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DMI (Digital Management, LLC.) is looking for a Service Request Specialist.
We are looking for a highly organized and efficient person to provide end user support for our managed services operation. The successful candidate will submit requests to vendors & resolve tickets. When necessary, the Service Request Specialist will cross-train and participate in other responsibilities of the Contact Center team.
DMI, LLC is seeking a Systems Security Specialist to plan, design, develop, administer, monitor, and govern various security policies, controls, and systems to join us.
Duties and Responsibilities:
Develop and implement cloud security controls,...
DMI, LLC is seeking a Testing Specialist to provideUser Acceptance, Manual, Integration, and/or Automation Testing and other testing and quality assurance services to join us.
Duties and Responsibilities:
DMI, LLC is seeking a Senior Database Management Specialists to design, develop, optimize, administer, govern, and maintain complex databases and provide various database operational support services to join us.
Duties and Responsibilities:
Design,...
DMI, LLC is seeking a Senior Systems Analyst (Operations) to join us.
Duties and Responsibilities:
Install, configure and manage Informatica Power Center. Assess the impact of upgrading Informatica and all its components (Informatica...
DMI, LLC is seeking a Senior Java Developer to join us.
The client seeks two (2) Applications Development Expert (Java) to provide expert-level of technical services in the areas of development and integration for enterprise-level applications and custom integrated solutions, including major enhancements and interfaces, functions and features for the Health Benefit Exchange (HBX)...
DMI, LLC is seeking a Senior Systems Architect (Salesforce) to plan, architect, design, develop, integrate and implement and support Salesforce solutions for our client.
Duties and Responsibilities:
Demonstrate...
DMI (Digital Management, LLC.) is looking for a Tier I Help Desk Technician. We are looking for a highly organized and efficient person to provide end user support for our managed services operation. The successful candidate will answer phone calls, provide support using chat functionality, and resolve tickets and orders. When necessary, the Tier I Technician will cross-train and participate in other responsibilities of the Contact Center team.
Duties and...
The Network Security Engineer role requires extensive Palo Alto Panorama, Firewalls, and Global Protect experience, along with extensive networking experience. Palo Alto Prisma Access and Zero Trust Network Access knowledge and experience are highly desired. A Network Security Engineer is responsible for providing architectural, technical, and problem resolution support for a Federal Agency network and security infrastructure that promotes a secure and scalable environment that aligns with the security requirements of our...
DMI, LLC is looking for a Service Desk Tower Lead to lead our IT support team. As the IT Service Desk Tower Lead, you will be responsible for overseeing the day-to-day operations of our service desk, ensuring the timely resolution of technical issues, and providing exceptional customer service to our internal stakeholders. You will play a critical role in managing a team of support analysts and ensuring efficient and effective support processes are in place to meet the needs of our organization.
DMI, LLC is seeking a Unix/Linux Administrator to join our team.
As a Unix/Linux Administrator, you will play a key role in designing, implementing, and maintaining Linux-based systems for Federal Trade Commission (FTC) project. Combining your knowledge of RHEL, cloud platforms, Oracle Linux, you will ensure our systems are stable, secure, and performant. Your responsibilities will include end-to-end management of our Linux environment and collaboration with...
We are seeking an experienced IT Modernization Consultant II to support enterprise-level IT transformation initiatives at FEMA. This role requires a blend of technical proficiency, innovation, and leadership in driving IT modernization efforts across federal environments. The ideal candidate will have a strong foundation in AI/GenAI implementation, cloud fundamentals, and experience managing or sustaining large-scale federal IT systems.
Key Responsibilities:
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DMI, LLC is seeking a Contact Center Director to join our Managed Services team. Our Contact Center Director will be responsible for ensuring the DMI contact center always operates effectively and efficiently. They must ensure that the contact center maintains a high customer satisfaction and quality assurance scores, and this candidate must have the ability to maintain a positive, professional attitude with customers and employees.
The Contact Center Director is responsible for managing scheduling, leading their team of service desk...
DMI, LLC is seeking a Network Security Engineer to join us.
Network Security Engineer will actively participate in planning and coordinating the design, installation, and
connectivity of computer and network systems to ensure stable, scalable, redundant, and secure 24x7 network
operations.
DMI, LLC is seeking a Quality Assurance Lead to join us.
The Quality Assurance Lead ensures high-quality IT service delivery and customer satisfaction for enterprise operations. This role focuses on quality assurance, customer engagement, and process improvement to meet organizational goals. Key responsibilities include:
- Quality Assurance: Develop and maintain processes to ensure deliverables meet performance...
DMI, LLC is seeking a Program Manager to join us.
The Program Manager oversees the execution of IT operations and maintenance services, acting as the primary interface for project stakeholders. This senior role ensures alignment with industry best practices for project management. Key responsibilities include:
- Program Oversight: Plan and manage all project tasks, ensuring adherence to scope, schedule, and cost...
DMI, LLC is seeking a Network Engineer to join us.
The Network Engineer III designs and maintains enterprise data network infrastructure to ensure high availability, security, and performance across multiple sites, including fixed and temporary locations. This senior role supports IT operations and maintenance services in hybrid on-premises and multi-cloud environments. Key responsibilities include:
- Network...
DMI, LLC is seeking a Enterprise Cloud Architect to join us.
The Enterprise Cloud Architect III is a senior-level role responsible for designing, implementing, and overseeing hybrid multi-cloud IT architecture to support enterprise IT operations and maintenance services. This position ensures that cloud infrastructure is secure, scalable, and aligned with organizational objectives to deliver reliable IT services during routine operations and high-demand scenarios. Key responsibilities include:
DMI, LLC is seeking a Cloud Database Specialist to join us.
The Cloud Database Specialist III is a senior-level role responsible for designing, managing, and optimizing cloud-based database systems to support enterprise IT operations and maintenance services. This position ensures that database solutions are secure, scalable, and aligned with organizational objectives to deliver reliable IT services across hybrid multi-cloud...
As a Hardware Asset Management Analyst, you will support Federal Deposit Insurance Corporation (FDIC). The successful candidate has experience performing asset management functions. The person in this role shall be responsible for supporting hardware audits, physical asset verification, asset custodianship, and help develop process improvement and automation documentation. The “right fit” candidate must have experience receiving IT equipment, including logging, storing it securely, and conducting periodic inventories, to include equipment distributions. Support will also include tracking asset utilization and ensuring assets not-in-use are recovered,...