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As a Hardware Asset Management Analyst, you will support Federal Deposit Insurance Corporation (FDIC). The successful candidate has experience performing asset management functions. The person in this role shall be responsible for supporting hardware audits, physical asset verification, asset custodianship, and help develop process improvement and automation documentation. The “right fit” candidate must have experience receiving IT equipment, including logging, storing it securely, and conducting periodic inventories, to include equipment distributions. Support will also include tracking asset utilization and ensuring assets not-in-use are recovered,...
DMI is seeking a dedicated and experienced Service Desk Lead to manage Tier 1 support operations for a federal government client in Arlington, VA. This leadership role is critical in maintaining service excellence, meeting performance metrics, and ensuring a high level of customer satisfaction through efficient team management and continuous process improvement.
Duties and Responsibilities:
- Lead and manage the client’s Tier 1 Service Desk team to meet established Service Level Agreements (SLAs)...
DMI is seeking a Service Desk Analyst – Tier 1 to provide first-level technical support to a federal client in Arlington, VA. The ideal candidate will have a strong background in customer service and technical troubleshooting, with a proactive attitude toward problem-solving and user support.
Duties and Responsibilities:
- Respond to incoming Help Desk inquiries via phone or email providing Tier I support.
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DMI is looking for a Systems Engineer. You will oversee the architecture, deployment, maintenance, and ongoing support of our enterprise IT infrastructure. You have a strong background in enterprise systems, virtualization, storage, and network management. This role requires a proactive problem solver who takes initiative, collaborates effectively with cross-functional teams, demonstrates continual attention to detail, and ensures the highest level of operational availability and performance. A successful candidate can rapidly adapt and learn how to operate the front and back end...
DMI, LLC is seeking a Jr. Salesforce Developer to join us.
Duties and Responsibilities:
- Develop customized solutions within the Salesforce platform in coordination with project manager
- Design, code, and implement Salesforce applications
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DMI is looking for a Client Services Support Technician 2 to support a federal customer in the DC Metro area.
Duties and Responsibilities:
- Act as a lead technician in the performance of onsite Support activities.
- Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software.
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DMI (Digital Management, LLC), is seeking to hire a Project Setup Analyst to join us. Partnering with the Operations and Accounting teams, you will work to complete project setup procedures of new and existing contracts in a timely and accurate manner. You will also review project setup forms against Statements of Work for both completeness and accuracy. You will have the opportunity to develop your business acumen by working directly with DMI’s global finance team to complete project setup procedures. In this position, you will play an integral role on the Project Setup Team.
DMI, LLC is seeking a Asset Manager to join us.
Duties and Responsibilities:
- Maintain inventory of network assets and ensure asset tracking systems are current
- Oversee lifecycle management of hardware and software assets in accordance with CBP...
DMI, LLC is seeking a Service Delivery Manager to join us.
Duties and Responsibilities:
- Lead the end-to-end delivery of IT and network services in accordance with Approved Quality Levels (AQLs), ensuring service standards, availability, and performance are met or...
DMI, LLC is seeking a Requirements Analyst Journeyman to join us.
Duties and Responsibilities:
- Lead the elicitation, documentation, and validation of functional and technical requirements in support of network modernization, cybersecurity enhancements, and enterprise IT initiatives.
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DMI, LLC is seeking a OCM Manager/Trainer to join us.
Duties and Responsibilities:
- Develop and execute Organizational Change Management (OCM) strategies to support CBP’s adoption of enterprise-wide IT systems, infrastructure upgrades, and cybersecurity enhancements across...
DMI, LLC is seeking a Mainframe Datacom Database Admin to join us.
Duties and Responsibilities:
- Debug system software problems and communicate with Tech Support to resolve these problems.
- Take lead during incidents and drive incident management effort to restore service and lead...
DMI, LLC is seeking a Data Classification Product Manager to join us.
The Data Classification Product Manager will lead the strategy, development, and enterprise-wide adoption of the County’s data classification framework. This role is critical to ensuring that data is appropriately labeled, protected, and governed in accordance with internal policy and regulatory
compliance requirements.
DMI, LLC is looking for a Video Support Engineer Junior to join us.
Duties and Responsibilities:
- Provide end-user support and training services to CBP’s user community for Video Collaboration (VC) systems.
- Develop User Guides, Cheat Sheets, and QRGs for VC systems.
- Assist in troubleshooting user...
DMI, LLC is looking for a Senior Technical Writer to join us.
Duties and Responsibilities:
- Write technical materials, such as SOP's, appendices, or operating and maintenance instructions.
- May assist in layout work.
- Possesses and applies a comprehensive knowledge across key tasks and high impact...
DMI, LLC is looking for a Risk/Quality Manager to join us.
Duties and Responsibilities:
- Conduct organizational studies and evaluations.
- Design systems and procedures.
- Conduct work simplification and measurement studies.
DMI, LLC is looking for a Senior Mobility Security Engineer to join us.
Duties and Responsibilities:
- Plan, initiate, and manage information technology (IT) projects.
- Lead and guide the work of technical staff.
DMI, LLC is looking for a Senior Mobility Security Engineer to join us.
Duties and Responsibilities:
• Lead the design and implementation of secure mobility solutions, ensuring compliance with government security policies.
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DMI, LLC is looking for a Master Scheduler to join us.
Duties and Responsibilities:
- Be responsible for developing and maintaining the Integrated Master Schedule (IMS) for network projects and service requests.
- Oversee task sequencing, resource allocation, and dependency management to...
DMI, LLC is looking for a Knowledge Manager to join us.
Duties and Responsibilities:
• Oversee documentation and knowledge-sharing initiatives, ensuring accurate and up-to-date information within the ServiceNow Knowledgebase and other collaboration platforms.