DMI (Digital Management, Inc.) is looking for a Red Hat Enterprise Linux (RHEL) System Administrator (SA) that reports to the Operations Manager.  The RHEL SA will support and troubleshoot RHEL issues relating to performance and compliance at a minimum.  Assists in managing all aspects of information technology (IT) system security as it applies to the Risk Management Framework.  Conducts investigations in anomalies found during audit trail analysis.  Assists with regular vulnerability scans, improvements, and patching of RHEL systems.  Investigates and resolves RHEL problems.  Uses skills, knowledge, and...

The SharePoint Developer designs, develops, and maintains customized SharePoint sites, workflows, forms and applications, primarily using technologies like Microsoft 365, Power Platform, C#, JavaScript, and SQL. They translate business requirements into technical solutions, manage site structures, ensure system security, and often handle migration from legacy systems.  The SharePoint Developer will be responsible for the following, though responsibilities may not be limited to the following: Create bespoke web parts, SharePoint-hosted apps, master pages, and content types using SharePoint Framework (SPFx), JavaScript, and CSS.  

The Request Fulfillment Lead is responsible for overseeing a team dedicated to responding to customer requests for hardware, software, and IT assistance, ensuring timely and accurate service delivery that meets organizational standards and enhances the customer experience. This role manages the end-to-end lifecycle of request fulfillment, including logging, prioritizing, assigning, and resolving requests, while ensuring compliance with established service level agreements (SLAs). The Request Fulfillment Lead works closely with stakeholders to understand their needs, proactively identify opportunities for process improvement, and implement solutions that streamline workflows and reduce...

The Senior Performance & Metrics Analyst supports IT Governance under the Lifecycle Operations Line of business by designing and overseeing performance reporting frameworks, defining KPIs, ensuring data governance, and delivering executive dashboards. They provide strategic insights into portfolio performance, enabling leadership to make informed decisions.   Their role includes establishing reporting standards, ensuring data integrity, and mentoring junior analysts. Senior staff also play a critical role in ensuring that reporting...

Provides 24/7/365 customer-centered IT support as the first point of contact for all user issues. Using ITIL-based service management processes, they log, classify, and resolve incidents and service requests, including processing move, add, change, and delete account requests.   Proactively monitors incidents nearing SLA thresholds, escalating as needed to ensure accountability and timely closure. They identify trends and recurring issues, recommending process, tool, or knowledge base improvements to elevate service quality and reduce incident volumes....

The Catalog Manager Analyst supports the Service Catalog within Business Relationship Management under the Service Delivery Line of Business, assisting in maintaining and enhancing a central repository of IT services, approved hardware, and software to ensure customers have an intuitive way to browse, request, and self-install items.   Using strong analytical and data management skills, along with the ability to maintain and update service catalog entries, this role ensures accuracy and relevance of information. Familiarity with ITSM...

The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Leveraging expertise in hardware maintenance and diagnostics for PEVS systems, along with proficiency in Tier 2 troubleshooting and repair excluding parts costs, this role conducts diagnostics, attempts repairs and replaces faulty devices with...

The Field Office Deskside Technician provides onsite IT Services at Field Offices within Mission and Site Support Services under the Service Delivery Line of Business, delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations.   In addition to scheduled and on-demand support, the Technician staffs a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes—enhancing user satisfaction and minimizing downtime....

The QA Test Engineer within Application Development under the Infrastructure Services Line of Business is responsible for ensuring the reliability, security, and compliance of enterprise applications.  Will develop, execute, and maintain both manual and automated test scripts—including functional, regression, and system integration testing—to validate software functionality against strict agency standards and user requirements     Candidate will collaborate closely with developers and stakeholders to...

DMI, LLC is seeking a Tier I Help Desk Technician to join our Managed Mobility Services (MMS) Contact Center in Sharonville, OH. This role is part of our Live Services team, providing frontline technical and customer support for enterprise and government clients using mobile devices and mobility solutions. In this position, you will interact directly with end users in a high-volume contact center environment, assisting with troubleshooting, device activation, service requests, and general support for mobile devices including iPhones, Android devices, and tablets. You will communicate with...

DMI, LLC is seeking a Journeyman Computer Systems Engineer and Architect to join us   Duties and Responsibilities: - The Journeyman Computer Systems Engineer/Architect supports the design, integration, and implementation of enterprise IT systems under the guidance of senior engineers and architects within the TALON...

DMI, LLC is seeking a Senior Computer Network Support Specialist to join us   Duties and Responsibilities: - The Senior Computer Network Support Specialist provides advanced technical support and engineering assistance for TSA’s enterprise network infrastructure, delivering expert-level troubleshooting,...

DMI, LLC is seeking a Computer Operator IV to join us   Duties and Responsibilities: - The Computer Operator IV is a senior-level practitioner responsible for the advanced operation, monitoring, and administration of TSA’s enterprise computing systems, including data center infrastructure, server platforms, and...

DMI, LLC is seeking a Cloud DEV SecOps III to join us   Duties and Responsibilities: -  The Cloud DEV SecOps III integrates development, security, and operations disciplines to deliver secure, automated, and continuously improving software and...

DMI, LLC is seeking a Senior Cloud Infrastructure Architect to join us   Duties and Responsibilities: - The Senior Cloud Infrastructure Architect designs, engineers, and implements cloud and hybrid infrastructure solutions for TSA, encompassing compute, storage, networking, identity management, and platform services...

DMI, LLC is seeking a Cloud Architect to join us   Duties and Responsibilities: - The Cloud Architect is a senior SME-level practitioner responsible for defining and driving TSA’s cloud architecture strategy across AWS, Azure, and hybrid multi-cloud environments, ensuring that cloud solutions are scalable,...

DMI, LLC is seeking a Senior Software Developer for Systems Software to join us   Duties and Responsibilities: - The Senior Software Developer for Systems Software designs, develops, and delivers enterprise-grade software solutions supporting TSA’s mission-critical applications and IT infrastructure, including...

DMI, LLC is seeking a Subject Matter Expert in Network and Computer Systems Administration to join us   Duties and Responsibilities: - The Subject Matter Expert in Network and Computer Systems Administration is the senior technical authority on enterprise infrastructure operations and administration within the TALON...

DMI, LLC is seeking a Subject Matter Expert in Information Security Analysis to join us   Duties and Responsibilities: - The Subject Matter Expert in Information Security Analysis serves as the premier cybersecurity authority within the TALON program, providing strategic advisory services to TSA’s IT leadership on...

DMI, LLC is seeking a Subject Matter Expert in Computer Systems Engineering and Architecture to join us   Duties and Responsibilities: - The Subject Matter Expert in Computer Systems Engineering and Architecture is the highest-level technical authority for systems design and integration under the TALON...