DMI is seeking a high-impact Senior ITIL Services Master/Manager to lead enterprise-wide IT Service Management (ITSM) strategy and operations. This role demands a hands-on expert with a proven track record of designing, optimizing, and governing ITIL-based service delivery frameworks in large-scale, mission-critical environments. You will be responsible for operational excellence across all core ITIL disciplines—Incident, Problem, Change, Configuration, Service Catalog, Asset, and Continual Service Improvement.   This is not a checkbox role. We need a...

DMI is seeking a NOC Network Administrator to support our customers. The NOC Network Administrator performs a variety of network management functions related to the operation, performance, or availability of data communications networks.   Duties and Responsibilities: This individual is responsible for performing the...

DMI, LLC is seeking a Senior AWS Application Developer to join us.    Duties and Responsibilities:  - This resource needs to have a specific focus on AWS Application development - Design, develop, and deploy scalable cloud-native applications on AWS. -

DMI, LLC is seeking a Jr. Salesforce Developer to join us.    Duties and Responsibilities: - Develop customized solutions within the Salesforce platform in coordination with project manager - Design, code, and implement Salesforce applications -

DMI, LLC is seeking a ServiceNow Developer to support the implementation of IT Service Management (ITSM) solutions within the ServiceNow platform. The ideal candidate will be responsible for configuring, customizing, and developing ServiceNow applications to meet business requirements. This role requires hands-on experience with ServiceNow ITSM modules, scripting, integrations, and UI customizations. The developer will work closely with the ServiceNow Architect and stakeholders to deliver a scalable and efficient solution.

DMI, LLC is seeking an Unified Capabilities Support to join us.    Duties and Responsibilities: The Unified Capabilities Support  professional plays a vital role in ensuring uninterrupted communication services across Army command networks. This position supports the deployment,...

DMI is looking for a Client Services Support Technician 2 to support a federal customer in the DC Metro area.    Duties and Responsibilities: - Act as a lead technician in the performance of onsite Support activities. - Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software. -

Position Opening Digital Management LLC Senior Java Developer   Full-time professional position at Digital Management’s business office located in McLean, Virginia with travel/relocation to unanticipated project sites within the US expected.  ** The Employee is expected to...

Position Opening Digital Mobile Innovations LLC Architect, Data Science & Engineering   Multiple Full-time professional position at business office located in McLean, VA with relocations to unanticipated project sites within the US...

DMI, LLC is seeking a Contact Center Team Lead to join our Managed Services Team. The Contact Center Team Lead plays a critical frontline leadership role, directly overseeing Tier 1 and Tier 2 support agents. The Team Lead ensures daily operational excellence, performance management, and coaching to meet and exceed service standards. This position acts as the bridge between agents and management, ensuring alignment with company goals, SLAs, and customer satisfaction targets while enabling the manager to focus on broader operational strategy and development.

DMI  is looking for a Desktop Support Specialist I (DSS I) to join our Managed Mobility team. Desktop support specialists are expected to provide an excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company drives. They help diagnose problems and follow up to ensure their resolution. Additional tasks include...

DMI (Digital Management, LLC), is seeking to hire a Project Setup Analyst to join us. Partnering with the Operations and Accounting teams, you will work to complete project setup procedures of new and existing contracts in a timely and accurate manner. You will also review project setup forms against Statements of Work for both completeness and accuracy. You will have the opportunity to develop your business acumen by working directly with DMI’s global finance team to complete project setup procedures. In this position, you will play an integral role on the Project Setup Team.   

DMI, LLC is seeking a Asset Manager to join us.    Duties and Responsibilities: - Maintain inventory of network assets and ensure asset tracking systems are current - Oversee lifecycle management of hardware and software assets in accordance with CBP...

DMI, LLC is seeking a Service Delivery Manager to join us.    Duties and Responsibilities: - Lead the end-to-end delivery of IT and network services in accordance with Approved Quality Levels (AQLs), ensuring service standards, availability, and performance are met or...

DMI, LLC is seeking a Requirements Analyst Journeyman to join us.    Duties and Responsibilities: - Lead the elicitation, documentation, and validation of functional and technical requirements in support of network modernization, cybersecurity enhancements, and enterprise IT initiatives. -

DMI, LLC is seeking a OCM Manager/Trainer to join us.    Duties and Responsibilities: - Develop and execute Organizational Change Management (OCM) strategies to support CBP’s adoption of enterprise-wide IT systems, infrastructure upgrades, and cybersecurity enhancements across...

DMI, LLC is seeking a Mainframe Datacom Database Admin to join us.    Duties and Responsibilities: -  Debug system software problems and communicate with Tech Support to resolve these problems. - Take lead during incidents and drive incident management effort to restore service and lead...

DMI, LLC is seeking a Data Classification Product Manager to join us.    The Data Classification Product Manager will lead the strategy, development, and enterprise-wide adoption of the County’s data classification framework. This role is critical to ensuring that data is appropriately labeled, protected, and governed in accordance with internal policy and regulatory compliance requirements.

DMI, LLC is looking for a Video Support Engineer Junior to join us.    Duties and Responsibilities: - Provide end-user support and training services to CBP’s user community for Video Collaboration (VC) systems. - Develop User Guides, Cheat Sheets, and QRGs for VC systems. - Assist in troubleshooting user...

DMI, LLC is looking for a Senior Technical Writer to join us.    Duties and Responsibilities: - Write technical materials, such as SOP's, appendices, or operating and maintenance instructions. - May assist in layout work. - Possesses and applies a comprehensive knowledge across key tasks and high impact...