DMI (Digital Management, LLC.) is looking for a Bilingual Tier I Help Desk Technician.  We are looking for a highly organized and efficient person to provide end user support for our managed services operations in Canada. An ideal candidate will be bilingual in English and French Canadian to accommodate our customer base. The Tier I Technician will answer phone calls, provide support using chat functionality, and resolve tickets and orders. When necessary, the Tier I Technician will cross-train and participate in other responsibilities of the Contact Center team.

DMI is looking for a Service Desk Quality Analyst to support a federal customer in the DC Metro area.    Duties and Responsibilities: - Manage a Quality Assurance Program to ensure the Service Desk is delivering quality support. - Ability to review tickets, recorded calls, and coach. -

DMI, LLC is seeking a highly skilled and experienced Senior Business Analyst/Tester with strong expertise in administering benefits programs, retirement plans, defined contributions plans, knowledge of leave plans (LTD, STD, etc.) union/non-union populations. The ideal candidate will have a strong understanding of the Oracle Fusion’s Benefits module. You will work closely with Benefits and Retirement leadership to ensure the effective operation, maintenance, and continuous improvement of the Benefits Module. This role will be supporting these tasks: Assists with conversion/validation, test scripts, supporting the team with Jira.

DMI, LLC is is seeking a highly skilled and experienced Senior Business Analyst,Tester with experience in Oracle Fusion Recruiting module. You will work closely with Talent Acquisition Leadership and subject matter experts in the deployment and to ensure the effective operation, maintenance, and continuous improvement of the Oracle Recruiting Module. This role will be supporting these tasks: assists with conversion/validation, test scripts, documentation and supporting the team with Jira.The ideal candidate will work alongside the Talent Acquisition staff to include: bridge business needs and technical solutions ensuring that the recruitment processes are...

DMI, LLC is seeking a highly skilled and experienced Trainer with experience in curriculum development, developing training materials, train the trainer, end user training and post go-live support. The ideal candidate will have a strong understanding of PeopleSoft ELM, Oracle Guided Learning (OGL) and Oracle Learning Cloud (OCL), paired with advanced knowledge of HR business processes and project management. This role will work closely with the Human Capital Performance & Learning team and the project training team. This role will be supporting these tasks: Assists with conversion validation cleanup in PeopleSoft. Develops reports, functional specs,...

DMI, a leading digital services and IT solutions provider, is seeking a seasoned Senior Content Writer & External Communications Lead to drive brand storytelling, thought leadership, and digital content strategy across public sector and commercial enterprise audiences. This role will lead content planning and execution across digital channels, campaigns, executive communications, and public relations — ensuring a consistent and engaging voice for DMI across the market.   Duties & Responsibilities: -

DMI is looking for a Support Intern to support our Federal and Corporate Services divisions.  We are looking for team members who are creative problem solvers, excited to work in new technology areas, and ready to wear multiple hats to get things done in a highly energized, fast-paced, innovative, and collaborative environment.       Duties and Responsibilities:  - General...

DMI, LLC is seeking a Network Security Engineer to join us. The Network Security Engineer will actively participate in planning and coordinating the design, installation, and connectivity of computer and network systems to ensure stable, scalable, redundant, and secure 24x7 network operations.   Duties and Responsibilities: -

DMI, LLC is seeking a Program Manager to join us. The Program Manager provides executive-level oversight and governance for all FA1 services. This role is responsible for ensuring contractual compliance, performance excellence, customer satisfaction, and administrative alignment.   Duties and Responsibilities: - Serve as the primary contractual interface between the Contractor...

DMI, LLC is seeking a Service Desk Support Specialist to join us. The Service Desk Support Specialist is responsible for providing frontline IT support to users across Army networks, including NIPR, SIPR, and CENTRIXS-K. This role serves as the primary interface for incident resolution, account provisioning, and workstation troubleshooting. The individual will ensure high availability of end-user systems by executing timely diagnostics, patch management, and endpoint compliance tasks. This includes supporting secure mobile device...

DMI is seeking an experienced Web & Martech Lead to join our offshore team in India. This role requires deep expertise in full-stack web development, with a strong emphasis on WordPress architecture (PHP-based CMS environments), security, scalability, performance engineering, and enterprise-grade digital operations.   The ideal candidate will lead the day-to-day technical management of DMI’s corporate website and digital ecosystem - including server administration, uptime monitoring, security and privacy compliance, UX and accessibility improvements, and...

DMI, LLC is seeking a Senior Systems Engineer – Data Center to join us. The Senior Systems Engineer – Data Center is responsible for leading enterprise, multi-site data center infrastructure initiatives across mission-critical environments. This role requires hands-on technical leadership in data center architecture, migrations, disaster recovery, and operational governance, with close coordination across facilities and network partners.  

Digital Management, LLC (DMI) is seeking a full-time Senior Specialist to support its Federal Subcontracts team.   This candidate will ensure the procurement of suitable supplies, services, and equipment in a timely and cost-efficient manner. The candidate will ensure that such procurements fall within the requirements and limitations defined by the applicable authorization. This candidate will also be responsible for tracking bid/quotations, no bids, follow-ups, procurement...

DMI, LLC is seeking a high-performing Senior Program Manager to lead a large-scale enterprise IT infrastructure support contract for a major U.S. Federal Financial Regulatory Agency. This mission-critical role involves overseeing a $300M+ program responsible for the technological foundation that enables the agency’s legal, financial, and technical workforce to perform its regulatory mission. As the Program Manager, you will serve as the primary leader of a robust Program Management Office (PMO), coordinating the delivery of services across...

DMI, LLC is seeking a highly experienced and motivated Mainframe Systems Engineer to lead technical support and management for IBM z/OS mainframe-based solutions. This position requires a deep understanding of mainframe operations, system integration, and advanced troubleshooting capabilities. The ideal candidate will have a blend of technical expertise, strong communication skills, and experience in financial services or similar environments.   Duties and Responsibilities:

DMI, LLC is seeking a dedicated and experienced Service Desk Level II to manage Tier 1 support operations for a federal government client in Arlington, VA.    Duties and Responsibilities: - Lead and manage the client’s Tier 1 Service Desk team to meet established Service Level Agreements (SLAs) and performance metrics. - Mentor Technical Service Representatives, providing guidance on delivering high-quality technical support and customer...

DMI, LLC is seeking a Software Asset Management Specialist to join us.    Duties and Responsibilities: -  Perform Software Asset Management functions including but not limited to model management, entitlement...

DMI, LLC is seeking a Senior Windows Engineer to join us.    Duties and Responsibilities: - Lead and execute system-based projects, including scripting to automate processes and creating system documentation and diagrams. -

DMI, LLC is seeking a Z/OS Programmer/Engineer to join us. As a member of a small z/OS Systems Support group this resource will provide z/OS software technical support in the areas of z/OS and ISV product installation and maintenance, TCP/IP network monitoring and configuration, including various IP applications (assorted Daemons), assist in the development and implementation of automation workflows using z/OSMF, JSON and other tools.  

DMI, LLC is seeking a IT Process Manager - Delivery Tower to join us.