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DMI, LLC is seeking a Sr. VM Engineer to join us.
Duties and Responsibilities:
- Infrastructure Modernization & Migration: Leading large-scale migrations from legacy environments (ESXi 7.x) to VMware vSphere 8 across multiple geographic sites using VMware HCX for...
DMI, LLC is seeking a Network Manager serves as the primary technical authority responsible for the architecture, performance, reliability, and security posture of all network infrastructure components for our state level client. This role ensures all engineering, maintenance, design, and optimization activities align with State objectives and comply with operational, security, and technical standards.
Duties and...
DMI (Digital Management, LLC.) is looking for a Bilingual Tier I Help Desk Technician. We are looking for a highly organized and efficient person to provide end user support for our managed services operations in Canada. An ideal candidate will be bilingual in English and French Canadian to accommodate our customer base. The Tier I Technician will answer phone calls, provide support using chat functionality, and resolve tickets and orders. When necessary, the Tier I Technician will cross-train and participate in other responsibilities of the Contact Center team.
DMI, LLC is seeking a Software Tester. As a SoftwareTester, you will play a crucial role in ensuring the high-quality performance of our Agile development team. You will conduct rigorous end-to-end functionality testing procedures to identify and rectify any issues, ensuring that our products meet the highest standards of reliability and functionality. Additionally, your business analyst background will enable you to analyze data, gain insights, and collaborate with stakeholders to drive strategic decisions for our...
DMI is seeking a talented ServiceNow Professional to play a key role in modernizing enterprise IT service management within a dynamic federal environment. Based in the heart of Washington, DC—where technology, policy, and mission intersect—this position offers the opportunity to directly impact how critical government services are delivered at scale.
DMI (Digital Management, LLC.) is seeking a Third Shift - Tier I Help Desk Technician to join our Managed Mobility Services (MMS) Contact Center in Sharonville, OH. This role is part of our Live Services team, providing frontline technical and customer support for enterprise and government clients using mobile devices and mobility solutions.
In this position, you will interact directly with end users in a high-volume contact center environment, assisting with troubleshooting, device activation, service requests, and general support for mobile devices including iPhones,...
DMI is currently seeking to hire a Salesforce Administrator to support a Federal Government customer in the DC metro area.The Salesforce Administrator is responsible for the configuration, support, maintenance, and enhancement of the organization’s Salesforce environment. This role partners closely with business stakeholders, technical teams, and leadership to ensure the Salesforce platform supports organizational goals and delivers a seamless user experience.
DMI, LLC is seeking a Program Manager to join us. The Program Manager provides executive-level oversight and governance for all FA1 services. This role is responsible for ensuring contractual compliance, performance excellence, customer satisfaction, and administrative alignment.
Duties and Responsibilities:
- Serve as the primary contractual interface between the Contractor...
DMI is seeking a ServiceNow Developer to build, configure, and maintain the platform improvements defined by our ServiceNow Architect. This role sits at the center of DMI’s managed mobility and helpdesk operations — the work you do directly affects the speed and quality of service delivered to our customers.
Our environment includes a CSM-based helpdesk integrated with Genesys Cloud for phone, chat, and email interactions; an extensive service catalog covering mobility transactions with multi-step catalog task workflows that vary...
DMI is seeking an experienced ServiceNow Architect to drive maturity and strategic improvement of our ServiceNow environment, which powers managed mobility and helpdesk services for our external customers. This is a hands-on advisory role — you will assess the current state, identify gaps, and guide the team through a structured improvement roadmap.
Our environment includes a CSM-based helpdesk integrated with an external cloud contact center, an extensive service catalog supporting mobility transactions across diverse customer types, and a growing set of...
DMI is seeking a Senior Specialist – Marketing Operations to support global marketing execution, operations, and performance tracking across digital marketing, demand generation, and enterprise campaigns.
This role is critical to ensuring seamless execution of marketing programs, operational efficiency, and data-driven decision-making and reporting support. The ideal candidate will bring a blend of marketing operations, analytics, project management, and cross-functional coordination skills, with the ability to thrive in a fast-paced, global team environment.
DMI is looking for a Service Desk Quality Analyst to support a federal customer in the DC Metro area.
Duties and Responsibilities:
- Manage a Quality Assurance Program to ensure the Service Desk is delivering quality support.
- Ability to review tickets, recorded calls, and coach.
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Vice President, Managed Services
Enterprise Mobility, Wireless & Contact Center Solutions
Lead the Future of Managed Mobility & Digital Service Operations:
Organizations today depend on resilient mobility...
DMI, LLC is seeking a AV Technician to join us.
Duties and Responsibilities:
- Operate and monitor the audio and video systems in the MGA and DLS facilities, including the chambers, committee rooms, conference rooms, and public areas.
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DMI, LLC is seeking a highly skilled and experienced Oracle DBA to join our team. The ideal candidate will have 5–10 years of experience administering enterprise database platforms including Oracle Database, and at least one open-source database technology such as PostgreSQL or MySQL.
DMI, LLC is seeking a full time Cyber Threat Intel Analyst to support a state customer.
Duties and Responsibilities:
- Conduct all-source analysis, digital forensics, and targeted research to identify, monitor, assess, and counter the threat posed by criminal cyber actors. Utilize threat...
DMI (Digital Management, LLC.) is seeking a Tier I Help Desk Technician to join our Managed Mobility Services (MMS) Contact Center in Sharonville, OH. This role is part of our Live Services team, providing frontline technical and customer support for enterprise and government clients using mobile devices and mobility solutions.
In this position, you will interact directly with end users in a high-volume contact center environment, assisting with troubleshooting, device activation, service requests, and general support for mobile devices including iPhones, Android devices, and tablets. You...
DMI, LLC is seeking an End User Support Specialist to join us. The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and management of desktop computers, laptops, tablets, mobile devices, printers, and related hardware and software which is specific to each agency’s needs.
This position is responsible for supporting all Windows based operating systems including current as well as...
The Cloud Architect serves as the principal technical authority for designing, planning, and overseeing the migration of business services and mission systems/applications from on-premises infrastructure to the an established Virtual Private Cloud (VPC) on the Microsoft Azure-based sovereign cloud environment. This role is critical to the contract's objective: transitioning operations across unclassified and classified domains (NIPRNet, SIPRNet, and JWICS) utilizing remote desktop capabilities moving into the cloud, while maintaining uninterrupted on-premises operations throughout the migration.