DMI (Digital Management, LLC.) is looking for a Tier I Help Desk Technician.  We are looking for a highly organized and efficient person to provide end user support for our managed services operation. The successful candidate will answer phone calls, provide support using chat functionality, and resolve tickets and orders. When necessary, the Tier I Technician will cross-train and participate in other responsibilities of the Contact Center team.   Duties and...

We are seeking an experienced IT Modernization Consultant II to support enterprise-level IT transformation initiatives at FEMA. This role requires a blend of technical proficiency, innovation, and leadership in driving IT modernization efforts across federal environments. The ideal candidate will have a strong foundation in AI/GenAI implementation, cloud fundamentals, and experience managing or sustaining large-scale federal IT systems.     Key Responsibilities: -

DMI, LLC is seeking a Contact Center Director to join our Managed Services team. Our Contact Center Director will be responsible for ensuring the DMI contact center always operates effectively and efficiently. They must ensure that the contact center maintains a high customer satisfaction and quality assurance scores, and this candidate must have the ability to maintain a positive, professional attitude with customers and employees.   The Contact Center Director is responsible for managing scheduling, leading their team of service desk...

DMI, LLC is seeking a Network Security Engineer to join us.    Network Security Engineer will actively participate in planning and coordinating the design, installation, and connectivity of computer and network systems to ensure stable, scalable, redundant, and secure 24x7 network operations.  

DMI, LLC is seeking a Quality Assurance Lead to join us.    The Quality Assurance Lead ensures high-quality IT service delivery and customer satisfaction for enterprise operations. This role focuses on quality assurance, customer engagement, and process improvement to meet organizational goals. Key responsibilities include:   - Quality Assurance: Develop and maintain processes to ensure deliverables meet performance...

DMI, LLC is seeking a Program Manager to join us.    The Program Manager oversees the execution of IT operations and maintenance services, acting as the primary interface for project stakeholders. This senior role ensures alignment with industry best practices for project management. Key responsibilities include:   - Program Oversight: Plan and manage all project tasks, ensuring adherence to scope, schedule, and cost...

DMI, LLC is seeking a Network Engineer to join us.    The Network Engineer III designs and maintains enterprise data network infrastructure to ensure high availability, security, and performance across multiple sites, including fixed and temporary locations. This senior role supports IT operations and maintenance services in hybrid on-premises and multi-cloud environments. Key responsibilities include:   - Network...

DMI, LLC is seeking a Enterprise Cloud Architect to join us.    The Enterprise Cloud Architect III is a senior-level role responsible for designing, implementing, and overseeing hybrid multi-cloud IT architecture to support enterprise IT operations and maintenance services. This position ensures that cloud infrastructure is secure, scalable, and aligned with organizational objectives to deliver reliable IT services during routine operations and high-demand scenarios. Key responsibilities include:

DMI, LLC is seeking a Cloud Database Specialist to join us.    The Cloud Database Specialist III is a senior-level role responsible for designing, managing, and optimizing cloud-based database systems to support enterprise IT operations and maintenance services. This position ensures that database solutions are secure, scalable, and aligned with organizational objectives to deliver reliable IT services across hybrid multi-cloud...

As a Hardware Asset Management Analyst, you will support Federal Deposit Insurance Corporation (FDIC). The successful candidate has experience performing asset management functions. The person in this role shall be responsible for supporting hardware audits, physical asset verification, asset custodianship, and help develop process improvement and automation documentation. The “right fit” candidate must have experience receiving IT equipment, including logging, storing it securely, and conducting periodic inventories, to include equipment distributions. Support will also include tracking asset utilization and ensuring assets not-in-use are recovered, inventoried, relocated, or disposed...

DMI is seeking a dedicated and experienced Service Desk Lead to manage Tier 1 support operations for a federal government client in Arlington, VA. This leadership role is critical in maintaining service excellence, meeting performance metrics, and ensuring a high level of customer satisfaction through efficient team management and continuous process improvement.   Duties and Responsibilities: - Lead and manage the client’s Tier 1 Service Desk team to meet established Service Level Agreements (SLAs)...

DMI is seeking a skilled and customer-focused Service Desk Analyst – Tier 2 to support a federal client in Arlington, VA. This position plays a key role in resolving complex technical issues and providing escalated support to end users. The ideal candidate will have 4–5 years of relevant experience, strong technical troubleshooting skills, and a commitment to delivering excellent service.   Duties and Responsibilities: - Provide...

DMI is seeking a Service Desk Analyst – Tier 1 to provide first-level technical support to a federal client in Arlington, VA. The ideal candidate will have a strong background in customer service and technical troubleshooting, with a proactive attitude toward problem-solving and user support.   Duties and Responsibilities: - Respond to incoming Help Desk inquiries via phone or email providing Tier I support. -

DMI, LLC is seeking a Microsoft 365 Engineer to join us.    Duties and Responsibilities:   - Testing DLP Solution in DEV

DMI is seeking a NOC Network Administrator to support our customers. The NOC Network Administrator performs a variety of network management functions related to the operation, performance, or availability of data communications networks.   Duties and Responsibilities: This individual is responsible for performing the...

DMI, LLC is seeking a Jr. Salesforce Developer to join us.    Duties and Responsibilities: - Develop customized solutions within the Salesforce platform in coordination with project manager - Design, code, and implement Salesforce applications -

DMI, LLC is seeking a ServiceNow Developer to support the implementation of IT Service Management (ITSM) solutions within the ServiceNow platform. The ideal candidate will be responsible for configuring, customizing, and developing ServiceNow applications to meet business requirements. This role requires hands-on experience with ServiceNow ITSM modules, scripting, integrations, and UI customizations. The developer will work closely with the ServiceNow Architect and stakeholders to deliver a scalable and efficient solution.

DMI, LLC is seeking an Unified Capabilities Support to join us.    Duties and Responsibilities: The Unified Capabilities Support  professional plays a vital role in ensuring uninterrupted communication services across Army command networks. This position supports the deployment,...

DMI is looking for a Client Services Support Technician 2 to support a federal customer in the DC Metro area.    Duties and Responsibilities: - Act as a lead technician in the performance of onsite Support activities. - Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software. -

DMI is seeking a highly motivated and personable Contracts Manager to join our Corporate Headquarters in Tysons Corner, VA. This hands-on role is responsible for full life-cycle contract management of government contracts, GSA schedule administration, and supervisory oversight. The ideal candidate brings a strong ethical foundation, deep knowledge of federal acquisition, and a commitment to operational excellence.