DMI, LLC is looking for a Service Desk Tower Lead to lead our IT support team. As the IT Service Desk Tower Lead, you will be responsible for overseeing the day-to-day operations of our service desk, ensuring the timely resolution of technical issues, and providing exceptional customer service to our internal stakeholders. You will play a critical role in managing a team of support analysts and ensuring efficient and effective support processes are in place to meet the needs of our organization.

DMI, LLC is seeking a Unix/Linux Administrator to join our team.   As a Unix/Linux Administrator, you will play a key role in designing, implementing, and maintaining Linux-based systems for Federal Trade Commission (FTC) project. Combining your knowledge of RHEL, cloud platforms, Oracle Linux, you will ensure our systems are stable, secure, and performant. Your responsibilities will include end-to-end management of our Linux environment and collaboration with...

We are seeking an experienced IT Modernization Consultant II to support enterprise-level IT transformation initiatives at FEMA. This role requires a blend of technical proficiency, innovation, and leadership in driving IT modernization efforts across federal environments. The ideal candidate will have a strong foundation in AI/GenAI implementation, cloud fundamentals, and experience managing or sustaining large-scale federal IT systems.     Key Responsibilities: -

DMI, LLC is seeking a Contact Center Director to join our Managed Services team. Our Contact Center Director will be responsible for ensuring the DMI contact center always operates effectively and efficiently. They must ensure that the contact center maintains a high customer satisfaction and quality assurance scores, and this candidate must have the ability to maintain a positive, professional attitude with customers and employees.   The Contact Center Director is responsible for managing scheduling, leading their team of service desk...

DMI, LLC is seeking a Network Security Engineer to join us.    Network Security Engineer will actively participate in planning and coordinating the design, installation, and connectivity of computer and network systems to ensure stable, scalable, redundant, and secure 24x7 network operations.  

DMI, LLC is seeking a Quality Assurance Lead to join us.    The Quality Assurance Lead ensures high-quality IT service delivery and customer satisfaction for enterprise operations. This role focuses on quality assurance, customer engagement, and process improvement to meet organizational goals. Key responsibilities include:   - Quality Assurance: Develop and maintain processes to ensure deliverables meet performance...

DMI, LLC is seeking a Program Manager to join us.    The Program Manager oversees the execution of IT operations and maintenance services, acting as the primary interface for project stakeholders. This senior role ensures alignment with industry best practices for project management. Key responsibilities include:   - Program Oversight: Plan and manage all project tasks, ensuring adherence to scope, schedule, and cost...

DMI, LLC is seeking a Network Engineer to join us.    The Network Engineer III designs and maintains enterprise data network infrastructure to ensure high availability, security, and performance across multiple sites, including fixed and temporary locations. This senior role supports IT operations and maintenance services in hybrid on-premises and multi-cloud environments. Key responsibilities include:   - Network...

DMI, LLC is seeking a Enterprise Cloud Architect to join us.    The Enterprise Cloud Architect III is a senior-level role responsible for designing, implementing, and overseeing hybrid multi-cloud IT architecture to support enterprise IT operations and maintenance services. This position ensures that cloud infrastructure is secure, scalable, and aligned with organizational objectives to deliver reliable IT services during routine operations and high-demand scenarios. Key responsibilities include:

DMI, LLC is seeking a Cloud Database Specialist to join us.    The Cloud Database Specialist III is a senior-level role responsible for designing, managing, and optimizing cloud-based database systems to support enterprise IT operations and maintenance services. This position ensures that database solutions are secure, scalable, and aligned with organizational objectives to deliver reliable IT services across hybrid multi-cloud...

DMI is seeking a dedicated and experienced Service Desk Lead to manage Tier 1 support operations for a federal government client in Arlington, VA. This leadership role is critical in maintaining service excellence, meeting performance metrics, and ensuring a high level of customer satisfaction through efficient team management and continuous process improvement.   Duties and Responsibilities: - Lead and manage the client’s Tier 1 Service Desk team to meet established Service Level Agreements (SLAs)...

DMI is seeking a Service Desk Analyst – Tier 1 to provide first-level technical support to a federal client in Arlington, VA. The ideal candidate will have a strong background in customer service and technical troubleshooting, with a proactive attitude toward problem-solving and user support.   Duties and Responsibilities: - Respond to incoming Help Desk inquiries via phone or email providing Tier I support. -

DMI is looking for a Systems Engineer. You will oversee the architecture, deployment, maintenance, and ongoing support of our enterprise IT infrastructure. You have a strong background in enterprise systems, virtualization, storage, and network management. This role requires a proactive problem solver who takes initiative, collaborates effectively with cross-functional teams, demonstrates continual attention to detail, and ensures the highest level of operational availability and performance. A successful candidate can rapidly adapt and learn how to operate the front and back end...

DMI, LLC is seeking a Jr. Salesforce Developer to join us.    Duties and Responsibilities: - Develop customized solutions within the Salesforce platform in coordination with project manager - Design, code, and implement Salesforce applications -

DMI is looking for a Client Services Support Technician 2 to support a federal customer in the DC Metro area.    Duties and Responsibilities: - Act as a lead technician in the performance of onsite Support activities. - Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software. -

DMI (Digital Management, LLC), is seeking to hire a Project Setup Analyst to join us. Partnering with the Operations and Accounting teams, you will work to complete project setup procedures of new and existing contracts in a timely and accurate manner. You will also review project setup forms against Statements of Work for both completeness and accuracy. You will have the opportunity to develop your business acumen by working directly with DMI’s global finance team to complete project setup procedures. In this position, you will play an integral role on the Project Setup Team.   

DMI, LLC is seeking a Asset Manager to join us.    Duties and Responsibilities: - Maintain inventory of network assets and ensure asset tracking systems are current - Oversee lifecycle management of hardware and software assets in accordance with CBP...

DMI, LLC is seeking a Service Delivery Manager to join us.    Duties and Responsibilities: - Lead the end-to-end delivery of IT and network services in accordance with Approved Quality Levels (AQLs), ensuring service standards, availability, and performance are met or...

DMI, LLC is seeking a Requirements Analyst Journeyman to join us.    Duties and Responsibilities: - Lead the elicitation, documentation, and validation of functional and technical requirements in support of network modernization, cybersecurity enhancements, and enterprise IT initiatives. -

DMI, LLC is seeking a OCM Manager/Trainer to join us.    Duties and Responsibilities: - Develop and execute Organizational Change Management (OCM) strategies to support CBP’s adoption of enterprise-wide IT systems, infrastructure upgrades, and cybersecurity enhancements across...