hands-on help at the desktop level. - Utilizes software and hardware tools, identifies and diagnoses complex problems and factors affecting network performance. - Maintains technical acuity with vendor products and provides recommendations that best support the client's critical missions. - Provide reliable and timely onsite and remote IT services for customers. - Supports the installation, operations and maintenance of end-user hardware and software. Maintains Incident Ticket Management Program, conducts laptop audits, Tech Refresh, Active Directory assistance, Tech Data Migration, Power Point presentations and configuration setups. - Provides documentation and services for products and/or services. - IT Support and maintenance on multiple enclaves including supporting outside agencies IT equipment. - Performs disconnects, relocations and reconnections. - Manages technical refreshes; IT “Specials”, and supports Operational Exercises & Critical Missions. - Decommission obsolete systems and equipment using FBI's standards; participate in quarterly and yearly inventory and proper disposal of equipment. - Coordinates PC deployments and/or migrations to include, re-installing software, resetting user profiles and network settings, restoring end-user data from backups, tracking all moved PCs, investigate and resolve customer complaints. - Research and provide follow-up actions utilizing Tracking Software to expedite satisfactory customer resolutions, trouble shoot hardware and or software problems on desktop PCs. - Installs, configures, and trouble shoots networked printers.
Job ID
2021-21673
Location
US-DC-Washington
Country
United States
Posted Date 3 months ago(8/2/2021 8:59 AM)
DMI is looking for a Procurement Support Specialist to support a federal customer in the DC Metro area. This candidate will be responsible for the following:   - Works closely with the Procurement Manager to coordinate a repeatable, efficient Procurement function for the organization - Plans and tracks procurements - Works closely with customer to understand procurement requirements - Works closely with the Asset Management team to provide awareness of expected procurements - Prepares procurement packages (FDIC does ~700/yr) - Accurately enters, updates and manages data in SNOW for analysis and planning - Conducts research to obtain competitive quotes/bids
Job ID
2021-21654
Location
US-VA-Arlington
Country
United States
Posted Date 3 months ago(8/4/2021 10:49 AM)
DMI is actively seeking an Sr Software Engineer with proficiency in TypeScript/JavaScript, Node; experience working in a modern Javascript Framework (Angular, React, or Vue); an understanding of development best practices and clean code; and experience in the use of AWS Lambda Functions.   Location:  Indianapolis or Remote   Minimum Citizenship Requirements: US Citizen/GC/EAD/H1b     What’s in it for you? You’ll be creating web-based solutions using best-in-class cloud technologies to solve our clients’ challenges. You’ll tap into your extensive experience with web-based tools and cloud services to take a central role in the construction of intuitive web-based applications.  Along the way, you will rapidly augment your existing experiences with additional experience across industries and disciplines.  You won’t be focused on one technology or application layer.  Rather, you’ll be an invaluable asset to your team by taking responsibility for application components and developing across all layers of client solutions.   Eager to learn new technologies, earn a certification, and grow your skills?  Here at DMI, we emphasize skills cultivation, achievement recognition, and employee engagement.  You will be encouraged to try new technologies and step into a new role with the support of an outstanding community of developers and architects.   Responsibilities - Coding, debugging, and supporting cloud-based applications - Performing unit, integration, and system testing - Designing, implementing, and consuming RESTful web APIs - Creating elegant user interface solutions - Collaborating with fellow team members to help solve technical challenges they’re facing - Taking ownership of individual components within an application - Complete in-depth peer code reviews following industry best practices to ensure that all code bases remain clean, maintainable, and efficient    
Job ID
2021-21616
Location
US-Remote
Country
United States
Posted Date 3 months ago(7/25/2021 10:15 PM)
DMI is currently seeking to hire a Release Management Specialist to support operations for a Federal Government customer in the DC metro area.   Duties and Responsibilities: - Performs duties using provided tools to identify, mitigate risk and remove vulnerabilities from the desktops. - Deploy or manually install missing patches and updates on desktops and servers - Install and monitor Symantec Anti-Virus definition on desktops and servers - Maintains the established standard operating environment (SOE) for the desktops. - Deploy non SOE-D software such as MS Visio, MS Project, Adobe Acrobat, etc to desktops. - Managing incidents within the ticketing system - Identifies and resolves technical problems related to software deployments - Create reports using excel and SCCM queries - Modify/build software packages /updates  for  applications - Run PowerShell scripts resolve issue with SCCM clients and WMI repository
Job ID
2021-21598
Location
US-DC-Washington
Country
United States
Posted Date 3 months ago(7/29/2021 11:49 AM)
Azure Web Architect   Are you an architect with an object-oriented development background who has also embraced modern Azure cloud web development? Are you interested in building and architecting cloud-based enterprise systems using frameworks, tooling and languages such as TypeScript, JavaScript, Angular & Node.js leveraging many of the Azure services such as Azure Functions, Azure App Services, Cosmos, Azure Table Storage, Azure Service Bus, Frontdoor, Traffic Manager, Application Insights, Azure Blob Storage, etc?   If this sounds like you, we can’t wait to meet you. We’re actively seeking an Azure Web Architect to join our talented team.    What’s in it for you?   As an Azure Web Architect, you’ll be designing and creating Azure web-based solutions using best-in-class cloud technologies to solve our clients’ challenges. You’ll tap into your extensive experience to take a central role in the planning and construction of intuitive web-based applications.  Along the way, you will rapidly augment your existing experiences with additional experience across industries and disciplines.  You won’t be focused on one technology or application layer.  Rather, you’ll be an invaluable asset to your team by taking responsibility for the overall application, guiding team members along the development path, and developing across all layers of client solutions.   Eager to learn new technologies, earn a certification, and grow your skills?  We wouldn’t have it any other way.  Here at DMI, we emphasize skills cultivation, achievement recognition, and employee engagement.  You will be encouraged to try new technologies and step into a new role with the support of an outstanding community of developers and architects.  
Job ID
2021-21592
Location
US-Remote
Country
United States
Posted Date 1 month ago(9/23/2021 4:46 PM)
DMI (Digital Management, LLC.) is looking for a PowerApps Developer   Duties and Responsibilities:   DMI is looking for a Microsoft PowerApps developer to assist in designing, developing, testing, enhancing, and maintaining Microsoft PowerApps applications. This includes the ability to work with a variety of data sources (i.e. Common Data Source, SharePoint Online, Salesforce, Azure SQL, Custom, etc…) as well as being able to create supporting Microsoft Flow workflows. The ideal candidate is motivated to learn and can ramp up quickly on new features and integration capabilities. 
Job ID
2021-21591
Location
US-Remote
Country
United States
Posted Date 3 months ago(7/20/2021 6:08 PM)
The End User Systems Specialist is a key member of DMI’s client and will be primarily responsible for supporting DMI customer’s end user technology environment and Customer Executive offices. This position is located at the DMI client office in Crownsville, MD. Therefore, exceptional Customer Service etiquette and skills are a must. The incumbent will directly support VIP staff and team members. This includes, but is not limited to, maintenance and management of company desktops, notebooks, mobile devices, printers, servers and other office equipment and related software. In addition, this individual will participate in the implementation of new hardware and software including the installation and configuration of Microsoft and Google applications on the end user computers. The client Executive Office is a flagship location, and various video conferencing platforms are heavily leveraged.   Duties include: - Planning, integration, and maintenance of software and hardware for local or wide area computer networks. This may include installation of applications software and customization as required, creation of user accounts and management of account privileges, providing user support, training of users in software and hardware, and the installation and maintenance of network hardware such as printers, scanners or other networked devices. - This position role may be called upon to coach/mentor/train DMI client new hires and/or junior team members. - Troubleshoot and resolve issues with desktop hardware and software pertaining to systems operations. - Troubleshoot and resolve issues with desktop hardware and software pertaining to LAN connectivity. - Maintain and perform hardware set up, proper configuration and system modifications to assure high availability and performance. - Installing and setting up office/cubes for new and existing employees, relocating phones, and troubleshooting outages. - Escalate unresolved problems to staff with specific expertise, such as developers, network or system engineers, and database administrators in a timely manner. - Collaborate effectively with team members and other DMI client team members to resolve and document issues. - Assist LAN, WAN and other DMI client teams as required/needed. - Troubleshoot, diagnose and resolve application issues following standard operating procedures and using knowledge support tools. - Communicate technical issues to DMI client management and peers as needed. - Perform other job-related duties as required by business needs. - Provide training to onsite and remote users. - Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems - Works with customer, vendors, and DMI client team members as needed for video conference setup, testing, evaluation. - Install, administer, troubleshoot, and maintain LAN, PC and peripheral equipment. - Work with vendors and internal support contacts to resolve technical problems with desktop equipment and software. - Create and maintain documentation on IT processes and procedures, instructional guides, etc. - Thorough documentation of incident/request activities in ServiceNow - Out-of-hours on-call responsibilities as assigned/needed.
Job ID
2021-21581
Location
US-MD-Crownsville
Country
United States
Posted Date 3 weeks ago(10/7/2021 8:18 PM)
DMI (Digital Management, LLC.) is looking for a Salesforce Configuration Developer   Duties and Responsibilities:   ● Develop solutions built on Salesforce platform ● Build scalable, extensible, and secure applications ● Implementation of declarative development necessary to achieve client business goals ● Package and deploy Salesforce solutions, as applicable ● Collaborating with the Salesforce Administrator or Technical Lead to validate business requirements and any considerations (security, scalability, limits)    
Job ID
2021-21552
Location
US-Remote
Country
United States
Posted Date 3 months ago(7/15/2021 8:52 AM)
Practice Lead   Are you curious, known for solving complex problems? Are you excellent at identifying and applying design patterns? Do you enjoy mentoring and sharing your knowledge?  Do you enjoy large-scale digital transformation challenges and helping leadership identify the right solution? Are you a thought leader for implementing solutions using agile and design thinking methods? Does your working technical knowledge span a broad range?      If this sounds like you, we can’t wait to meet you. We’re actively seeking an experienced technical leader to join our talented team.     What’s in it for you?    First, you will be at the forefront of growing our practice, carving out solutions, winning fun opportunities, and driving these solutions to reality with strong team support.  This is an opportunity to stake your claim in the digital transformation world.  Work with senior leadership to identify, win, and build fun, transformational solutions in multiple vertical domains and technology stacks.  This is not a sales role or a sales engineering role.  This is the most senior technical leader and trusted advisor in the practice.    As a Practice Lead, you will be the glue that integrates the project and business strategies across multiple programs with clients.  Exercise your years of experience and broad depth of technical knowledge by seeking to understand the right solutions with clients.  Drive these client needs to reality by identifying design patterns and advising our developers and architects throughout the solution lifecycle using Agile methodologies.  Your extensive experience will be the central role in the planning and construction of client strategies and go-to-market offerings. You’ll also advise client senior leadership on how to best take advantage emerging digital technologies and services while guiding the internal practice to proactively adopt these patterns and methods.  You will be rewarded by continuously “leveling up” your skills with additional experience across various industries and disciplines and by relying on peers with strong, diverse experiences.  You might specialize in an industry or domain, but you will also be an invaluable asset to the forward motion of the entire company by taking responsibility for the overall strategy employed on multiple engagements while also helping to mentor and grow DMI’s future architects and leaders.    Eager to learn new technologies, earn certifications, and grow your skills?  We wouldn’t have it any other way.  Here at DMI, we emphasize skills cultivation, achievement recognition, and employee engagement.  You will be encouraged to try new technologies, eagerly discover strategic solutions for clients, and continuously improve our internal abilities with the support of an outstanding community of leaders, developers, and architects.    Your Responsibilities  - Communication: - Verbal and written communication comfort and expertise. - Lead diverse stakeholders to understanding the right solution through group facilitation. - Sell the results of architectural approaches through presentations, models, prototyping, and visual diagramming. - Analysis and Design: - Deliver models, graphical representations, and abstractions using enterprise frameworks and the right tool for the right understanding. - Apply your large toolbox and experience set to uncover the solution that meets the needs of a customer. Tools such as: Design thinking, business and opportunity canvas, service blueprinting, event storming, Business Process Modelling, etc. - Management (e.g.: prioritization) - Extend your reach and influence by intentionally and proactively coaching and mentoring upcoming or existing architects. - Help hire, level up, train, and grow teams as well as your own tools. - Multi-Task - Be the Architect for cross-project Architecture strategies, opportunities, and problem resolution. - Advise and consult business process analysis and design, and service delivery, particularly with respect to the use of information, technology trend and direction. - Monitor and resolve, as the architectural leader, inter-program and inter-project issues. - Strategy - Influence internal DMI and client business strategy. - Translate or map business strategy into digital strategy. - Understand, translate and communicate the technology product and vendor strategies and how these map to customer preferences - Understand modeling and representing the organizations business requirements in a human consumable manner, as it relates to the technical, digital strategy.      
Job ID
2021-21542
Location
US-Remote
Country
United States
Posted Date 2 days ago(10/25/2021 9:00 AM)
DMI is currently seeking to hire a .Net Software Developer (mid) to support a Federal Government customers in the DC metro area. This analyst will provide Support for an enterprise web-based system.   Duties and Responsibilities: - Build high-quality, scalable, and predictable end-to-end web applications on Microsoft technology stack and maintain them - Ability to develop fluently using ASP.NET, .NET Core, #C, Web API, MVC, MVP, SQL Server, jQuery, JavaScript, JSON, entity framework - Experience using TFS, visual studio IDE, and GIT repository - Experience in Product Life Cycle Management, agile methodologies: Scrum, Kanban, etc. - Collaborate with internal teams to produce software design and architecture - Work with the Architecture team to design and implement cloud IaaS, SaaS, and PaaS solutions - Work in hybrid server environments (on-prem & cloud) - Experience in deploy and manage storage, VMs, virtual networks, and identifies - Develop documentation throughout the software development life cycle (SDLC) - Experience in resolving application performance issues by analyzing the root cause, impact analysis, and applying unit-tested code fix - Make regular modifications to existing software for error correction, adaptation to new software, and to improve overall function and performance - Improve web application design by employing the industry's most relevant best practices and SOLID design principle - Develop, modernize, and make enhancements to an existing applications to support the Azure Cloud initiative
Job ID
2021-21476
Location
US-VA-McLean
Country
United States
Posted Date 4 months ago(7/7/2021 1:21 PM)
About the Opportunity   DMI is currently seeking to hire a Refresh Technician to support a Federal Government customer in Washington, DC   Duties and Responsibilities: Performs systems administrative and operational duties on computer systems - Must be able to follow an SOP (Standard Operating Procedure) Checklist - Analyze, evaluate and resolve software and hardware problems quickly - Perform installation of hardware and software on various platforms - Responsible for restoring and maintaining systems configuration - Prepare activity and progress reports regarding support activities - Respond, investigate, and correct problems - Responsible for backing up and restoring profiles manually and automatically - Must be able to install/troubleshoot network and local printers - Working to agreed SLA's in order to install and resolve customer issues in a timely manner - Responsible for re-installing commercial and government off-the-shelf products (COTS and GOTS) - Must be able to backup an outlook profile and restore mailboxes, calendars and .pst (personal folders) files - Also performs same functions for peripheral devices such as scanners and printers. - Install hardware and software application on a myriad of computer devices
Job ID
2021-21464
Location
US-DC-Washington
Country
United States
Posted Date 4 months ago(7/1/2021 11:00 PM)
Digital Management, LLC (DMI) is seeking a full time Operations Infrastructure Team Lead. The Operations Infrastructure team lead will be responsible for the support, maintenance and troubleshooting the customer's IT infrastructure. The Operations Infrastructure team lead position is a hands-on position, and this candidate must possess the troubleshooting skills necessary to mentor all technical team members, being familiar with industry best practices and implementing a least privileged access model. Candidate will be responsible for the following: - Administer Windows Active Directory, Windows Group Policies, and Certificate Services. - Administer Azure Active Directory services. - Administer Intune Mobile Device Management - Nutanix Hyperconverged Virtual environments. - Citrix and remote access. - Manage the private PKI infrastructure. - Manage Multi-factor authentication, Single-Sign-On and Smart Card (PIV) Sign-On services. - Manage PIV card certificate and credential mapping and enforce PIV card authentication for all staff. - Enforce 2FA for all administrative accounts. - Manage Distributed File System (DFS) and DFS Replication. - Manage Network Attached Storage (NAS) and network shares. - Provide lifecycle management for all supported systems. - Create and maintain system documentation to ensure that it is complete and accurate. - Create automated packages to install, modify, enhance, test, and implement standard configurations for deployment of workstations, servers, and other network components and client software. - Develop secure automated solutions for administrative and domain management tasks using scripting languages such as PowerShell. - Develop automated alerts and reports. - Monitor system and network performance (availability, utilization, throughput, and latency). - Participate in Business Continuation/Disaster Recovery infrastructure planning, building, and testing, including network performance, security, anti-virus, design, and acquisition of infrastructure hardware. - Troubleshoot systems/network issues, identify/analyze root cause, and implement corrective actions. - Perform maintenance actions including system back-ups and validation, manage base image and restore points, file restoration processes, event log reviews, vulnerability mitigation and compliance. - Create and document all actions, practices, procedures, and processes. Continually review and update documentation as needed. - Research and make recommendations in all areas of automation needs, objectives and capabilities, including anticipation of the customer's business needs and future requirements. - Interact with all IT departments as part of engineering and administration activities, such as customer support, technical and operational integration, and system maintenance. - Coordinate and manage diverse technical support tasks. - Maintain high satisfaction (both internal and external) through successful and timely resolution of technical problems. - Manage and resolve escalated helpdesk related incidents and provide on-call support. - Perform other duties and assist with special projects and installments as assigned.
Job ID
2021-21454
Location
US-VA-Arlington
Country
United States

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