DMI (Digital Management, Inc.) is seeking a Help Desk Specialist.   

We are seeking a highly motivated and talented Front-­end Web Developer to contribute to the vision and creation of amazing interactive Web customer experiences for our large retail clients. You will work closely with front-end creative teams and back-end software engineers. This position will require a dynamic, results-oriented individual who can handle a fast paced environment and react quickly to changing client needs.     Responsibilities: - Build and improve software and tools by translating functional requirements into robust, interesting, supportable, and exciting Web-based applications that work within the overall system architecture - Participate in the full lifecycle site development, including client-­side browser development, implementation, browser compatibility validation, and bug-­fixing. - Actively troubleshoot and support applications in production-­critical environments Successful candidates will have: - Have a demonstrated ability to roll up his/her sleeves to develop and implement new features and functionality, especially related to client browser-­side capabilities, including JavaScript, HTML5, CSS3, and responsive web design - Be passionate about writing reliable, efficient, and maintainable pages and code - Have an entrepreneurial spirit with a drive to contribute new ideas for future development

Digital Management, LLC (DMI) is looking for a full time SharePoint/O356 Architect to support our DMI Platform Solutions team. Duties and Responsibilities: - Architect and develop solutions built on SharePoint on-premises environments and SharePoint Online. - Build scalable, extensible, and secure applications - Implementation of custom branding solutions for SharePoint including Master Pages, Page Layouts, Pages, CSS, jQuery and jQuery UI components - Design and build solutions using Visual Studio and SharePoint Designer 2013. - Maintain SharePoint 2013 workflows built with Visual Studio or SharePoint Designer 2013. - Create SharePoint features to deploy content types, lists, event handlers, and timer jobs. - Package and deploy full-trust and client side SharePoint solutions - Execute PowerShell scripts to automate tasks and maintenance of SharePoint environments - Creation of technical design documentation

Digital Management, LLC (DMI) is seeking a full-time Tableau Administrator to support a Federal project in McLean, VA.   Duties and Responsibilities: - Configure and maintain Tableau Server Software Layer - System Administration (includes site creation, server maintenance/Upgrades/patches). - Change management including software, hardware upgrades, patches - Monitor server activity/usage statistics to identify possible performance issues/enhancements - Performance tuning / Server management of tableau server environment (clustering, load balancing). - Create/Manage Groups, Workbooks and Projects, Database Views, Data Sources, and Data Connections. - Manage and support migration of objects (dimensions, measures, hierarchies, reports, workbooks, dashboards), from development to production environments. - Provide appropriate training and support to business users on the use of Tableau interactive web reports, and Tableau Desktop. - Partner with the business to design tableau KPI scorecards & dashboards. - Assist in the identification and migration of data sources to the Tableau server. - Assist in the development of workbooks and dashboards to support business initiatives. - Develop and document standards/best practices for the development and administration of the Tableau platform. - Work closely with technical architects, data, and software engineers to ensure optimal application and data database/warehouse design to support reporting requirements. - Good understanding of Active Directory, Certificates, DNS, Load Balancer, and Network Firewall.

DMI is currently seeking to hire a Mobile Lifecycle Program Manager to lead our prestigious Mobile Device Management efforts for a federal customer in the DC area. The Mobile Lifecycle PM will work closely with team members across DMI to scope, staff, and deliver projects to our customer and help us grow the federal MDM practice.   Duties and Responsibilities: * Support a team of Mobile Device Management engineers and technicians that provide support to MDM Operations on the XenMobile10 platform residing in a FedRamp Cloud environment. * The 3500 Mobile Devices are provisioned and managed by her team and includes service levels of 99.9% availability 24x7x365.  * Experience with Mobile Refresh experience  

  •      Bachelor’s Degree and 5 years’ experience in the implementation of modern data ecosystems in AWS/Cloud platforms. •      Strong experience with AWS ETL/File Movement tools ( GLUE, Athena, Lambda, Kenesis and other AWS integration stack) •      Strong experience with Agile Development, CI/CD, Jenkins, Github, Automation platforms •      Strong experience with AWS database technologies ( Redshift, Aurora, RDS,S3 & other AWS Data Service ) covering security, policies, access management •      Strong programming Experience with Lambda, Python and Spark •      Experience with Apache Airflow,Ansible & other automation stack. •      Excellent oral and written communication skills. •      A high level of intellectual curiosity, external perspective, and innovation interest •      Strong analytical, problem solving and investigative skills •      Experience in applying quality and compliance requirements •      Experience with security models and development on large data sets   Additional Preferences •      ITIL Certification

The Experience group at DMI helps clients navigate the demands of modern brands -- how to engage with customers to develop strong, lasting relationships. This manifests in marketing, customer experience and technology needs. Within the experience group, Strategy supports all three disciplines. As such, DMI is looking for a Director of Strategy to oversee both marketing and customer experience projects. In addition to supporting and overseeing client projects, the Director of Strategy will participate in new business pursuits to help drive agency growth. We’re looking for someone with a strong point of view, who can represent the voice of the customer to internal and client teams, while collaborating with design and technology.  You have a curious mind, a strong gut, and you know how to pull the heartstrings. You are a natural problem solver with a bias towards action. 

DMI (Digital Management, LLC.) is looking for a Senior UNIX System Administrator to support our DISA project.   Duties and Responsibilities:   Duties of the position are for a Senior UNIX System Administrator and include the following tasks; - Manage and maintain currently supported and subsequent UNIX based Operating Systems (OS) on physical and virtual operating environments, providing technical oversight and consultation services.  - Utilize UNIX scripting (Bourne, Korn, PERL, BASH, PowerShell, etc.) to optimize and automate system administrator tasks. - Provide technical support for disaster recovery efforts (actual or simulated). - Perform hardware and software technology refreshes, ensuring milestone compliance while coordinating with MPs to minimize disruptions. - Work with and manage Incident Management tickets within help desk ticketing system.  - Perform back-up/recovery functions for UNIX server environments. - Perform all security/compliance functions for UNIX server environments, including (Assured Compliance Acceptance Center (ACAS), SPLUNK, Host Based Security System (HBSS), Enterprise Security Posture System (ESPS), etc.) to monitor and mitigate vulnerabilities and ensure compliance within specified timelines.

DMI (Digital Management Innovations) is looking for a Sr. UI/UX Designer in Noida   Job Description   Key Responsibilities:   - Produce high-quality User Experiences for new and existing projects - Collaborate closely with product owners to develop wireframes, mockups, to meet stakeholder requirements - Design user interface elements, leveraging HTML, CSS, JavaScript, Images, etc. - Establish and promote design guidelines, best practices and standards

DMI (Digital Management Innovations) is looking for a Sr. FullStack Developer in Noida   Required Experience:   Proven experience with the following: - 4 - 7 years’ experience with JavaScript (including ES6 or later), Node.JS - Understanding of asynchronous request handling, promises, and asynch-await - Experience with back-end frameworks including Express.js and Passport.js - Familiarity with build tools such as Gulp - Experience with testing frameworks such as Mocha - Experience with database (DDL, DML,Queries, Joins, Stored Procedures etc) - Understanding of HTML5 and CSS3 - Experience working with GitHub and understanding of branching strategies - Experience with continuous Integration / Continuous Deployment processes - Knowledge of 12-Factor Application Development Methodology - Knowledge of Cloud Platform (Heroku/OpenShift/Cloud Foundry) - Knowledge of AWS Services (EC2, EBS, S3, Lambda, RDS, VPC, KMS) - Experience in Azure based web application development involving (Microservices, ADLS, ADL, Key vault, Service Fabric, Azure Cosmos DB) - Proficient with container systems like Docker and container orchestration like EC2 Container Service, Kubernetes, worked with Terraform - Working knowledge of secure coding principles, application security vulnerabilities, and counter measures (Sonar, Checkmark etc)  

Position Overview Our managed services business needs a Mobile Analyst I to join our staff. We are looking for a highly organized and efficient person to provide end user support for our managed services operation. The successful candidate will answer phone calls, provide support using chat functionality, and resolve tickets and orders. When necessary, the Mobile Analyst I will cross-train and participate in other responsibilities of the Contact Center team. Roles and Responsibilities:  - Create tickets for MACD requests (moves, adds, changes, and disconnects). - Work and resolve tickets following procedures outlined in a knowledgebase. - Answer inbound phone calls. - Respond to voicemails. - Answer inbound chats. - Maintain satisfactory quality assurance scores. - Assist other teams with overflow work.

Our managed services business needs a Mobile Technical Specialist II to join our staff. We are looking for a highly organized and efficient person to provide end user support for our managed services operation. The successful candidate will answer phone calls, provide support using chat functionality, and resolve tickets and orders. When necessary, the Mobile Technical Specialist II will cross-train and participate in other responsibilities of the Contact Center team.   Roles and Responsibilities:  - Assist with activation of mobile phones and setting up email/enrollment to MDM. - Provide second tier device troubleshooting support to end users. - Troubleshoot MDM enrollment. - Troubleshoot connectivity. - Troubleshoot email setup. - Troubleshoot public and proprietary applications. - Resolve technical support incidents. - Assist users by placing orders or creating request tickets. - Answer inbound phone calls. - Respond to voicemails. - Answer inbound chats during high volume times. - Maintain satisfactory quality assurance scores. - Assist other teams with overflow work.

Roles and Responsibilities:    Responsible for supporting multiple customer’s with their MDM Environment including, but not limited to, managing the administration console, application management, server maintenance and installation and technical documentation write-ups. The qualified candidate will also be required to troubleshoot network and connectivity issues, along with server related issues. Participating in an On Call Schedule will be required as well.   Ability to be able to work in a team atmosphere within DMI, as well as Helpdesk, Exchange and Security teams within the customer’s infrastructure. The qualified candidate is one who responds quickly to critical issues and works as long as necessary until a resolution is reached. The qualified candidate needs to exhibit patience and professionalism at all times as they will be a representative of DMI to the customer. Performs activities such as application pushes, version upgrades on servers, app inventory maintenance and diagnostic research on a per device level.   Incident and Problem Management.: Follow established incident and problem management programs and related Standard Operating Procedures (SOP) in order to document all requests for service, resolve user issues, correct the root cause of incidents, and minimize any adverse impact to customers. The objective for incident management is to restore normal service operations as quickly as possible with minimum disruption to the organization. In addition, the objective for problem management is to minimize the adverse effect of incidents and problems caused by network architecture limitations and deficiencies. Provide incident and problem management based on the fundamental processes found in the ITIL® and ITSM® frameworks and established policies and procedures.   Work directly with end-users and IT staff to ensure problems are resolved in expected timeframe. In addition, provide escalation support to DMI’s Service Desk following established help desk standard operating procedures, in addition to being able to possessing the following skills:   - Advanced knowledge on how to manage an MDM environment with both physical and virtual servers, including device enrollment, certificate management, setup of policies & configurations, server updates, feature updates and bug fixes. - Be able to use tools such as logs and monitoring to troubleshoot issues. - Develop and follow application testing plans - Ability to write professional documentation and training material. - Expert knowledge with setup and configuration of applications within an MDM environment. - The ability to work within a team atmosphere. - Be self-motivated to learn multiple MDMs to support DMI and the rest of the Engineering Team. - The ability to diagnose and troubleshoot connectivity and network related issues - Follow Change Management procedures as set forth by ITIL standards - Experience with using the iOS platform, including DEP and VPP. - Experience with working on Android platform, including Android Enterprise - Basic knowledge of load balancers such as an F5. - Basic knowledge of how mail platforms such as Exchange, Office 365 & Lotus Notes works. - Monitor service delivery and service support to ensure timely IT support services to the user community. - 24/7/365 on call rotation. - Support all technology within DMI’s MMS division. - Provide innovations in technology to help grow and advance our customers.  

DMI (Digital Management, LLC.) is looking for a FullStack Developer to support   Duties and Responsibilities: - Operate within an Agile team environment - Assist in the scoping and estimation of user stories - Steward and execute upon user stories within the team’s backlog - Identify opportunities for improvement and / or gaps within existing EWI capabilities and processes - Help make architectural decisions to drive efficiency and maintain compliance in a regulated space - Provide technical expertise and guidance to EWI developers to ensure operational excellence - Understand the “big picture” and create reusable patterns that solve problems for cross-functional teams

Digital Management, LLC (DMI), is seeking to hire a QT/QML – C++ Developer to support our Bangalore Team.   Duties and Responsibilities include: - QT: (Good academics: should be 70% & above in Engineering, good company) - BE/BTech/MCA (computer science / E&C) with 2-5 years of industry experience in the field of software development - Good understanding of OOA/OOA concepts - Experience with C++ and C programming languages - Experience with Qt/QML development - Good understanding on Linux OS - Good Understanding of data structure - Hands on with GUI application in Qt/QML - Excellent problem analysis and debugging skill is desirable

DMI (Digital Management, LLC.) is looking for Director/Delivery Head – ApplicationDevelopment positioned to take DMI's World Class Emerging Technologies into new markets.   The Director of Application Development assists in leading consulting delivery and strategy within our Global Application Development Practice. This role requires an individual recognized as a subject matter expert in Enterprise Solution Development using Cloud-Native approaches, modern Web Application Frameworks and Java technologies.   Duties and Responsibilities:   The Director demonstrates delivery expertise by leading a team of resources and maintaining accountability for engagements and projects within the Practice. The right candidate will develop a vision and go to market solutions that will demonstrate our strong technology services to our clients.   This role is responsible for driving growth of the Practice through a combination of business development, talent management, engagement oversight, strategic direction setting and thought leadership. This position will maintain some minimal direct consulting responsibilities as well.   This position is accountable for: - Practice Strategy and Development - Drive overall growth and success of the Practice - Establish vision and business plan - Support the development of team and individual resources through knowledge transfer, training, coaching and mentorship Foster a culture of ownership, investment, excellence, growth, and team achievement Recruitment of new talent of all levels into the Practice - Business Development - Support business development activities through pre-sales, technical design and solution formulation, proposal creation and estimation - Create client solution offerings - Support market development activities - Engagement Oversight - Oversee engagement expectations, including planning and budgeting - Ensure the objectives of client engagements are met and expectations are exceeded - Ensure excellence of deliverables on key engagements - Fulfill trusted advisor duties for top level stakeholders and client sponsors - Practice Administration - Manage budget, including approving training requests and other expenses, utilization and bench hires - Responsible for the oversight and delegation of hiring and performance plans

DMI (Digital Management, LLC.) is looking for Commercial Business Development/Sales Manager –Retail positioned to take DMI's World Class Emerging Technologies into new markets.   As DMI continues its growth and expansion, we are looking for experienced sales executives who have sold into these markets and have relationships with C-Level executives such as Chief Digital Officers, Chief Information Officers, Chief Technology Officers, and IT Specialists.   The ideal candidate will have a background in IT Solutions to include Mobile, Data Analytics, AI, Service Desk, Collaboration, Desktop, IoT, Cloud, and technology deployments along with established client relationships. This individual will be focused on helping DMI promote its decade of systems integration experience to Retail customers.   Duties and Responsibilities: - Consistently meet sales and profitability goals. - Must generate new business with named accounts - Must have sold to one or more of the areas identified with a proven track record. - Establish Master Services Agreements and New Awards - Manage and develop relationships with customers and provide a consultative sales approach that delivers the highest account management services. - Position, configure and quote product and service solutions to clients. - Manage leads and opportunities through the companies CRM tools. - Accurately and consistently report sales forecasts and opportunity funnels - Participate in the creation, editing, and closure of services proposals. - Work with DMI Operations Organizations to understand and position their technologies, understand and articulate their value proposition to clients. - Participate in field marketing to generate interest and provide information to the client prospect community to include driving attendance to such events and activities - Represent DMI Operations Organizations to clients and be able to articulate our areas of expertise - Set proper expectations and maintain open communication with clients and vendors through the business development and sales process's lifecycle. - Effectively leverage supporting resources in the sales process with the spirit of teamwork and cooperation. - Professionally develop and present sales presentations to large groups and executive-level clients. - Background in managed services focused on supporting the end-user environment.

  ·        Bachelor’s degree in computer science, information technology, management information systems or equivalent work experience  ·        4+ years of experience in the core tools used by the solution services team (e.g. SQL, Java/OpenShift, NodeJS, Python)( more combinations is high selectivity) Experience with one or more AWS ETL/File Movement tools.  ·        Ability to work with business owners to define key business requirements and convert to technical specifications ·        Experience with security models and development on large data sets ·        Expertise in the design, data modeling creation, and management of large datasets/data models ·        Expertise in system performance and user experience of solutions ·        Expertise with analytics and business intelligence solutions ·        Partner with and influence vendor resources on solution development to ensure understanding of data and technical direction for solutions as well as delivery Experience with Agile Development, Lambda, Python and Spark , Apache Airflow and Ansible , GitHub and Jenkins toolsets Familiarity with AWS database technologies, S3, Kinesis, Glue and Athena Experience with Lambda, Python and Spark  Experience in development and deployment on cloud infrastructure Knowledge if Clinical Domain or Clinical Experience is highly desired

DMI (Digital Management, LLC.) is looking for a Information Systems Security Officer to support our client in Baltimore , MD   Duties and Responsibilities: - Acquire and manage the necessary resources, including leadership support, financial resources, and key security personnel, to support information technology (IT) security goals and objectives and reduce overall organizational risk. - Advise senior management (e.g., Chief Information Officer [CIO]) on risk levels and security posture. - Advise senior management (e.g., CIO) on cost/benefit analysis of information security programs, policies, processes, systems, and elements. - Communicate the value of information technology (IT) security throughout all levels of the organization stakeholders. - Collaborate with stakeholders to establish the enterprise continuity of operations program, strategy, and mission assurance. - Ensure that cybersecurity inspections, tests, and reviews are coordinated for the network environment. - Participate in Risk Governance process to provide security risks, mitigations, and input on other technical risk. - Knowledge of computer networking concepts and protocols, and network security methodologies. - Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). - Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and privacy. - Knowledge of cybersecurity and privacy principles. - Knowledge of cyber threats and vulnerabilities. - Knowledge of cybersecurity and privacy principles used to manage risks related to the use, processing, storage, and transmission of information or data. - Knowledge of Personally Identifiable Information (PII) data security standards. - Knowledge of Payment Card Industry (PCI) data security standards. - Knowledge of Personal Health Information (PHI) data security standards. - Knowledge of data loss prevention (DLP).

Cloud Native Architect   Are you an architect with an Object-Oriented background who has embraced modern web development? Do you want to architect & build enterprise-grade API systems using open api spec using Node.js deployed in a cloud platform such as AWS? Do you enjoy helping to lead teams, while you work shoulder to shoulder on the full breadth of web development on serverless applications?   If this sounds like you, we can’t wait to meet you. We’re actively seeking a Cloud Native Architect to join our talented team of consultants.    What’s in it for you?   As a Cloud Native Architect, you’ll be designing and creating and exposing API using best-in-class cloud technologies to solve our clients’ challenges. Along the way, you will rapidly augment your existing experiences with additional experience across industries and disciplines.  You won’t be focused on one technology or application layer.  Rather, you’ll be an invaluable asset to your team by taking responsibility for the overall application, guiding team members along the development path, and developing across all layers of client solutions.   Eager to learn new technologies, earn a certification, and grow your skills?  We wouldn’t have it any other way.  Here at DMI, we emphasize skills cultivation, achievement recognition, and employee engagement.  You will be encouraged to try new technologies and step into a new role with the support of an outstanding community of developers and architects.