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DMI is seeking an experienced and driven Service Delivery Manager to lead and scale the delivery of managed mobility services across our customer base. This role is not focused on sales, it is focused on owning the customer relationship, managing service performance, and leading a team of Service Delivery Specialists (SDSs) who oversee customer accounts.
The Service Delivery Manager will be responsible for developing and implementing a standardized customer governance framework, building long-term client relationships, ensuring...
DMI is seeking a Knowledge Management Specialist to support our Contact Center and Managed Services organization. This role is responsible for designing, maintaining, and optimizing knowledge articles and documentation to enable exceptional customer service and efficient agent resolution. The ideal candidate is highly organized, process-oriented, and passionate about continuous improvement in knowledge delivery.
You will collaborate with agents, team leads, platform specialists, and service delivery teams to ensure that our...
Position Opening
Digital Management LLC
QA / Test & Evaluation Specialist II
Full-time professional position headquartered in McLean, Virginia, with relocation to unanticipated project sites within the US expected. Travel is not required to perform the job duties.
Position Opening
Digital Management LLC
Senior Security Engineer
Full-time professional position at Digital Management’s business office located in McLean, Virginia, with relocation to unanticipated project sites throughout the US expected. Travel is not required for this position.
Position Opening
Digital Management LLC
Senior Analyst
Full-time professional position at Digital Management’s business office located in McLean, Virginia with relocation to unanticipated project sites within the US expected. Travel is not required for this position.
Position Opening
Digital Management LLC
Project Manager
Full-time professional position at Digital Management’s business office located in McLean, Virginia, with relocation to unanticipated project sites throughout the US expected. Travel is not
Position Opening
Digital Management LLC
DevOps Engineer Infrastructure
Full-time professional position headquartered in McLean, Virginia.
At DMI, we are seeking a passionate and detail-oriented Data Analyst to join our Technical Services team. This role will sit onsite in our Cincinnati office. In this role, you will be at the forefront of leveraging data to drive business decisions, working closely with cross-functional teams to provide actionable insights. As part of our data-centric culture, you will use Domo to develop visually compelling dashboards and reports, transforming complex data sets into clear and impactful visualizations. Your work will empower leaders across the organization to make data-driven decisions that shape the future of our...
DMI, LLC is seeking a Storage Engineer to join us.
Duties and Responsibilities:
- Knowledge of the SAN, NAS & DAS hardware and software for storage, specifically Cisco and Brocade fabric architectures and tiered multi-protocol storage models.
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DMI, LLC is seeking a IT Asset Administrator to join us.
Person would be responsible for coordinating the acquisition, inventory, distribution, and disposal of technical equipment for a state agency. The ITAM Asset Administrator shall report to ITAM Asset Manager and act as point of escalation for incidents and requests related to hardware quotations, inventory, auditing requests, and the processing of excess property.
DMI, LLC is seeking an End User Support Specialist to join us. The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and management of desktop computers, laptops, tablets, mobile devices, printers, and related hardware and software which is specific to each agency’s needs.
This position is responsible for supporting all Windows based operating systems including current as well as...
DMI (Digital Management, LLC.) is looking for a Service Request Specialist.
We are looking for a highly organized and efficient person to provide end user support for our managed services operation. The successful candidate will submit requests to vendors & resolve tickets. When necessary, the Service Request Specialist will cross-train and participate in other responsibilities of the Contact Center team.
DMI, LLC is seeking a Systems Security Specialist to plan, design, develop, administer, monitor, and govern various security policies, controls, and systems to join us.
Duties and Responsibilities:
Develop and implement cloud security controls,...
DMI, LLC is seeking a Testing Specialist to provideUser Acceptance, Manual, Integration, and/or Automation Testing and other testing and quality assurance services to join us.
Duties and Responsibilities:
DMI, LLC is seeking a Senior Database Management Specialists to design, develop, optimize, administer, govern, and maintain complex databases and provide various database operational support services to join us.
Duties and Responsibilities:
Design,...
DMI, LLC is seeking a Senior Systems Analyst (Operations) to join us.
Duties and Responsibilities:
Install, configure and manage Informatica Power Center. Assess the impact of upgrading Informatica and all its components (Informatica...
DMI, LLC is seeking a Senior Java Developer to join us.
The client seeks two (2) Applications Development Expert (Java) to provide expert-level of technical services in the areas of development and integration for enterprise-level applications and custom integrated solutions, including major enhancements and interfaces, functions and features for the Health Benefit Exchange (HBX)...
DMI, LLC is seeking a Senior Systems Architect (Salesforce) to plan, architect, design, develop, integrate and implement and support Salesforce solutions for our client.
Duties and Responsibilities:
Demonstrate...
DMI (Digital Management, LLC.) is looking for a Tier I Help Desk Technician. We are looking for a highly organized and efficient person to provide end user support for our managed services operation. The successful candidate will answer phone calls, provide support using chat functionality, and resolve tickets and orders. When necessary, the Tier I Technician will cross-train and participate in other responsibilities of the Contact Center team.
Duties and...
The Network Security Engineer role requires extensive Palo Alto Panorama, Firewalls, and Global Protect experience, along with extensive networking experience. Palo Alto Prisma Access and Zero Trust Network Access knowledge and experience are highly desired. A Network Security Engineer is responsible for providing architectural, technical, and problem resolution support for a Federal Agency network and security infrastructure that promotes a secure and scalable environment that aligns with the security requirements of our...