DMI, LLC is seeking a Mobile Device Management Support to support a federal customer in the DC Metro area.    Duties and Responsibilities: - Serve as a user liaison covering basic computer system end-user operations, including but not limited to; system sign-on, use of the menu and help systems, Microsoft Office programs, telecommunications, use and troubleshooting of computers and printers

DMI, LLC is seeking a Software Engineer to join us.  Design, build, and support small applications, integrations, and automations that keep government IT services running smoothly. Partner with service desk, systems, and security teams to improve reliability, reduce toil, and ship user-friendly tools. Write clear documentation and deliver work that meets quality and accessibility standards.  

DMI, LLC is seeking a Help Desk Analyst to support a federal customer in Dallas, TX.    Duties and Responsibilities: - Answer Help Desk phones and provide Tier I-II support to users on a variety of issues -

DMI is looking for a Client Services Support Technician 2 to support a federal customer in the DC Metro area.    Duties and Responsibilities: - Act as a lead technician in the performance of onsite Support activities. - Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software. -

The Power BI Developer / BI Engineer will play a key role in designing, developing, and maintaining scalable Business Intelligence (BI) solutions for enterprise clients. The individual will lead initiatives around Power BI development, data modelling, and infrastructure management across multiple business domains. This position requires strong technical expertise in Power BI, SQL, and Data Management, along with the ability to work with Microsoft Fabric infrastructure (Warehouse and Lakehouse).   Key Responsibilities:

DMI, LLC is seeking to hire a Senior Accounting Specialist to support our corporate headquarters in India. This position reports to the Accounting Manager with primary responsibility of assisting in the monthly financial statement close and associated reporting. The Staff Accountant will play an integral role in the accounting function within our Finance department.          

DMI, LLC is seeking an ITSM / Tool Administrator to join us.   Duties and Responsibilities: - Provides technical ownership of the IT Service Management platform used across all service delivery functions, ensuring operational integrity, reporting accuracy, and user enablement. -

DMI, LLC is seeking a Knowledge/Quality Manager to join us. Responsible for knowledge capture, process documentation, and service quality management across all support tiers. Ensures consistent application of best practices and procedural accuracy throughout the program.   Duties and Responsibilities: -

DMI, LLC is seeking a Lead Field Technician (Onsite Support Lead) to join us. Provides onsite leadership for deskside and field support operations, ensuring timely and effective technical assistance for scientific and administrative users in a secure research setting.   Duties and Responsibilities: -

DMI, LLC is seeking a Transition Manager to join us. The Transition Manager leads all planning and execution activities required for program transition-in, ensuring seamless service continuity from incumbent operations.   Duties and Responsibilities: -

DMI, LLC is seeking a Service Delivery Manager to join us. The Service Delivery Manager (SDM) oversees day-to-day end-user service delivery operations, ensuring consistent quality, compliance, and customer satisfaction across all support tiers.   Duties and Responsibilities: -

DMI, LLC is seeking a Program Manager to join us. The Program Manager provides overall leadership, governance, and performance accountability for the End User Support Services program across multiple secure research and operational sites. Responsible for ensuring all contract requirements, SLAs, and customer satisfaction targets are met.   Duties and Responsibilities: -

DMI, LLC is seeking a ServiceNow Architect to join us. We need a ServiceNow Architect to lead the delivery and future state solution of a large-scale ServiceNow initiative. Scope includes supporting the ITSM, ITOM, ITAM, Security Operations, and Strategic Portfolio Management modules. This will include operations, automation, workflow standardization, and platform governance. The architect will drive the future state roadmap and ensure the platform is scalable, secure, and built the right way — not just the fast way.

DMI (Digital Management, LLC.) is looking for a Bilingual Tier I Help Desk Technician.  We are looking for a highly organized and efficient person to provide end user support for our managed services operations in Canada. An ideal candidate will be bilingual in English and French Canadian to accomodate our customer base. The Tier I Technician will answer phone calls, provide support using chat functionality, and resolve tickets and orders. When necessary, the Tier I Technician will cross-train and participate in other responsibilities of the Contact Center team.  

DMI, LLC is seeking a Senior HelpDesk Specialist to join us.    Duties and Responsibilities: - Utilize ticketing systems to answer user questions, solve desktop/laptop and computing issues, if necessary, direct support calls to the appropriate technical team member for resolution. -

DMI, LLC is seeking a SharePoint Migration SME to join us.    Duties and Responsibilities: - To Migrate multiple SharePoint sites from the existing SharePoint On Premises 2019 to SharePoint Online in the cloud.

DMI is seeking a Procurement Support I to support a federal customer in the DC Metro area.    Duties and Responsibilities:   - Prepares and tracks procurement packages in the specified tracker - Accurately enters and updates procurement packages in ServiceNow for...

DMI is seeking a skilled and customer-focused Service Desk Analyst – Tier 2 to support a federal client in Arlington, VA. This position plays a key role in resolving complex technical issues and providing escalated support to end users. The ideal candidate will have 4–5 years of relevant experience, strong technical troubleshooting skills, and a commitment to delivering excellent service.   Duties and Responsibilities: - Provide...

DMI, LLC is seeking a Lead Network Engineer to join us.   Duties and Responsibilities: - Lead the design and implementation of OMC network infrastructure across multiple locations. - Provide operations and maintenance (O&M) support for NIPRNet, SIPRNet, JWICS, and SAP networks. -

DMI, LLC is seeking a Lead Network Engineer to join us.   Duties and Responsibilities: - Lead engineering and installation (E&I) support for inside/outside plant LAN wiring and fiber optic cable terminations. - Install, monitor, manage, and support switches, routers, and data circuits for OMC voice, data, and video systems. -