DMI is seeking a dedicated and experienced Service Desk Lead to manage Tier 1 support operations for a federal government client in Arlington, VA. This leadership role is critical in maintaining service excellence, meeting performance metrics, and ensuring a high level of customer satisfaction through efficient team management and continuous process improvement.   Duties and Responsibilities: - Lead and manage the client’s Tier 1 Service Desk team to meet established Service Level Agreements (SLAs)...

DMI is seeking a skilled and customer-focused Service Desk Analyst – Tier 2 to support a federal client in Arlington, VA. This position plays a key role in resolving complex technical issues and providing escalated support to end users. The ideal candidate will have 4–5 years of relevant experience, strong technical troubleshooting skills, and a commitment to delivering excellent service.   Duties and Responsibilities: - Provide...

DMI is seeking a Service Desk Analyst – Tier 1 to provide first-level technical support to a federal client in Arlington, VA. The ideal candidate will have a strong background in customer service and technical troubleshooting, with a proactive attitude toward problem-solving and user support.   Duties and Responsibilities: - Respond to incoming Help Desk inquiries via phone or email providing Tier I support. -

DMI is seeking an Application Development Expert. The Application Development Expert will assist with upgrades, maintenance and support of existing systems within the Maryland State Police Information Technology Division. This work is winforms development with WCF web services. Duties and Responsibilities: - Assist with mentoring developers to improve their knowledge and...

DMI, LLC is seeking a Microsoft 365 Engineer to join us.    Duties and Responsibilities:   - Testing DLP Solution in DEV

DMI is seeking a NOC Network Administrator to support our customers. The NOC Network Administrator performs a variety of network management functions related to the operation, performance, or availability of data communications networks.   Duties and Responsibilities: This individual is responsible for performing the...

DMI, LLC is seeking a Jr. Salesforce Developer to join us.    Duties and Responsibilities: - Develop customized solutions within the Salesforce platform in coordination with project manager - Design, code, and implement Salesforce applications -

DMI, LLC is seeking a ServiceNow Developer to support the implementation of IT Service Management (ITSM) solutions within the ServiceNow platform. The ideal candidate will be responsible for configuring, customizing, and developing ServiceNow applications to meet business requirements. This role requires hands-on experience with ServiceNow ITSM modules, scripting, integrations, and UI customizations. The developer will work closely with the ServiceNow Architect and stakeholders to deliver a scalable and efficient solution.

DMI, LLC is seeking an Unified Capabilities Support to join us.    Duties and Responsibilities: The Unified Capabilities Support  professional plays a vital role in ensuring uninterrupted communication services across Army command networks. This position supports the deployment,...

DMI is looking for a Client Services Support Technician 2 to support a federal customer in the DC Metro area.    Duties and Responsibilities: - Act as a lead technician in the performance of onsite Support activities. - Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software. -

DMI is seeking a highly motivated and personable Contracts Manager to join our Corporate Headquarters in Tysons Corner, VA. This hands-on role is responsible for full life-cycle contract management of government contracts, GSA schedule administration, and supervisory oversight. The ideal candidate brings a strong ethical foundation, deep knowledge of federal acquisition, and a commitment to operational excellence.

DMI  is looking for a Desktop Support Specialist I (DSS I) to join our Managed Mobility team. Desktop support specialists are expected to provide an excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company drives. They help diagnose problems and follow up to ensure their resolution. Additional tasks include...

DMI (Digital Management, LLC), is seeking to hire a Project Setup Analyst to join us. Partnering with the Operations and Accounting teams, you will work to complete project setup procedures of new and existing contracts in a timely and accurate manner. You will also review project setup forms against Statements of Work for both completeness and accuracy. You will have the opportunity to develop your business acumen by working directly with DMI’s global finance team to complete project setup procedures. In this position, you will play an integral role on the Project Setup Team.   

DMI, LLC is seeking a Asset Manager to join us.    Duties and Responsibilities: - Maintain inventory of network assets and ensure asset tracking systems are current - Oversee lifecycle management of hardware and software assets in accordance with CBP...

DMI, LLC is seeking a Service Delivery Manager to join us.    Duties and Responsibilities: - Lead the end-to-end delivery of IT and network services in accordance with Approved Quality Levels (AQLs), ensuring service standards, availability, and performance are met or...

DMI, LLC is seeking a Requirements Analyst Journeyman to join us.    Duties and Responsibilities: - Lead the elicitation, documentation, and validation of functional and technical requirements in support of network modernization, cybersecurity enhancements, and enterprise IT initiatives. -

DMI, LLC is seeking a OCM Manager/Trainer to join us.    Duties and Responsibilities: - Develop and execute Organizational Change Management (OCM) strategies to support CBP’s adoption of enterprise-wide IT systems, infrastructure upgrades, and cybersecurity enhancements across...

DMI, LLC is seeking a Data Classification Product Manager to join us.    The Data Classification Product Manager will lead the strategy, development, and enterprise-wide adoption of the County’s data classification framework. This role is critical to ensuring that data is appropriately labeled, protected, and governed in accordance with internal policy and regulatory compliance requirements.

DMI, LLC is looking for a Video Support Engineer Junior to join us.    Duties and Responsibilities: - Provide end-user support and training services to CBP’s user community for Video Collaboration (VC) systems. - Develop User Guides, Cheat Sheets, and QRGs for VC systems. - Assist in troubleshooting user...

DMI, LLC is looking for a Senior Technical Writer to join us.    Duties and Responsibilities: - Write technical materials, such as SOP's, appendices, or operating and maintenance instructions. - May assist in layout work. - Possesses and applies a comprehensive knowledge across key tasks and high impact...